Wonderful stay - courteous service, prompt response to my inquiries, quiet hotel which allowed me to relax and get much needed sleep. As a female travelling solo, I felt very safe.
finally all the nights inDalla we sleeped at this hotel.
breakfast simple but good.
24h coffee machine.
they even drive to and pick up us in airport everyday since we had city walk in Dallas Downtown and the dart station just located in DFS airport terminal A.
Hotel in de buurt van Downtown Houston,Houston57.9% van de bezoekers kozen dit gebied
VValla2025.08.18
Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy.
For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred.
I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist.
The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically.
Hotel in de buurt van Austin City Center,Austin100% van de bezoekers kozen dit gebied
GGastgebruiker2025.11.17
Hotel was clean and comfortable. Good location to 6th St, although one needs to travel to 6th Street East which is a bit of a walk.
Hotel is quiet at night.
One note about the AC condensation pumps - they go off with a good deal of frequency. They will provide earplugs and a white noise machine. Just an observation for those ahead of time. The hotel was quick to make sure the pump was clean.
I recently stayed at this hotel and while it had some redeeming qualities, my overall experience left a lot to be desired. Here's a breakdown of my stay:
Pros
1. **Affordable Price**: The room rates were budget-friendly, making it suitable for travelers looking for a cost-effective option.
2. **Staff**: The staff was polite and tried to be helpful, though they seemed understaffed at times.
Cons
1. **Amenities**: Basic amenities like toiletries, fresh towels, and a working air conditioner felt subpar. The Wi-Fi was slow and unreliable, making it difficult to stay connected.
2. **Noise**: The walls were thin, and I could easily hear people talking and walking in the hallways, which made it hard to get a good night's sleep.
Overall Experience:
It might be a decent option for someone on a tight budget and just to stay for one night, but I would recommend spending a little more to stay somewhere with better facilities.
Very clean and friendly hotel. The location was great super close to the airport but yet still a bit away. Shops and restaurants were located very near as well.
Hotel in de buurt van Rainey Street Historic District,Austin
GGastgebruiker2025.07.08
Great location, but rooms felt a bit gloomy
The hotel is in a really convenient spot — right by the lake and close to downtown, which made it easy to get around and explore Austin.
That said, the room we had was a bit of a letdown. It was pretty small and didn’t get much natural light, so it felt kind of dark and cramped. Not terrible, but not the most comfortable for hanging out.
Still, if you're mostly out and about and just need a place to sleep, the location makes it worth considering.
Check in and check out was very quick and smooth. The staff were very kind and friendly. Check in staff even offered me water and the check out staff was very helpful about the shuttle busses to airport. The room was very spacious and clean, with comfortable bed and pillows. I had a good night's sleep and it was a perfectly comfortable stay before my long trip back to Japan. I wish I had more time to explore their restaurants and facilities.
Zeer goed
181 beoordelingen
8,7/10
Prijs vanaf
MXN5.687
per nacht
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7.5/10
GguitaristEverything was decent: the bed, bathroom facilities, and breakfast. It's about a 10-minute walk from the train station, which is directly connected to the airport. For 15,000 yen a night, I'd say it's good value. It's not the hotel's fault, but the surrounding area isn't very safe, so I recommend avoiding going out at night.
JJasmineodnThe service and the hotel’s room were good. I like the energy of the front desks. They are really friendly and welcoming. I forgot to take a picture of the room.
GGuest UserHadn't stayed at The Kendall for several years, so was looking forward to this trip. This is an older, historic property so I knew what to expect. It was nice to see that the bar and restaurant were open. The renovation was done really well. The outdoor patio offered a very nice view. The room, however, was a disappointment. The gap around the door barely allowed the lock bolt to catch. It also allowed an awful lot of light in the room. The bed or the room tilted so the foot end of the bed was higher than the head end. The mattress, and I use the term loosely, felt as old as I am. Reminded me of the feather beds at my grandma's hose as it caused you to roll to the middle of the bed. The shower in the old claw foot tub sprayed water over the shower curtain onto a bookshelf that was hanging on the wall and soaked the few items we had placed there. Thankfully, the supply of towels in the room was enough to clean up the water on the floor. The large water bug didn't seem to mind the added moisture.
I really like this motel. I hope the owners will take the time to notice the little things that make staying at an older property enjoyable.
GGuest UserWe enjoyed the stay. Our stay consisted of 3 nights. Unfortunately we stay during the Covid 19 pandemic. We did not get the complimentary breakfast. But this is a Great hotel. Bonus is the pool. Beautiful set up. My only complaint would be, we had to constantly ask for towels. Clean rooms. Decent size rooms. I would definitely recommend this hotel. For sure coming back.
GGuest UserGood hotel, close to important points, there are some homeless people in the area, however the hotel manages this situation well. The elevator is a bit old, but in general the facilities are optimal. Perhaps the price is a bit high.
GGuest UserBeautiful view from our hotel room ❤️ would stay here again only problem was there was some teens who were going through my laundry when I went back down to laundry room. And I ended up having some clothes missing.
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