Hotels met Bar in Derry and Strabane, United Kingdom

Unfortunately my 2 night experience was not particularly great. On arrival, my room had supposedly been cleaned. However, there was a dirty beer glass on the uncleaned side table and a towel with a blood stain on it. It was very late so I mentioned this the next morning. The staff were very apologetic and said they’d speak to housekeeping and gave me a voucher for a free drink/snack. I then sat down to breakfast and found a huge hair in my bacon!! I complained again. The staff member said…”you’re not having a good day are you”. I was running an event during the day. When I returned, the room had again been cleaned but the beer glass was still there! The staff I dealt with were great but this is really unacceptable for a hotel chain like this. It will definitely be a while until I choose to stay at a Holiday Inn again.

I had a lovely stay at the Ebrington Hotel. I was pleasantly surprised to find a vegan breakfast option, which I really enjoyed, and the vegan curry in the Cornerstone Bar was also excellent. The hotel is in a great location on the waterside, just a short walk across the Peace Bridge to the city side. The staff were very friendly, and my room was clean and comfortable.

Family visit so I need to be local . For a town that has very easy access to the city I was more than happy

酒店服務超好，當日取房時發現風扇不能使用，職員非常樂意幫我們解決問題，而且非常快速。因為房間沒有空調或令空氣流通設備，所以有風扇可以解決這個問題。 酒店內設備非常整潔，我覺得大部分是滿意，但唯一要改善是花灑的水流量問題，由於取房後檢查時發現有點弱，當時我覺得應該可以使用，到了晚上流水量只有水滴量，希望他們之後可以改善一下啦…

設施：設施很好，乾淨整潔，有衞生間，獨立衞浴之類的 衞生：衞生也很好 環境：很好找的位置，下次來還會繼續預訂 服務：酒店的服務也非常好，考慮還會再來

Very good location staff very helpful had there own carpark and very convenient to all the shops bars and restaurants

We had a lovely stay. We went to a Motown show which was great. The room was lovely, everything we needed and the food and service was excellent. The receptionist on arrival was very welcoming. The pianist in the foyer was also a nice touch. Overall a very pleasant experience and we would stay again.

I found I couldn't check out at desk to get my receipt for my room.They said to do it online,but my hotel in Derry was not listed,therefore I couldn't check out..this was disappointing.. So I didn't get any bill/receipt..

Excellent check in although early they did keep there bags Recently renovated appealing decor . Sound friendly staff . Rooms spacious plenty of space . Breakfast was continental plenty of choice . The shower in the morning was cold that was only negative

The lady at reception is a gem, so helpful & warm. She deserves a promotion.