Hotels met bar in Shandong, China

Outstanding services. Excellent persons. They were very kind with us. Thanks for the kindness. We are deeply recommended this hotel. Wonderful and amazing views. Congratulations to all the hotel workers. You are exceptional!!!!!!THANKS

Everything is good especially the restaurant. Serve delicious food at reasonable price. Room is a bit cramped due to layout. Front service staffs are welcoming and warm but can be more informative, only answer to question asked.

I found what looked like an engorged tick or bedbug crawling up my bed. The hotel is pretty and I booked it for 1 night as a luxury treat so I could get a good rest for my layover stop to another destination. My room smelt like stale smoke unfortunately, though I had asked for non-smoking. I paid extra on my booking for breakfast and had to wake up at 6am, eat breakfast at 6.30am and go to the airport at 7.20am. My room had a bathtub so I took a bath before bedtime and went to bed at midnight, I got up to go switch the lamp off at 1am and found this bug crawling up the side of my bed going towards me. I think it's either a tick or a bed bug, the body was full of blood. It had 6 or 8 legs, difficult to see but I took a video which doesn't allow me to upload. I don't have any problems with normal bugs such as spiders, but if it is a tick or bedbug it is a big problem. I was really worried there were more hiding inside the bed, I called reception for help and they looked at the bug which I caught in a glass cup. They apologised deeply and changed my room, so I had to move at 1.30am. I explained I was already tired and have to wake up early. In the new room I was unable to sleep as I kept worrying about bed bugs. I got up multiple times to check my bed. And there was a noisy couple next door talking loudly until very late so I couldn't sleep. For a luxury hotel you should not need to loose a whole night's sleep because you are worried about bedbugs or ticks biting you. Nor should be able to hear noise from other guests through the wall. I was extremely exhausted the next day and did not have any appetite. I asked if they could refund the extra I paid for breakfast because I couldn't eat it, but they said it wasn't possible. So I forced myself to try eat 1 egg and some small rice porridge but couldn't finish it. Really expensive to pay for breakfast and hardly eat, it's a shame they couldn't refund the breakfast considering I had no sleep. For a 5* hotel, I would like to have good rest and peaceful sleep. But it was not like that. The staff were very kind and helpful, but it's not so easy to travel here alone. It was not easy to book a taxi for the following morning to the airport and it took 40 minutes of assistance, the man was very kind and helpful, but the hotel should make an easier system for foreign guests to book taxi. When I first arrived in Jinan airport, I had no idea how to get to the hotel. There is no ATM inside the hotel so you cannot withdraw cash, and you cannot pay with foreign card to book a taxi. The shangri-la website did not provide any details for public transport. It simply said bus transfer was available but did not say which number bus. I would give the details here but I have forgotten the route name and bus number now as it was hectic and I was very tired, sorry. I had to waste a lot of time trying to ask for help at the airport as the staff did not speak English. Luckily someone helped me. The bus will cost 20yuan and take you into the centre where you will see the intercontinental hotel and a large shopping mall on the left side of the bus, get off at that stop, it takes 1 hour. From there it's only 5 minutes walk to shangri-la. For a big hotel they should provide easy instructions on the website to guests. The staff apologised deeply for the bug on the bed, and offered 10% reduction of the room rate. Although when I checked out no refund was given and they didn't mention anything about it, I think they just charged full price. Personally I think 10% is not enough anyway. Nobody wants to change rooms at 1.30am because of bugs crawling on the bed. I didn't get any sleep at all and felt itchy because I kept thinking about bugs and couldn't eat the breakfast. I was absolutely exhausted the following day so I was unable to do anything at my next destination and had to waste 1 day more to rest. Unfortunately not an easy experience at the shangri-la.

Ver boven verwachting! De kamer, de service, de omgeving. Vooral de knappe man bij de ingang van de lobby was van hoge kwaliteit, enthousiast en attent bij aankomst en tijdens het wachten op een taxi. Hij gaf gedetailleerde informatie over het hotel en lokale toeristische attracties, en hielp ons met het regelen van taxi's tijdens het Chinese Nieuwjaar. Het fotoshootpakket van het hotel was ook geweldig en het proberen waard. De make-upartiest, fotograaf en retoucher waren allemaal professioneel en enthousiast, en ze namen alle tijd voor ons. Dit heeft zeker bijgedragen aan een nog betere sfeer tijdens het Chinese Nieuwjaar. De Chinese stijl van dit Marriott in Qufu is zeer smaakvol ontworpen.

Excellent stay experience. A hotel brand stands true for its reputation. My request for early check in was considered without any hassle. Was pleasantly surprised especially after a long journey. Could not use other services such as spa, gym etc. breakfast varied and really delicious ! Loved the design of room balcony and the view very much ! In room dining was quick and pleasant.

This hotel has everything you need. The room is clean and spacious. The service crews are friendly and polite. The breakfast is also nice and tasty. Will come back when I am in Weifang.

Excellent hotel with very friendly, helpful staff. Spotlessly clean, large rooms with comfy beds and beautiful bathrooms. Great value for money. Kids loved the food delivery robot. Looking forward to our next stay here.

The Pullman Weifang is always my hotel of choice in Weifang, The European menu in the Cafe is a life saver serving anything from German sausages to burger or pizza to steaks. The buffet is equally good in the main restaurant where I enjoyed great lamb chops and drinks are included in the price which is a welcome relief. The hotel is located next door to a nice shopping mall and the rooms are large and spacious. The gym is extremely well kitted and the pool is amazing.

環境整體都挺好的。站在陽台上就能看到海，也能看到落日餘暉，晚霞，風景真的不錯！ 酒店給了直通沙灘的手環，樓下就是沙灘，有時間可以下去漫步～房間裏非常的暖和，但不是很悶的那種……還有歡迎水果，非常有心！ 房間挺乾淨的，就是衞生間的洗浴灑，裝的實在有點高。用起來不是太方便。。 服務整體真的很好，尤其是餐廳的服務，真的很温馨～還有客房的阿姨也非常的禮貌！