Apartments in Saarland, Germany

"Good Facilities, But Service Was Incredibly Disappointing The living conditions and amenities are good, but the service I received was a major disappointment and completely disrupted my plans. This is why I feel my spending of time and money was a waste, which is reflected in my low rating. My problems started with the check-in. I completed the online check-in successfully, but I could not get my access code. I was forced to wait for over an hour at the train station while trying to resolve this. I was stuck in a frustrating loop with a chatbot that kept insisting the code was in my booking details (it was not). Only after I finally managed to reach a real person was the access code sent to me. To make matters worse, I was then informed that a serviceman would need to enter my room for repairs the next day between 10 AM and 2 PM. I was shocked by this, especially since I had an important work video call scheduled for that exact time. This forced me to find a quiet café to work from, leading to additional expenses. My rating for service and confidentiality is very low. The lack of communication and respect for a guest's privacy and schedule is unacceptable."

"我開始是訂了2晚，其後加多3晚，地點方便，價格實惠。房間空間大，有20平方米，2張床，含一張雙人床。窗戶大光猛，內部乾淨，服務員親切有禮貌美。如需要打掃每天都有來清潔。會介紹給朋友再訂。"

"Ok, mainly close to the school."

"We hadden familieleden die in de herberg verbleven. Ze waren erg onder de indruk van het hotel, de herberg en de boerderijwinkel. Het ontbijt in het restaurant was uitstekend – alles biologisch – wat wil je nog meer? Zelfgemaakte jam, vers fruit en biologische worst. Alles was van topkwaliteit. De kamers waren verrassend ruim – ondanks dat het standaardkamers waren – de badkamer was erg licht met een raam en de parketvloeren waren van massief hout! Het bed was comfortabel en het was er heerlijk rustig. Al met al een absolute aanrader! En je steunt er ook nog eens een lokaal goed doel mee, wat zeker niet te onderschatten is."