Profundo

Stay home unless you’d like to be racially profiled.

Horrible customer service. The staff is extremely rude. And they profile their patrons. They threw out a group of black people and tried to let them stay once they found out they were famous on Instag...

Smh

Trash trash trash... unfair and biased....... customer service sucks ...........do not waste your money at this place

Lack of communication & organization leads to poor customer service

SAVE YOUR RECEIPT!!! I am a customer service manager, and my experience of Profundo Day Club was...a mess. Inconsiderate, inconsistent and not focused on the customers. I would not recommend or trus...

Not bad, but not rushing back.

Pool experiences near Manhattan are great to explore. This is more of a lounge/club vibe. While the daybeds are pricey, the amount you spend gets the equivalent in food and beverages, so $100 chaise m...

Unprepared, Disorganized, but Great Vibe

Supposed to open at noon, but they didn’t start letting people in until 12:30. Kept us in sun on a 90+degree day with no shade or water. When they started letting people in the employees didn’t have ...