3-Starhotels in Western Cape, South Africa

We visited the hotel in January 2026. We loved everything, the studio room with a balcony was absolutely top-notch! 🔥 The location is convenient, and there's parking available. The only downside was that the washing machine in our room wasn't working, and we constantly had to ask for access to a laundry room, which was a bit annoying. Also, a rather unpleasant incident was being charged 350 for a stained sheet. This was purely accidental due to unavoidable feminine circumstances...

HAVN Apartstay Hotel provided a comfortable and practical base during our Cape Town stay. The location was highly convenient, allowing easy access to major attractions such as Table Mountain and the Waterfront. The apartment-style layout suited our family well, offering sufficient space for luggage, children, and downtime. The room was larger than expected and exceeded our initial expectations in comfort. While there was a slight lingering smoke smell upon arrival, airing out the room improved the environment. Staff were helpful and accommodating, especially when allowing us to store luggage prior to check-in. The overall experience balanced independence with hotel-style convenience. It was especially helpful during a busy sightseeing phase of the trip. HAVN offered a reliable, well-located option for families seeking flexibility and space in Cape Town.

Great place. Amazing amenities. Wonderful location right opposite Canal Walk. Could do with an AC. Should have a reception at 9 palms, not having to go to the Crystal Towers to collect keys. Wifi password should be given to guests at check in

This bed and breakfast is in the ideal location to visit Simon’s town and its coastline however the actual set up of the bed and breakfast is a huge let down. We arrived to find our room was not ready, once it was the place still looked unkempt, there was a bucket in the bath, the furniture had not been returned to its original locations well and the complimentary items seemed used. On our second night there was load shedding a common occurrence however there seemed to be no precautionary measures taken and we had to use our phone lights to climb the three flights of stairs to our room only to find the rechargeable light (obviously for such occasions) had no batteries and was therefore useless. As South African citizens we fully understand the uncertainty of power but for the cost and normal clientele of this accommodation we really expected there to be more in place. The meal times had been adjusted for the convenience of the staff who were on the premises compared to the welcome sheet details we received on arrival. The whole place seemed to be being run by support staff with no obvious manager on site for the three days we were there (we stayed over a weekend which I would assume to be a prime time) There is about 4 parking sports in front of the building but they were not being used to their full potential and often we had to park a little further away. Overall the location was the main positive. Considering the price we would have hoped to have better amenities and hope that the profile for this accommodation can be amended as there are no pools on the property unlike what the description had lead us to believe. Luckily the charm of Simon’s town and the beaches made up for the serious lack of attention to detail and luxury you would assume a place this price and in this location would have. 3/10 would probably not go there again.

The hotel's location is good; there's a clothes market nearby, and it's a 7-minute walk to the colorful houses. The airport is 25 minutes away. The room is clean and includes a hairdryer, fridge, water, shampoo, and soap. A kettle and iron are available on the floor. The linens are good, but the bed is a bit small for two people. Breakfast is ordinary, not luxurious, but you won't go hungry, and the coffee is good. The price is decent. We only stayed one night, and everything was perfectly fine. If you go to the very top of the hotel, there's a view of Table Mountain, and there's a very simple gym.

Overall, it's a decent hotel. My room didn't have an iron or a closet. There's no microwave available for use. It's perfectly fine for a 1-2 day stay, but I wouldn't recommend it for longer. Housekeeping was daily, which was great 👍🏻. Breakfast was a buffet with a good variety.

I extended my stay multiple days at the hotel since I had no complaints. But when I first checked in the shower pipe wasn't working properly and the whole handle for the water valve came off. I called reception and they came to fix it right away. After that it was fine. Water pressure could be better but oh well.

The hotel's rooftop restaurant is delicious. It's right next to a shopping mall, an aquarium, Robben Island, and the Zeitz MOCAA museum. Truth Coffee isn't too far either. It's very safe, so solo travelers can walk around and explore the local food scene without their moms worrying about them getting robbed.

I really liked the accommodation. It is located within walking distance from the bus stop and taxi rank. nearby and also within walking distance of the city center, Main Street, observation decks with stunning views and the beach (but the water is terribly cold and you will not be able to swim in any of the beaches in Plettenberg Bay). I was met by a pdministrator named Debbie. She is very friendly and smiling, tried to help in everything (even in things that are not part of her duties). The reception has all the information about the attractions nearby, local taxi numbers (bolt taxi does not work in Plettenberg bay), information about restaurants and their menus, and you can book excursions. the room itself was very clean, including the toilet was in perfect condition. there is a TV and everything that is stated in the ad. on the downside, I spent only one night at the location, but the electricity was turned off twice (both times in the evening) (but there was no light on the entire street, or maybe in the entire city, so it's not the fault of the accommodation). Plettenberg Bay itself is amazing (and safe even after sunset)

One of the best hostels I’ve stayed in. The rooms are clean and comfortable, and the atmosphere is warm and welcoming. The service is excellent, and the price is very reasonable. Truly a great place to stay.