Hotels met spa in Zanzibar West Region, Tanzania

De receptie bood ons een kamer aan die al bezet was. Om 23.00 uur, na het inchecken, deden we de deur open en troffen een man van middelbare leeftijd slapend in bed aan. Hij was geschrokken en erg boos, en wij waren evenzeer geschrokken en beschaamd. De receptie verontschuldigde zich alleen aan de man, niet aan ons. Nadat we van kamer waren gewisseld, werd onze tweepersoonskamer vervangen door een tweepersoonskamer. Het hotel gaf geen uitleg en vanwege het late tijdstip besloten we af te zien van de kamerwissel. De kamer rook muf en er stond een lege waterfles, wat erop duidde dat deze niet goed was schoongemaakt. Er zwermden veel vliegen in de ontbijtruimte. Ik ben zeer ontevreden over deze accommodatie-ervaring.

Who has never been there,i I recommend to go and and enjoy . Good assistance

房間很大，電器是中國牌子喲！門口就是海灘，出海方便。酒店有三個游泳池，小朋友玩得非常開心。去石頭城非常方便，出門走幾步就是了。

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.

Voordelen: Hotel gelegen aan de haven, waardoor u de hele oude stad te voet kunt verkennen. De kamer is mooi en ruim en de badkamer was over het algemeen schoon. Het personeel is zeer aangenaam. Het ontbijt is redelijk goed (vooral de eiermenu-items) en het enige diner dat we daar hadden was uitstekend. Het uitzicht vanaf het dakterras is schitterend. Nadelen : De omgeving is erg gehorig en de kamer (303) bevond zich onder het restaurant op het dak, dus er was veel lawaai tot zeker 23.00 uur en vanaf 06.00 uur in de ochtend. Hoewel de badkamer schoon was, vonden we 2 kakkerlakken.

Very nice hotel. Conveniently located to all Stone Town attractions. If there are any issues the front desk manager will do her best to rectify the situation. My only issue unfixable was the food or maybe It was the water they refill for the rooms. I recommend be on side of caution and drink only bottled water. Don't eat anything uncooked (salads juices made with ice etc.) And you won't spend most of your time in bathrooms.

В целом неплохой отель, расположенный в центре старого города. Если у Вас с собой много багажа, то будьте готовы к тому, что такси не сможет подъехать непосредственно к отелю, так как улица на которой расположен отель является пешеходной. Пешком от ближайшей возможной остановки такси нужно будет идти около 50 метров. Завтрак по типу ”швецкий стол”. Комфортные матрасы и подушки. В ванной есть халаты и полотенце для ног. Душевая/туалет были чистыми с новой сантехникой. В номере также есть телевизор.

The hotel is beautiful. It is located at the heart of Stone town. If you like luxury than this hotel is for you. I’m definitely going to go back. The food and the friendly staff made my stay extra special.

BEYT AL SALAAM was superb. Aminia and team were the nicest people we have met. There kind assistance with all our plans and excursions made our holiday truly unforgettable. The room was tastefully decorated and spotlessly clean. A large comfortable bed with chrisp white linen and very comfortable pillows. It had an airconditioner, ceiling fan, tv and tea and coffee facilities. A nice indoor swimming pool TRULY A GEM. Thank you so much for making our holiday so memorable.