للاسف لايوجد سبا كم هو مكتوب في الاعلان
للاسف لايوجد ضيافة بالغرفة بالنسبه لفندق 5 نجوم
للاسف لايوجد ماء حار في الحمام
لاتوجد جميع مواد النظافه من معجون وفرشاه وصابون وما الى ذلك بالنسبه لثلاث اشخاص
للاسف الاضاءه ضعيفة
لاسف الاطلاله جدا سيئه بالنسبه لهذا المبلغ الكبير
للاسف 1085ريال مبلغ كبير جدا مقابل هذه الخدمات
De bediende zal de hotelgeschiedenis eerst introduceren en zal de champagne kiezen die in een kamer wordt gebruikt. Er zal een speciale persoon zijn met een presentatie van de hotelfaciliteiten, de zus helpt ook foto's te maken, zeer mooi. De kamer is zeer indrukwekkend, hoewel er geen lichten zijn, maar er is airconditioning en een lift, niet warm. De fitnessruimte is volledig, en het buitenzwembad is zeer dicht bij de oude stad. Het ontbijt is goed, er zijn weinig gasten in het hotel, er is een heel bijzondere ervaring waard om te komen.
the hotel keep the highest standards . nice ocean view with walkable to sea shore and excellent break first. helpful and professional receptions especially Hadeel and Golam . surely will stay again when arrive Yanbu SKA.
If you’re looking for the perfect getaway, Shaden Resort is a top choice. Nestled in an ideal location, it’s not only incredibly clean but also conveniently close to all the major attractions. The combination of these factors makes it an excellent choice for both relaxation and exploration.
From the moment I arrived, I was impressed by the meticulous attention to cleanliness and detail. The rooms were immaculate, and the resort’s overall ambiance was both welcoming and sophisticated. The proximity to local attractions was a game-changer, allowing me to effortlessly explore the area without the hassle of long commutes.
In summary, Shaden Resort offers the trifecta of location, cleanliness, and convenience, making it a perfect base for any traveler. Highly recommended!
Absolutely beautiful resort - only downside the staff made no effort for our honeymoon and the vegetarian and vegan food was non existent but we headed to Banyan Tree the next day! A class apart!
Upgraded to Junior suite
Positives - 1 minute from Masjid Nabawi, courteous staff, excellent breakfast variety, large breakfast area, money exchange opposite, fridge/iron/ironing board/safe/coffee pod machine in room, elevators relatively fast, luggage storage after checking out
Negatives - dated carpets and rooms, loose room fixings, smell from bathroom, noisy aircon on higher setting
The service provided was excellent, facilities ok, the food was good, location is amazing, even if a bit far from Alula. All the staff is very professional and friendly. Special mention for the guys at Caravan reception, the 2 Mohammed. Amazing experience, once you leave, you want to go back.
Vriendelijk en behulpzaam servicepersoneel. Gemakkelijke toegang tot het winkelcentrum. Goed onderhouden en degelijke sportschool en zwembad. Een echte aanrader voor zakenreizigers en vakantiegangers die Medina bezoeken.
Great hotel! Probably the most beautiful hotel in alula. Excellent service and we got super good deal from here so i would recommend you guys to check it out.
Nothing to complain except our villa was very crowded with pigeons (i think because it was nearby the mountain) so our outdoor area were full with lots of pigeons' poops and also in the swimming pool :( and another thing was we asked for bikes multiple times, if im not wrong, like 5 times, staff said will check it for you and we never get feedbacks but it happened with us in other hotel as well so it's fine.
Still! Great experience great time. Definitely come back :)
Ontdek gastenbeoordelingen van hotels in Al Madinah Province
Alles bekijken
9.2/10
Great
Lli.ohaoThe hotel's location is a definite highlight, absolutely stunning. However, it's crucial to arrange transportation with the hotel in advance, otherwise, an Uber ride will cost you an arm and a leg. The room was spacious and comfortable, and the signature Banyan Tree essential oils felt like an amazing bonus in a desert hotel. Overall service was excellent, with friendly staff always ready to assist. Of course, there was one disappointment: the mountain pool was closed due to a safety issue with falling rocks.
Jjesputri25I had high expectations for Habitas, especially considering the price point, but unfortunately the service did not live up to it.
First, communication was a recurring issue. Several staff members, particularly at the reception, were not fluent in English, which led to multiple instances of miscommunication and incorrect information. For a property that caters to international guests, it is essential to have front desk staff who can communicate clearly and confidently in English.
The experience at Tama Restaurant was even more disappointing. One of the male staff members was noticeably rude. We were presented with the bill even though we had not requested it, which felt dismissive and unwelcoming. Additionally, when my friend, who had just finished swimming, was told she could not sit because she was wet, no alternative solution was offered. No bathrobe, no towel, no assistance. She was effectively expected to stand while eating. When this was raised, there was no apology or sense of accountability.
For the price charged, the level of service falls significantly short. Compared to other luxury properties such as Banyan Tree, where the staff are consistently warm and attentive, the difference in hospitality is very noticeable.
Habitas has beautiful surroundings, but service is what defines a true luxury experience. Unfortunately, that standard was not met during our stay.
FFredoxA truly magical stay! The caravan set in the middle of AlUla’s mountains is a unique and beautiful experience I absolutely loved it. The staff were super nice and helpful, and the food was good (though a bit pricey).
A few small downsides: the AC in the caravan was quite loud, the room wasn’t very dark during the day, and it would be great to have a pool directly by the caravan instead of having to go to the main hotel, which is about 10 minutes away by car and golf cart. Also, during my two visits to the pool, I stayed for around two hours each time and no staff or bartender came by to ask if we wanted to order drinks.
Overall, despite these small issues which didn’t affect me much, it was a magical and memorable experience I’d definitely recommend it and hope to come back again one day.
GGuest UserThe location is good, close to Elephant Rock and also near Winter Park, which is a tour pick-up point. However, getting from the room to the reception, pool, restaurant, spa, and fitness center requires a bit of a walk. Golf carts are available but often take a while to arrive. The shower was broken but was promptly fixed. Breakfast was delicious.
GGuest UserThe location and facilities are excellent. The only issue we faced was on the first night when the electricity went out at midnight for half an hour, then came back on, and two hours later, it went out again for five minutes. It was a difficult situation because we didn't know what was happening, and the front desk was far from our room, plus the phone was disconnected with the power outage. We received an apology message from the hotel manager along with a small cake. Other than that, honestly, the hotel is beyond amazing, and the breakfast is seven-star. The services are also worth experiencing, and we got a competitive price from the website, better than the hotel's direct price and other sites.
GGuest UserUpgraded to Junior suite
Positives - 1 minute from Masjid Nabawi, courteous staff, excellent breakfast variety, large breakfast area, money exchange opposite, fridge/iron/ironing board/safe/coffee pod machine in room, elevators relatively fast, luggage storage after checking out
Negatives - dated carpets and rooms, loose room fixings, smell from bathroom, noisy aircon on higher setting
GGuest UserI was a bit worried about staying at the hotel with no electricity, taking into account dark rooms and lack of heater, but my experience went above and beyond any expectations. It is perfectly located in one part of the old town, right in the middle of everything. The rooms were comfortable, picture perfect and warm (I arranged for a heater). Staff was kind, attentive and very helpful. Food at the restaurant was delicious. I couldn't have wished for a better accommodation.
HHira Arslan AwanWe had an extraordinary stay at the Radisson Medina. It truly felt like a five-star luxury experience from start to finish. The hotel was beautifully designed, and the breakfast spread was absolutely outstanding—so much variety, with both local and international options. Every staff member was attentive and so helpful, ensuring we had everything we needed. I highly recommend Radisson for anyone looking for a premium stay in Medina!
YYongyuandeninghaiThe staff were very attentive to service. When they saw us carrying large pieces of luggage, they proactively came forward to help and patiently answered all our questions. Their friendly attitude made us feel very warm.
Welke promoties zijn beschikbaar voor hotels met Spa in Al Madinah Province?
Trip.com biedt het hele jaar door verschillende promoties en kortingen. U kunt naar de promotiepagina gaan om te kijken welke promoties beschikbaar zijn op Trip.com.