Hotels met spa in Otago, New Zealand

Amazing hotel. Good service and friendly staff members. Nice king bed and we had an extra sofa bed which is a bonus, it was set-up for free for us as my partner sleep snoring very loudly. The location is great and easy to find. The downgrade was the parking, there was no free parking as we had to pay $20 per 24hr. So we had to spent $60 just for parking, its ridiculous expensive. The hotel should've provide it free parking. But other than that the stayed was amazing. Had a great restaurant by the wharf and the food is amazing and bonus with an amazing views.

We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere. We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time. The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants! We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff. Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!

The hotel is located on a hillside, so it's a long uphill walk back from Queenstown center. However, there's a bus stop right outside the hotel, making public transport quite convenient. The room was clean and tidy, with fresh air and no musty smell. It was very quiet at night. I recommend staying here. By the way, the Western restaurant in the hotel lobby has great food! 👍

Definitely a five-star rating! The location is excellent, within walking distance to the town and the cable car station. The room is spacious and brightly lit. A big shout-out to the front desk staff from Tianjin, who was incredibly helpful to Chinese guests – thumbs up! My only suggestion would be to add more room directional signs, as the hotel comprises multiple irregular buildings, making it easy to get lost finding your room.

I had a truly wonderful stay at this retreat. The place itself is absolutely spectacular — very calming, beautifully maintained, and surrounded by breathtaking views. The deck is stunning, and it was the perfect spot to relax and unwind. The owners were exceptionally friendly and went above and beyond to make me feel welcome and looked after throughout my stay. Their hospitality genuinely stood out. The dogs were lovely and added so much warmth to the experience. Breakfast was excellent, and the variety of teas available was out of this world. As a female solo traveller, I felt completely safe, comfortable, and well cared for, which is something I value highly. The atmosphere is peaceful and nurturing — exactly what you want from a retreat. The only minor downside is that it’s a bit far from the shops (around a one-hour walk). However, this was easily managed as Uber is only a 6-minute drive, and the hosts were also kind enough to offer lifts when possible. Overall, an absolutely stunning place, and I would highly recommend it to anyone looking for a peaceful and memorable stay

One of our favourite stays in Queenstown! ❤️ The resort has a peaceful, relaxing atmosphere with beautiful lake and mountain views. Rooms are spacious and comfortable, and waking up to the scenery every morning really gives you that “New Zealand holiday” feeling. We also loved how quiet it feels compared with staying right in busy Queenstown town centre — perfect if you want to slow down, relax and enjoy the surroundings. ✨ Spacious & comfortable room 🏔️ Beautiful mountain & lake scenery 🧖♀️ Relaxing resort & spa atmosphere ❤️ Great for couples and a peaceful getaway The only thing to consider is the location — it’s not right in Queenstown town centre, so you’ll need to drive or take the water taxi. Overall: 9/10 ⭐️ Would definitely stay here again for the view and relaxing resort experience.

The room has a great view of the lake, which is lovely. It's very clean, so I felt completely at ease staying there. The kitchen appliances and utensils are fully equipped, making it convenient to cook. The only downside is the absence of disposable toiletries and slippers, but that's quite common in New Zealand hotels, so remember to bring your own!

My stay at Sudima Queenstown Five Mile was absolutely perfect! The hotel is brand new and stylish, impeccably maintained, making it ideal for travelers who appreciate a modern minimalist aesthetic, quality accommodations, and convenience. 1. Unbeatable Location and Amenities The hotel is located within the Five Mile shopping center, offering unparalleled convenience: • Shopping and Supplies: Downstairs and nearby, you'll find large supermarkets (like PAK'nSAVE, Countdown), pharmacies, and various restaurants. It's incredibly convenient for grabbing snacks, souvenirs, or meals. • Transportation and Driving: It's only about a 5-10 minute drive from Queenstown Airport (ZQN). The hotel provides ample and convenient parking, which is a huge plus for those traveling by car, perfectly avoiding the expensive and difficult parking situation in downtown Queenstown. 2. Room Quality and Living Experience • Space and Lighting: The rooms are spacious and bright, with a simple yet cozy design. The mattress and pillows offer excellent support, ensuring a deep and relaxing sleep even after several nights. • Facilities and Cleanliness: The room was spotless, with no hidden corners missed. The bathroom fixtures are new, water pressure is strong, and the soundproofing is exceptional, making for a very quiet night. The room also has plenty of power outlets and convenient amenities. 3. Thoughtful Service and Public Facilities The front desk staff were warm and friendly, and both check-in and check-out were very efficient. The hotel's in-house restaurant and bar have a great atmosphere; if you're not keen on venturing out for food, dining at the hotel is an excellent option.

I booked Heartland Hotel Queenstown at the last minute during Golden Week, when most other hotels in the area were quite expensive. This hotel was about 30% cheaper than its competitors and had good reviews, so I decided to stay here. Overall, I would definitely consider staying here again. The room was very clean and well-maintained. I had read some reviews mentioning a 'sewage smell' from the pipes, but perhaps because it was a colder season, I didn't notice any odor at all during my stay. The location is also quite central. As a 30-something, I could walk to a supermarket open late in about 6 minutes, a famous burger joint in about 8 minutes, and the lake in about 10 minutes. It's a convenient spot for sightseeing and shopping. However, the hotel is located on a hill, so while getting there is fine, the walk back can be a bit challenging. I rented a car and used the hotel's parking lot. I arrived about 5 hours before check-in and asked if I could park my car while I did some sightseeing, and they happily agreed. The staff were friendly and accommodating, and I was very satisfied with their service. I stayed during Golden Week in 2026, and at that time, parking was free. While prices and conditions might vary depending on the season, it's definitely a convenient option for those visiting with a rental car. Considering the price, cleanliness, location, and service, this hotel offers a great balance and comes highly recommended for anyone looking for a comfortable stay in Queenstown without breaking the bank.

The location of this hotel is very good. It is right in the center of the town and you can walk to the most beautiful shore in three minutes. Anyway, it's convenient to go anywhere. The only problem is that you may have to look for parking on the roadside. The hotel room is really big, and the equipment and speakers inside are very good. It's also close to a bar, so it's a bit noisy at night. Everything in the refrigerator is free except alcohol, and there are unlimited refills. For breakfast, it is beautifully prepared on site downstairs. I remember that the big breakfast was about 30 New Zealand dollars. It is worth commenting and worth staying at.