Walked out onto the balcony and we were met with these stunning views.
The time that we visited (May) meant that it was slightly too cold to be out on the balcony for too long, but the views that we enjoyed out of the window were magnificent.
When the first arrived the lady on the front desk was very friendly, and helpful.
We had asked for a double bed and had been allocated two single beds. She quickly contacted the ladies from house keeping and they very kindly sprung into action to help rectify the situation.
The housekeeping staff were nice and pleasant, and the location was just right for us to get out and about visiting some of the local attractions like the Kiwi birdlife park.
The big plus about staying at the highview apartments was having a parking space. When you visit queenstown you'll soon find out that in some places finding a parking space is like gold dust.
We enjoyed our stay at Hurleys and the ability to utilise a laundry was very convenient. The view of the chairlift was OK but would have preferred water views. When we came here last time, with our family, we were on one of the front upstairs rooms (two levels) and had views to the Lake. I think that Hurleys is gradually being built out which is a shame.
Location: The hotel is located close to the Queenstown airport but approximately 15 mins away from Queenstown itself.
Parking: There is no parking bays at the Hilton (only valet) itself but it shares with Doubletree which is limited. Due to some maintenance work, level P2 was closed off and had to park in a reserved slot for the night. Cost of parking is NZ$ 16 per night.
Rooms: This is where my issue lies, the room temp is centrally managed and it was freezing at night especially with the floor to ceiling windows. Had to go to the front desk for portable heater and extra blankets on the 1st night. Bathroom is non-heated (with tiled floors) so extra cold in there. In most places we stayed in NZ, the bathrooms had heated lamps overhead for comfort. I requested the accessible room for mom and it was provided as requested although the location of the room was on one end of the building which is a distance to walk.
Food: Breakfast was a good selection and ran from 630 to 1030am.
Polite staff and central location in Queenstown ( 5 minutes walk to city center). Amenities include free WiFi, laundry, a garden, hot tub, and bike access. Rooms were cozy but basic. The communal kitchen space was organized and easy to use. The sauna is the reason I will book again when in Queenstown. 🥰
Stayed here for 3 nights. Room is clean and we got beautiful view of the lake while having breakfast even though the view was slightly obstructed due to ongoing construction. Location is slightly inconvenient if you do not have a rental car because it is difficult to walk uphill back from town.
Doubletree was a last minute decision upon arriving Queenstown from Mt Cook. Although it is pricey, no regrets getting a room here for 2 nights. It came with a fully furnished kitchenette where you could do some cooking but didn't utilize this since we ate out. One peeve I don't understand is the need to pay for parking since onsite (NZD$ 16 per nite). There's ample parking and for guests that drive in, this should be complimentary for stay duration.
Location is outside of Queenstown but water taxi available from hotel dock. Recommend for the environment and fantastic room but giving 3 stars for facilities due to need to pay for parking.
Location by the lake allows peace and quiet and also wildlife encounters. Front desk staff during checkin time was very attentive and helpful as well.
Stayed 3 nights and overall a very positive experience, thanks to its fantastic amenities. After long days spent exploring the stunning surrounding landscapes, the private hot tub is an absolute highlight. Soaking in the warm water was incredibly relaxing and a perfect way to unwind tired muscles.
We booked the lakeside suite. Every morning we are greeted by the amazing view! Just one minute walk from the bus stop, which connects the town centre and the airport. Convenient.
Loved it and recommended!
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Amazing
이이진희We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
GGuest UserThe hotel was great however for the size and experience they are aiming for and the reputation of being operated by the Hilton, the internet speed is subpar and was below my expectations. A speed test returned speeds of 0.03mbps which is not enough for web browsing. I would have hoped for better internet connection given the price and premium segment this hotel competes in.
::))We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
GGuest UserVery good a hotel apartment, very warm design, perfect facilities, neat and clean, just like your own home. Enjoying the sun on the balcony and drinking a glass of beer is life. The weather in Wanaka is too good. The hotel service is very nice and responds to requests. Also the washing machine comes with disposable detergent, too courteous. The bed was also very comfortable, the shower water was large enough to shower and shampoo very comfortable. Hope to have the chance to stay again next time.
GGuest UserDeluxe alpine view room is just a view of some trees, and a glimpse of mountain tops mostly obscured by the roofline of the next room’s balcony, and none of this can be seen from inside the room. The lift only goes to the third floor, and we had to carry all our luggage up the stairs to the fourth floor (staff did offer to assist). Spacious and clean, but very plain and basic, with all the standard equipment you find in any motel room - there is nothing “deluxe” about the room. Adjoining door to the next room had no locks - had to put a chair under the door handle. Presumably the neighbouring guests were equally anxious about this lack of privacy and security. No accessible power outlet next to the bed for charging devices. Had to pull the bedside table away from the wall and lie down on the floor to reach the power outlet behind. No heating in the bathroom, excepted for heated towel rails. Bed had a very soft topper on the mattress which was too soft and saggy, giving no support. One light switch to control the entire room, near the entrance door. No switch near the bed.
Overall, the room was very over-priced for such a basic, dated, and unexceptional experience.
AAnonymous UserThe front desk and staff were very polite. We arrived at the hotel at 12:30 PM after a layover from Auckland. Check-in time was 2 PM, but they gave us a room early. However, it was in the old building (I don't think it mentioned new/old rooms when booking), and the facilities were very dated. We later paid an extra NZD 40 to upgrade to a newly renovated room, which was instantly much more comfortable. The room wasn't huge, but the twin room was enough for a family of three. The hotel garden is beautiful, and from the balcony, you can see the lake and the lakeside promenade. The view is unbeatable, and the location is superb.
SSafiyoooI had a truly wonderful stay at this retreat. The place itself is absolutely spectacular — very calming, beautifully maintained, and surrounded by breathtaking views. The deck is stunning, and it was the perfect spot to relax and unwind.
The owners were exceptionally friendly and went above and beyond to make me feel welcome and looked after throughout my stay. Their hospitality genuinely stood out. The dogs were lovely and added so much warmth to the experience. Breakfast was excellent, and the variety of teas available was out of this world.
As a female solo traveller, I felt completely safe, comfortable, and well cared for, which is something I value highly. The atmosphere is peaceful and nurturing — exactly what you want from a retreat.
The only minor downside is that it’s a bit far from the shops (around a one-hour walk). However, this was easily managed as Uber is only a 6-minute drive, and the hosts were also kind enough to offer lifts when possible.
Overall, an absolutely stunning place, and I would highly recommend it to anyone looking for a peaceful and memorable stay
ZZhang(xinyan)We chose the Hilton again for our trip to Queenstown, New Zealand. While it's not right in the town center, transportation is super convenient. The hotel has its own water taxi that goes to and from the center daily. The first boat leaves at 8:15 AM, and then it's hourly after that. It costs 14 NZD per person and takes about 25 minutes. The last return trip is at 9:45 PM, and there's a timetable available at the front desk. The hotel is also only a ten-minute drive from the airport.
The hotel's setting and views are absolutely beautiful, right on the lake. You can take a lovely stroll along the lakeside in the mornings, and the restaurant is right there, so you can enjoy the lake view while you eat. The hotel has a Western restaurant, a bar and restaurant, and a coffee shop. The breakfast buffet is served in the Western restaurant and opens at 6 AM, which is great for guests who want to get an early start on their sightseeing. The food selection is comprehensive and tasty too! We had dinner at the Western restaurant on our first night and it was excellent, the steak was fantastic! The bar and restaurant is also good; on our last day, we got back late from our Milford Sound tour and just ordered pizza and beer at the bar. The pizza was absolutely delicious! The bar atmosphere was great too!
We booked a lake view king room, and the layout was nice, with full amenities. The hotel also has a pool, and the gym is open 24 hours. All in all, our stay and dining experience were very comfortable! Highly recommended!
GGuest UserWalked out onto the balcony and we were met with these stunning views.
The time that we visited (May) meant that it was slightly too cold to be out on the balcony for too long, but the views that we enjoyed out of the window were magnificent.
When the first arrived the lady on the front desk was very friendly, and helpful.
We had asked for a double bed and had been allocated two single beds. She quickly contacted the ladies from house keeping and they very kindly sprung into action to help rectify the situation.
The housekeeping staff were nice and pleasant, and the location was just right for us to get out and about visiting some of the local attractions like the Kiwi birdlife park.
The big plus about staying at the highview apartments was having a parking space. When you visit queenstown you'll soon find out that in some places finding a parking space is like gold dust.
AAnonymous Usergreat location being a 7 to 10 minutes drive away from the hustle and bustle of the queenstown town center
very convenient to head to the airport, towards te anau or north towards arrowtown / cromwelll / wanaka without getting stuck in the morning traffic
clean and modern room with decent amenities provided
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