Location is stunning, and to watch the sunrise over the Himalayas from a jacuzzi on the balcony was awesome. Premium room was definitely worth the extra money.. Chef Is great as the Ordered food was lovely , but the buffet breakfast was poorly organised and lots of ítems on the drinks menu unavaulable or sold out, wine not available by the glass, no coke (on one day) and the only drink on the specials board was Tequila sunrise but they had no tequila.Staff are just too nice and meek to ger mad at ,they just need a catering manager. Porter security guy carries all your cases up lots of stairs, managers very friendly. Stay in Lakeside,Pokhara before going to the retreat as to see it all lit up from the other side of the lake is quite a sight and a relief that you have moved on. Overall. probably are nicest stay in Nepal
Location is perfect.
But water pressure is unbelievable small it's gonna take you double time for shower as the water pressure is super small.
Breakfast service is also poor, they want you order coffee or drinks from them but they don't come to you at all.
We thoroughly enjoyed our stay here. Everything from the warm welcome to the amenities and service were top notch. We loved hanging out with a cocktail at the rooftop pool and taking in the awesome view of the Annapurna range. We also enjoyed taking a morning walk to the nearby lookout tower and Ganesh statue and temple. Lovely flowers can be seen along the route. Highly recommended!
The staff lacks the courtesy with which customers should be dealt with in the hospitality industry. We were 3 families who had the same booking but were allotted rooms on 3 different floors. I understand the operational challenges but the way they behaved while handling our request of allotting rooms on one floor was quite unprofessional. They refused to take the dinner order at 21:33 hrs stating they don't accept orders after 21:30 hrs.
Physically the hotel may call 5* but many attitudes show they are not truly 5. It's only 2 story building but no elevator. For ice bucket they charge which in any hotel give complementary. Food not tasty. No night menu.
Good value. Easy walk to lakeside. Quiet because not in more populated area. Low water pressure in shower.
Zeer goed
54 beoordelingen
8,6/10
Prijs vanaf
€ 26
per nacht
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9.3/10
Great
BBernard VoonThis retreat is a magical place. The most beautiful view one could wish for in Pokhara. It takes roughly 30 minutes to arrive by car from either the airport or bus stop.
The view of Himalayas with gorgeous sunset and sunrise is the reason we chose to stay here. We spent 4 days 3 nights here and we were blessed with breathtaking views. One particular day was fully clouded so it really depends on luck. Stay longer!
The rooms get pretty cold in December and luckily they are equipped with heater. I think the bed is just okay, definitely could replace with better ones. The shower takes a awhile to heat up and that's okay but i think they should add a tray to place toiletries for easier shower. The room also need more hooks or a wardrobe to better hang our clothes.
The retreat also has a little garden where they plant vegetables. I love going up there to see what they plant. There is a short hike down the retreat to reach a look out point and the world peace pagoda.
The restaurant serves good breakfast. Though i wish they could serve all items at once instead of coming out 1 by 1. The dinner menu is slightly expensive and there are some hits and misses. I would recommend the jhol momo, thakali set, pork chilli, chicken manchurian. I think the soup options are way too overpriced for the portion.
Lastly, i would like to commend on all staffs here for the exceptional service and hospitality. We even got a small gift that came with Nepali ritual i believe as a blessing. All the best to the team and continue to make this place better.
GGurung SuklaThe accomodation was pretty impressive,
the room service was excellent also the breakfast was abundant. It was also very convenient as they also provided us paragliding services as well
definitely recommend staying at busy bee
GGuest UserThe hotel was ok room big enough good location the pool abit small but i was ok to stay just a few days but during Dashami puja so much people they are not enough staffs to cleaning the rooms etc. services was not satisfied also there were not enough staffs who has more experience to take care guests.
GGuest UserLocated at the center of Lakeside road. Very traditional design but only have two towels in the room and they look a bit dirty. On the official website it’s written “free airport transfer”, we have asked the reception staff and have been told this service need additional charge. We asked the clarification of the service written on the official website but the staff said “I dun know”. The next day morning we reached to the manager, and has been told this service needs to be reserve one day in advanced and only applicable to the reservation through their official website. If we book through any other online platforms this service wont be available. Caz we extended for one more night and didn’t go through the online platforms, I thought we are eligible for the transfer. Well, this is already a middle class hotel in Pokhara but I don’t find it worth with the service. They should anyway inform the customer during check-in. Also not enough training for the front line staff. Lack of consistency.
IIvanThe hotel is not bad for the money. But it's certainly not 4 stars. There is no safe in the room, no disposable slippers. But the bed is nice and the balcony is great. Breakfast is until 9.30 and very simple. Americano is only available for an additional fee. The service is generally normal, but nothing outstanding. It would be more correct to honestly indicate that it is 3 stars, then reality would match expectations.
LLuxiansen123Avoid this hotel! Three of us stayed in two rooms for two nights, and upon checkout, we were forced to pay an extra $30, completely uninformed. Breakfast was clearly provided as a portion per room, but someone didn't eat it the next day and gave their share to their companion. The hotel then demanded payment and refused to refund us.
Lack of transparency, forced fees, and complete dishonesty! A truly terrible experience!
Ssir.rob1nVery nice hotel. Good location just a walking distance to central bus station and a big park near the lake. I was there for one night only, the room was on the top floor, spacious, clean and comfortable, the city view was nice but unfortunately it was very foggy in the morning and during the day and the snowy himalaya mountain ranges were not in sight at all (bad timing🙁). The staff services were great, very helpful and attentive (especially Mr.Milan Aryal 👍). The food from resto (pasta) was also very nice and tasty. Keep up the great work and surely will stay at snow peak hotel if ever go back to Pokhara! Cheers...
SSimon MarcMany thanks to Tuk Prasad and Sabita. Sabita welcomed me at the Valley Station of the Cable Car . And Tuk Prasad at the Reception of the very nice and newly opened Resort very nice located as well. They also have a Swimming Pool , Sauna and even a Steam Bath .
When is it good Weather you can even see all Range over The Mountains nearby and do a Hiking to the nearby situated Manakamana Hindu Temple. Usually there are many Monkeys around , you can feed , there are not shy at all !
Also I have to add that the Nepali Dish Sekuwa was very delicious and as well the good presented Morning Breakfast by gentle CEO Manager of this Hotel . So dondevat again .
Kind regards
GGuest UserThis is a very nice hotel...great location, great views, and a kind staff. While the free buffet breakfast is good, it's no where near 5 star... it's more like 3 star. with a very limited selection of food.
I enjoyed Pokhara so much that I decided to stay an extra week, and when I asked about rates booking directly with the hotel, they seemed arrogant and disinterested... saying there was no discount for booking directly with them. So I left and booked another hotel right on the lake , larger room and same buffet breakfast...for much less money. If you want to pay more for less, stay here.
GGuest UserChinese people choose carefully. I feel that this second-ranked list is really not worth it. It should be a swipe. I spent 1,500 to book a room. The same price is far different from the Marriott Hotel in Kathmandu. The price is at the level of a five-star hotel. Except that the hotel is close to the lake, there are not many highlights. The rooms are shabby and small. The food is not delicious and rich. If you have dinner, it is very expensive at your own expense. I wanted to go out to the Peace Pagoda and asked the hotel how much the fare was. I was told directly at the door that the hotel had a car and the price was 3500 round trip. I thought it was a bit expensive, so I went directly to the opposite side of the lake to find a black car and the price was 2000. It was a big difference. Twice as much. I really don’t recommend it and I probably won’t book with them again.
But there was one highlight that impressed me deeply. The ferry uncle and the security guard were really nice, kind and gentle.
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