Hotels met spa in Sabah, Malaysia

Had a perfect holiday at Shangri-La Tanjung Aru! A special shout-out to Shahzrul at the front desk. From the warm welcome at check-in to patiently answering all our questions, he made us feel right at home throughout our stay. His service was professional yet warm, and combined with the world-class, breathtaking sunset, it truly made for an unforgettable experience! Five-star recommendation, will definitely come again!

The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!

I chose this hotel for a one-night stay before heading to the overwater bungalow the next day. Although the room facilities were a bit old, they were very clean. There's a convenience store right downstairs, and it's very close to the pier. The sea breeze was a bit loud at night, but the breakfast was excellent and plentiful.

The place is beautiful. The ocean and the beach are amazing. The hotel is seafront, a few steps and you’re swimming in the ocean. The rooms needs a lot of maintenance and deep cleaning, our room had many things need to be repair so, they gave us upgrade to a huge wood villa with 2 floors. The restaurant is ok… but no delicious. Breakfast is not so good but they prepare eggs as you like. The hotel needs dee cleaning and a lot of maintenance. They have places looks like abandoned.

This is my second stay at Shangri-La Rasa Ria, with the last one being 13 years ago. Although the hotel is older, the facilities are generally well-maintained. There are some minor damages in certain nooks and crannies, and while the bedding felt clean, I personally thought it was a bit old-fashioned. As a five-star hotel, I believe the linens should be updated more regularly. The service was excellent – warm and attentive. Some staff members could communicate in Chinese. Furthermore, knowing we had a child, they even converted the sofa into an extra bed in advance. The location is quite remote, so dining options are limited to the hotel itself. You can also use Grab, but the choices there are somewhat limited. The hotel's various restaurants offer different cuisines, catering to individual preferences, though the prices are a bit on the high side. The hotel has many activities available, which are great and fun for kids. If you have the budget for a family trip, I'd highly recommend it.

Our stay at the Sagittarius Water Bungalow was absolutely fantastic! From our butler Xiao Gu to all the staff on the water bungalows and even the owners, everyone was incredibly nice. The rooms are equipped with smart Xiaomi home devices, clean and tidy. Opening the curtains reveals the beautiful 'jellyfish sea,' and the scenery is simply captivating. The food at the water bungalows is also delicious; breakfast, lunch, afternoon tea, and dinner are all included in the price. Airport transfers and boat rides to the island are also covered, making it excellent value for money! We stayed for five days and four nights and didn't want to leave. The atmosphere on the island is also great, with KTV and song requests every night – the owner and his wife sing really well, by the way! The water bungalows offer a lot of entertainment, including sea fishing, snorkeling, glass-bottom boat tours, and drone photography. The local staff (Xiao Hei) are also happy to help with photos 📸. You can even get your diving certification and go on island-hopping day trips, keeping you thoroughly entertained. We came to Semporna specifically to get our diving certification, and the water bungalow's own dive shop is highly recommended. The instructors are very responsible and dedicated. I'd like to thank Xiao Li and Instructor Mohd Rizal Baba Selleh. The prices are fair, and the teaching focuses on the safety and skills of the students, which is very reassuring. The dive shop owner's wife is also super nice. All in all, this trip was incredibly worthwhile, and we'll definitely be back! I'll also be recommending it to my friends and family 😊

Excellent hotel, surrounded by lush greenery, and there's even a monitor lizard on the premises. We had a ground-floor room with a stunning sea view. The room was large and felt fresh, likely one of those that had been renovated. Breakfast was excellent, with a huge selection of both European and Asian cuisine. You could order eggs cooked to your liking, make soup, try Indian-style roti, and there was plenty of fruit and vegetables, yogurt, and even Gouda and Parmesan cheeses, delicious croissants, and a coffee machine. Overall, highly recommended!

The environment is quite good, with spacious public areas and a pier nearby. There was a very patient Chinese-speaking lady at the front desk. There were two downsides. Firstly, the trendy room type I originally booked wasn't available, perhaps because we checked in late. They upgraded us to an executive room, but it didn't have the photogenic terrace, which was a bit disappointing. Secondly, on the evening of our second consecutive night, our room key card stopped working. It was very inconvenient late at night, and it took a long time to go back down to the lobby. There was no compensation for this either.

Everything was perfect. Every staff member at the resort was incredibly welcoming and helpful, even the maintenance workers I passed on the paths greeted me warmly. The food in the restaurant was delicious, and breakfast was absolutely perfect – I couldn't find a single fault. The resort doesn't cut back on service or close facilities just because there are fewer guests, which is great. It was a perfect getaway, and I will definitely be returning.

The hotel facilities are a bit dated, but we booked a sea-view room on the 10th floor and the view was absolutely stunning. The breakfast was quite good for us Chinese guests, and the kids enjoyed it too. The hotel's location is very convenient, close to the pier which makes going out to sea really easy. The swimming pool is quite unique and kid-friendly. The hotel beach is relatively small. Even though the hotel is close to the airport, we didn't hear any noise from planes taking off or landing, so the soundproofing is excellent. Overall, it's a good stay with high value for money!