Excellent onsen Hotel surrounding with beautiful garden. the staff in the hotel is nice and super-helpful, though I wish they could find more english speaking workers. Room is clean and food is delicious. Wish I could have spent more time in the hotel! Definitely will come back to enjoy!
Everything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!
Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi !
We are fully satisfied with our stay. Will repeat for our next stay in the area.
The location is excellent, which is exact as the name across Matsue station. The staff from the front desk are very nice. You can pick up some daily necessities near the front desk (e.g. toothbrush, comb, teabags). I can open a 30 inch luggage and still have reasonable space in my room. The public bath is a bit small but cosy. It is worth to give a try if you wish to stay in Matsue overnight.
The view of the Lake is just spectacular. The service was so great. It is just a 4-minutes-long taxi journey from the JR station. The rooms and the onsen are also nice.
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9.0/10
Great
GGuest UserSuitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi !
We are fully satisfied with our stay. Will repeat for our next stay in the area.
Ttravel with IlaEverything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!
WWanwanshizhimaoThis is considered quite stingy for a budget hotel in Japan. Laundry costs extra, dryer costs extra, and laundry detergent costs 100 yen. They don't provide skincare sets, bottled water, or disposable slippers (I asked the front desk, and they said the hotel doesn't provide them). Even the public bath lacks skincare products, and there were unidentified stains on the curtains.
The facilities, however, are very new and clean. Except for the curtains and slippers, everything else is very well cleaned. Check-in is self-service; you can complete the process without speaking to the front desk.
AAnonymous UserThe large public bath was very comfortable. Although the facilities are a bit old, the overall atmosphere was quiet and pleasant. The garden view was beautiful during the snowfall. However, the staff's service was a bit lukewarm, lacking the attentive attitude one would expect from a hot spring hotel. I hope this can be improved.
GGuest UserI had a very good impression when I stayed at work, so I chose this inn for my Sanin trip.
The customer service was good and I was able to spend no stress at all until I arrived at the inn and left the next day.
The meal was delicious and the bath was large.
The city itself is small but has an atmosphere, and I was satisfied with the quiet and quiet time away from the hustle and bustle at night.
I want to stay when I visit this area again.
The only thing that made the facilities 4 points was that the parking lot was a little narrow.
GGuest UserIt takes about 10 to 15 minutes to walk to Izumo Taisha Shrine. Separated from Jiayun by a wall, there are residential buildings nearby and a convenience store diagonally across the road. The most convenient way to get to the station is the bus, but the frequency is infrequent. If you don't take the bus, you can walk 20 minutes to the tram stop on the commercial street. The facilities are very good and new. There are several hot springs. Except for private baths that have to wait, there are not many people bathing in public baths and they are very clean. The children eat several of the unlimited free ice cream every day. The soy sauce ramen served from 10 to 11 pm is very lively with people coming and going, so it is suitable to have a bowl before going to bed after soaking in the soup. There is a coffee machine on the first floor and hand-ground coffee in the room. There are no facilities around except convenience stores at night, and most of the restaurants in front of Izumo Taisha Shrine close at four or five o'clock. In addition to bathing in the hot springs, you can take a walk to the woods in front of Izumo Taisha Shrine in the evening. There are several small green frogs in the wash basin at the entrance of the Taisha Shrine.
GGuest UserThe only drawback is:
1. Bathing outside, fortunately it is May, I can't imagine how cold winter will be
Need to add money to eat and eat dinner at the cattle table
Others are very good, with private soup, the scenery is absolutely amazing
TTianxiamishikeThe hotel is in a good location, very close to Ichibata Railway Shinjiko Onsen Station, only two or three minutes' walk away. It is very convenient to take the Ichibata Railway to Izumo Taisha Shrine. The hotel rooms are large, clean and tidy. The buffet breakfast and dinner are very good, including seafood bowls. The hot springs are also good and the baths are very comfortable.
GGuest Userみ う time を avoid けて big bath に enter ると loan し cut り status!
It was so cool.
It was good to be able to choose the size of the room clothes because the husband is a little fulfilling
YYun ChinClean and quiet Japanese-style hotel, the room is not small, the public soup pool is very clean. Seven minutes walk from JR Sapporo, there are many izakayas nearby, everything is very convenient.
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