Lovely stay. Complimentary upgraded and breakfast as I am a Platinum Elite Marriott Bonvoy. Spacious room. Great Christmas deco. Staff at check in was very helpful and attentive. He welcome me as an elite member. Breakfast was ok, not excellent. Not much spread. Overall, a great stay for work.
It was a good hotel, a bit basic, rooms (in the hall part of the hotel) need updating; not sure of the others. The restaurant good. The breakfast was good but a bit busy on one of the days.
The hotel facilities need attention. TV remote not working, the team couldn’t get it fixed easily; not ideal.
Disappointing Room Size
The hotel room I received didn’t match the specifications promised during booking. Advertised as a 26 sqm King-sized space, the room I walked into was significantly smaller (around 20 sqm) —cramped and difficult to navigate, with barely any space for luggage or comfortable movement.
Initially, the service agent insisted all rooms were the same size and claimed I’d been upgraded to a Queen-sized room. They also told me no alternative rooms were available due to full booking.
After nearly an hour of late-night discussion with the on-duty manager—around 11pm—I was finally offered a room that was noticeably more spacious and aligned with my expectations.
This experience highlights the importance of honest and accurate descriptions in hotel listings. I hope future guests won’t have to deal with the same confusion and inconvenience.
Brilliant few days spent at the Devere. No complaints at all! The staff are all polite and nothing is too much bother. The breakfast are buffet style great choices of breads fruit cereal s and juices, as well as cooked food - this could be hotter but it’s the norm with buffet. The old boathouse is fab part of the hotel but separate big shout for Jack who was brilliant. We also used ROX over the road for canoe hire defo worth a visit.
We stayed there over Easter holiday. Finding the hotel was easy. There is a ski slope right opposite the hotel which is good for something to do. We didn’t eat at the hotel so can’t comment but the gym, steam room, swimming pool, and sauna were in good condition. The sauna was always packed so we ended up waiting for people to leave. The bar was nice. Overall it was a good stay.
Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
Great rooms. Great staff. Lovely location.
Drinks at bar exhorbitant price and restaurant food good but well overpriced.
Had a nice time but no Christmas menu on 14th December.
Beautiful hotel in gorgeous surroundings. The room had everything we needed. The spa was lovely. Food was great, service was great. We will definitely go again.
Lovely stay. Complimentary upgraded and breakfast as I am a Platinum Elite Marriott Bonvoy. Spacious room. Great Christmas deco. Staff at check in was very helpful and attentive. He welcome me as an elite member. Breakfast was ok, not excellent. Not much spread. Overall, a great stay for work.
I had an amazing stay at De Vere Cotswold Water Park. The hotel went above and beyond by decorating the room beautifully and providing thoughtful gifts for our anniversary, making the experience truly special. The serene location with stunning views of the lake added to the charm. The excellent facilities, including the indoor pool, spa services, jacuzzi, steam room, gym, bar, and restaurant, made the stay incredibly relaxing and enjoyable. Every aspect of the experience was thoughtfully designed for comfort and luxury. Highly recommend for a romantic getaway or a peaceful retreat.
Fantastic stay. Very friendly staff. Excellent meals at restaurant. Extraordinary gardens. Just a little disappointed with the cobwebs on the exterior window. Highly recommended
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