Hotels met spa in Viti Levu Group, Fiji

Waar begin je. Begroet ons met oprechtheid en had een upgrade gekregen. De Bures waren prachtig, alles wat je nodig hebt. Maar had een grotere koelkast kunnen gebruiken. Tuinen waren vlekkeloos. Personeel was geweldig, aardig, oprecht vriendelijk. Ging uit van hun manier om onze namen te kennen. Tijdens het diner werden we verwelkomd met hun welkomstlied. We verbleven twee keer. We hadden onze timeshare al voor onze t****e week geboekt en waren erg verdrietig om te vertrekken. Al het personeel kwam samen om het afscheidslied ‘Isa Lei’ van Fiji te zingen, wat tranen in onze ogen bracht. Slechts drie nachten doorgebracht in onze timeshare en belde Crusoes om te zeggen dat we terug zouden komen. Ze verwelkomden ons terug met open armen. Snorkelen was geweldig. Activiteiten waren vooraf georganiseerd voor de volgende dag. We genoten van elk moment en we zullen zeker volgend jaar terugkomen. We hebben vrienden voor het leven gemaakt

Excellent stay. Great customer service, housekeeping staffs are so friendly and infact all staffs are. But the only downfall is carpark. It should be maintained with lights and at least concreted as a proper carpark. Very easy to get robbed in dark and all sand and mud get into the hotel lobby as it sticks on the shoes. I believe the establishment can have a fair view on that. Overall 10/10. Definitely my go to place ..breakfast is lovely a few more selections can be overwhelming and yeah the chefs do need to learn to smile when asked for help . It doesn't cost to smile .

If you're up for a short break in Nadi, Capricorn is a great place for you. Convenient location, thus close to the airport and Nadi town. Affordable rooms and amenities are okay. However, heads up! - WiFi not free as they said in the booking. You have to pay at the reception for a daily plan/ I recommend you get a Sim Card at the airport. - T.V is not working in the Family rooms. - Laundry is not available but there is a laundromat nearby.

Hotel is conveniently located on the beach. The room was nice, simple and clean. In particular, the customer service at this hotel was incredible. The ladies at reception were so helpful with how to get around Nadi using the bus system and also at making sure tourists like myself were not being scammed by taxis. All the staff were lovely and had such beautiful smiles every day.

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.

Нам сделали апгрейд номера, дали с видом на море. Это было хорошо) Обслуживание в баре и ресторанах было не очень качественным. Официанты попросту забывали о гостях за столом, подолгу несли меня и еду. Массаж и маникюр посредственны, просто погладили часик по телу. Отдельно хочу сказать, что при выезде (check out) в счет включили стоимость напитков из мини бара, как будто им пользовались каждый день, хотя мини-бар мы не трогали совсем. Поэтому стоит внимательно проверят счет на оплату, который вам предлагают в отеле. Как остальное было отлично!

Where disappointed, room was not like the pictures . Was advertised as a deluxe room bur was very old and small. When walking to our room we walked over mats that were covering a hole . The back door of our room only had a chain to lock and we hadn't realized there was no internet. We realized immediately that we would not be comfortable and decided to leave immediately. We asked If we could at least have 1 night of our 2 nights already payed reimbursed but we're declined.

Very friendly people, very welcoming and peaceful. Food are so delicious. I would recommend it to anyone who wants to be free from stress to visit Duadua resort.

The hotel is a bit aged but well maintained. The fire show on Monday night is impressive and entertaining. Kids club is a bit small and doesn’t have much to do inside. Outside playground is nice and new.