Hotels met spa in Victoria, Australia

The surroundings are excellent, and the location is convenient. The room was spacious and cleaned promptly. Room service was also very efficient; anything I needed was delivered quickly with just a phone call. I accidentally scraped my leg, and when I asked room service for some disinfectant, the hotel's medical staff came to my room to disinfect and bandage it, even thoughtfully asking how I got the scrape. The breakfast was exquisite, and the flat white truly is my favorite – I had it seven mornings in a row! The restaurant manager and staff were very warm and friendly, and their attire was elegant and neat. I'll definitely stay here again next time.

Great airport hotel with convenient access to Melbourne Airport. I booked this hotel for my boss and her child, and they were very satisfied with their stay. The room was clean, comfortable, and quiet despite being close to the airport. Staff were friendly and helpful, and the facilities were well maintained. A good choice for families and travelers looking for a comfortable stay near the airport.

The hotel's location is excellent, and the amenities are comprehensive. There are plenty of dining and shopping options nearby. The room was spacious and bright, spotlessly clean, and the bedding was soft and comfortable. The front desk staff were warm and professional, making check-in efficient and quick. They also thoughtfully introduced us to local attractions. The breakfast spread was varied and delicious.

This hotel deserves a five-star review! I wish I had stayed at the Sheraton for my entire trip to Melbourne. It's in the city center, which is incredibly convenient, and even late at night, around 8-9 PM, there are still plenty of people around, making it feel very safe. When I checked in, there was a Chinese-speaking staff member available. Although the person who actually checked me in was of Indian descent, a Chinese colleague came over to make sure everything was alright before leaving. They even offered me a complimentary glass of champagne! The hotel room was spacious and clean, definitely the best I've stayed in during my past two weeks in Sydney and Melbourne. It certainly lived up to expectations! Right outside the hotel, there's a Rolex store, and if you walk down the street, you'll find the Town Hall and a church. There are plenty of options for dining, entertainment, and shopping. It's also not far from Australia's famous WWL? Or was it WWs?

Stayed one night and had a good experience from check in to check out. Room was spacious, comfortable and peaceful location.

Lovely room which has a big living space and overlooks into the gardens/ tennis courts. There is a big chess set near the gardens as well. Food at the restaurant is also delicious.

Location: The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable. Cleanliness: This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible. Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief. Service: The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously. Facilities: Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family. Room: The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep. Overall: While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.

The room was incredibly spacious, the bed super comfortable, and the linens were top-notch. The front desk staff were very nice, and the WiFi was fast. The view was amazing! Right outside the north exit, you can stroll along the Yarra River to the sounds of beautiful music – it was incredibly chill. If you exit the south door and cross the street, you'll find a 7-Eleven, McDonald's, a great brunch spot, and a steak restaurant. Inside the hotel, there's KFC, Japanese, Thai, Italian, and Chinese restaurants, plus a food hall with lots of delicious and affordable Chinese options that stay open late. We even had some warm Singapore Laksa after coming back from the Great Ocean Road. Taxis are also convenient; the taxi stand is right in front of the waterfall lobby. Many day tour pick-ups are here too, so coming back late isn't a safety concern as you step right into the hotel. Public transport is also good, with tram lines 85 and 96 very close by, and Flinders Street and the Cathedral within walking distance. I feel like I made the right choice! I booked it for over 1200 a night, and it's much better than what you'd get for 1200 in city centers like Beijing, Shanghai, or Shenzhen.

This resort is super close to the penguin viewing area, just about a 10-minute drive. The entire property is really spacious, and there's a good distance between each villa, so privacy is excellent. They also have a restaurant, a pool, and various activities you can join. The staff are all very thoughtful and patient. I highly recommend staying here!

The hotel is very close to the train station and the service is excellent. We had to ask the front desk to change rooms in the middle of our stay because of noisy neighbors, and they quickly moved us to a higher floor. Out of all the hotels we stayed at in Sydney and Melbourne during our Australia trip, this was the only one that provided bottled water, which was a really thoughtful touch. The princess-themed decor and limited edition bear display cabinet on the second floor are also very lovely.