Hotels met Pools in Samarkand Region, Uzbekistan

Номер соответствует фото, завтраки не очень понравились: маленький выбор, но мы останавливались на пару ночей, так что перед дорогой перекусить нормально. Нам не повезло на улице где находилась гостиница был ремонт и было очень пыльно. Расположение нормальное- на такси до главной достопримечательности от 10 до 20 минут, зависит от пробок. На ресепшене деньги не меняют.

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

The hotel is located at a very convenient location right opposite to Shoh-I-Zinda complex. The other renowned complexes like Registan Square, Bibikhanum mausoleum...eyc are at a walking distance from the hotel. The facilities were great with a nice breakfast and the staff professional and friendly. I would definitely recommend this place.

We were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels. The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable. This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand.

Ik moet zeggen dat we de receptionist 6 tot 5 sterren zouden geven. We moesten 's ochtends vroeg, rond 1 uur, de trein halen, dus we moesten ongeveer 4 uur in de lounge wachten. De receptionist, waar ik enorm veel respect voor heb en heel dankbaar voor ben, is de hele nacht bij ons gebleven, zonder rust, en heeft ons water gegeven en de verwarming aangezet. Uiteindelijk heeft hij ons geholpen met de communicatie met de chauffeur en onze bagage voor ons gedragen, zonder fooi (sorry, we hadden op dat moment geen contant geld). Het ontbijt was ook lekker en de kamer was schoon en netjes.

Прекрасный отель , гостиприемно встретили и прекрасно проводили , вкусный завтрак, удобная локация , 15 минут на такси до площади ригистан, очень все понравилось

Отличный вариант для остановки в Самарканде. До Регистана можно дойти пешком минут за 15-20. В соседнем доме по улице находится кафе, где готовят Самаркандский плов. Номера просторные, есть спа-зона с небольшим бассейном, хаммамом и сауной. Правда, сауна и хаммам были не сильно прогреты.

We verbleven twee nachten in het hotel, drie kamers, alles is schoon, netjes, een heel fijn hotel, een mooi zwembad, volledige service bij het zwembad, cocktails, fruit en een handdoek. Het ontbijt is erg goed, rode vis, rode kaviaar, een ruime keuze aan desserts, vers fruit, goede koffie. Het is 25 minuten lopen naar het Registanplein, 1 euro met de taxi. Er zijn verschillende restaurants in de buurt van het hotel. Ik raad het aan, alles zal comfortabel zijn. Het personeel is beleefd en hoffelijk. De jongens zijn geweldig! P.S. Het hotel verkoopt geen alcohol of bier. (Maar er is een restaurant genaamd Old City tegenover het hotel, dat raden we aan.)