Hotels met Pools in Pahang, Malaysia

Overall, we enjoyed our stay at Hyatt Regency Kuantan, especially the ambience and hospitality. However, there are a few areas that require attention. Cons / Areas for Improvement: 1. Water pressure was quite slow, especially for the shower. When turned to hot water, the pressure increased, but once switched to cold, it became extremely weak. 2. There was water maintenance work happening during our stay. Although the hotel assured that everything was under control, it did affect our comfort while on holiday. 3. We noticed a small clump of dust on the floor. While it was minor, as we were staying with a 2-year-old toddler, it raised concerns as children tend to put things into their mouth. Housekeeping may need to be more thorough. 4. There should be better control of wild monkeys, especially around the parking area. I was chased and nearly bitten, which was quite frightening and unsafe for guests. Pros / What We Appreciate: 1. Excellent service recovery — I forgot to disable the “Do Not Disturb” sign but informed the front desk to clean the room. The housekeeping staff called first to ask for permission before entering, which shows professionalism and true 5-star service standards. 2. The hotel’s surroundings are beautiful, clean, and very calming — truly breathtaking. 3. The beach is very clean and conveniently located right next to the hotel. 4. Large swimming pools (two pools available), so it never felt crowded. 5. Staff were extremely friendly, polite, and always willing to help. Conclusion: Hyatt Regency Kuantan has great potential with its beautiful location, facilities, and outstanding staff. With improvements in water system management, housekeeping checks, and wildlife control, the overall guest experience would be even better.

The studio unit located at the lower level, easy access to car park, but still have to use stairs/lift to go to the designated parking at upper level. Check out during peak hours and not easy to get the lift access. The agent called and sent message to remind the check out time. Good and lucky they consider a little bit late check out due to the heavy traffic at lift as well as parking area. Overall the building/environment is ok, but the pool decks seems need an improvement.

Het hotel en onze kamer waren geweldig. Maar het was totaal anders dan vóór de MCO. Er is geen zwembad/spelletjes/karaokeruimte meer, geen gratis massage en spa meer, geen butlerservice meer bij het ontbijt. Ook was er vroeger zelfs 's nachts een pendeldienst tussen Colmar Tropical-The Chateau, maar nu geen nachtdienst meer en waren we doorweekt van de regen. De Rabbit Farm & Organic Farm waren gesloten tijdens ons verblijf daar, we weten niet zeker of het permanent of slechts tijdelijk is

Dit hotel overtrof mijn verwachtingen. De kamer was schoon, ruim en goed onderhouden. Het personeel was vriendelijk, behulpzaam en begroette me altijd met een glimlach. De locatie is strategisch, dicht bij Kuantan City en het strand. Er zijn genoeg goede eetgelegenheden in de buurt, die een verscheidenheid aan lokale en internationale gerechten bieden. Het hotel biedt alle voorzieningen, wat zorgt voor een comfortabel verblijf. Ik waardeerde de doordachte details zoals de sajadah in de tv-kast, waardoor het moslimvriendelijk is. De wifi-verbinding was stabiel en snel, wat perfect was voor werk en entertainment. De schoonmaak was efficiënt en hield de kamer tijdens mijn verblijf brandschoon. Parkeren was handig en gemakkelijk toegankelijk. De lobby van het hotel was gastvrij, met een aangename ambiance. Het in- en uitchecken verliep soepel en probleemloos. Het bed was comfortabel, waardoor ik heerlijk kon slapen. De airconditioning werkte perfect, waardoor de kamer koel bleef. De badkamer was schoon, met een goede waterdruk en warm water. De toiletartikelen waren van goede kwaliteit. Het hotel had ook een gebedsruimte, wat een geweldige toevoeging was voor moslimgasten. Het ontbijt was redelijk, met een mix van lokale en continentale opties. Over het algemeen is dit hotel een geweldige keuze voor reizigers die op zoek zijn naar comfort, gemak en goede service. Ik zou hier in de toekomst zeker weer verblijven.

The hotel is located right next to the beach, offering a relaxing resort atmosphere. It has been refurbished, so everything feels modern and comfortable. The service from the staff is excellent, making the stay even more pleasant. There are also plenty of food options nearby, so you don’t have to travel far to find something to eat. Free parking is available, and valet service is also offered starting from RM68 per day for cars and RM48 per day for motorcycles. The swimming pool is clean and comfortable, though proper swimwear is required. Overall, I am very satisfied with my stay and would recommend it for a relaxing beachside getaway.

Great location which just in fromt of East Coast Mall. The room is nice, comfortable and spacious to stay. I stayed here during Ramadhan, so it’s easy to get food for Iftar at the shopping mall. The hotel also provide Sahur with variety of foods. However, the room can be improved especially in the toilet which got some black stains. Overall, I enjoyed my stay here and will repeat again.

I enjoyed my stay at Shahzan Hotel Kuantan, especially as a business traveller needing a quick rest. The hotel is centrally located in town, making it very convenient with easy access to food and nearby amenities. The breakfast selection was basic but reasonable for the price. The air conditioning was super cold, and the shower water pressure was excellent—definitely a plus after a long day. Underground parking is free, though spaces are quite limited. Overall, it was a comfortable stay, and I would consider staying here again in the future. 😊

Fast process for check in.. Clean rooms. Requested room to be at the same level, as we had a brother with limited disability but not granted. Requested rooms with nice view but we got 2 suites facing construction site. Expected both rooms had bath tubs but only suites with 2 rooms had it. Jacuzzi not functioning for hot tap. Husband whatsapp to the given no, but no reply. I called the room service by myself but was given info that need up to 4 hours to get heated. We waited with hopes, but not functioning. My husband called up, and said will send the management team but somehow did not turn up until checked out. So, NO POINT OF HAVING JACUZZI IF THE HOT TAP WATER IS NOT FUNCTIONING. Many playgrounds. Even we had one at level 21, however, so dusty. The indoor playground only has 1 slides and foosball. No other attraction inside. As for arcade, we paid to play Air hockey table for nothing! Indoor swimming pool with heated water and outdoor playground were good. The sauna was not up to par. Not heated regardless of how much water we poured on. Not so many halal outlets for Muslim at the mall. Conclusion: Will not repeat.

Nieuw hotel, de geur van de renovatie is nog niet helemaal verdwenen. Het beddengoed was erg comfortabel. Echter, sommige faciliteiten die op de hotelborden stonden, waren nog niet klaar of operationeel, dus afgezien van slapen en eten was er eigenlijk niets te zien of te doen. Je moest naar de winkelcentra en hotels in de buurt van het casino rijden om iets te zien of te eten. Het is geschikt voor mensen zoals ik, die rust en stilte zoeken, maar niet voor mijn partner, die graag rondkijkt of winkelt.

The room is bigger than i expected. The service from the receptionist is so so so good, they explained very well about the room and share some suggestions to us for taking a good picture. The meh thing is the cleanliness is not in top notch service. The toilet bowl is so so so dirty, there is yellow stain a lot! The bath tub also was not in good condition. There is some mold at toilet. Please please please improve this problem. Not to forget that there is spider web at some lamp. For outside of the hotel, there are a lot of goose poop at road. I know the hotel isn’t the new hotel but i hope you will improve the facilities. For breakfast, i will give 2/5 because the food isn’t hot and the taste is kinda bland also doesn’t have a lot of options. Please improve the cleanliness thing first ya