I have no idea why some complains about the customer service, it was nice.
The location is not really far from PK area, but there are not many restaurant options nearby.
The worst part for me was just that the room is quite bad though the hotel was not really expensive.
I have not seen any hotel that does not have a shampoo or body wash...
Ofc, no toothbrush, no toothpaste..
No fridge, even no glass for drinking..
🤔
Hotel in de buurt van Jätkäsaari,Helsinki33.3% van de bezoekers kozen dit gebied
TTania Hepton2025.08.15
The hotel room is nice. The bathroom is comfortable, and the location is good. The room is clean, with good cups and a kettle, so you can have tea or coffee in the room, which is convenient. The hotel is located near the Gulf of Finland, offering a beautiful view. The restaurant is standard, the menu is ordinary — I would expect better for a hotel of this scale. Overall, it’s good 😊
Hotel in de buurt van Kamppi,Helsinki33.3% van de bezoekers kozen dit gebied
KKK ~2023.07.22
Overall really nice and centrally located hotel. Close to the main railway station. All floors have different themes related to Finnish nature (Winter storm, Midsummer, Fairytale forest, Sisu, Tranquility) and the front desk let us choose between a couple of themes. We weren't sure what they were going to be like, but chose Fairytale forest, which was ok.
The room was a bit on the small side and with a view to an inner courtyard - however this was to be expected with the room type. The room was really quiet, which was a bonus in the middle of the city! Breakfast was nice, mostly European style with breads etc. Would definitely recommend the hotel for the central location and Finnish style, if you want to experience that.
As always. This hotel is the best hotel in Helsinki definitely. The spa facility is great, the cleaning room service is also always timely and precise. The spa staff was the best person I have ever met. He is a decent guy. I will use this hotel again.
The only problem with this hotel would be the restaurant. Don't use it.
Very nice and welcoming staff! Nice wait staff in the restaurant too. Nice little room. Would definitely come back! The wellness area was a bit pricey for an add on but really nice and chill when quiet! I just would have liked a staff member there to manage noise and groups as I wanted to go on my last night but it was very overcrowded with loud intimidating groups. The location was pretty good, out of the centre but very accessible by tram.
Pro
- room spacious
- quit place suitable for relaxing out from city busy /noise
Con
- A bit far from city centre.
E-hailing cost €10 to city centre.
Nearby Tram station / Bus about 800/500m
Palvelu oli ystävällistä. Huone viihtyisä ja edullinen. Oli myös mukava päästä pitkän päivän jälkeen saunaan rentoutumaan. Sijainti oli reissuni tarkoitukseen täydellinen.
Rauhallinen sijainti ,hyvät yhteydet ulkoilu maastoon ja luontoon, Nuuksion kansallispuistoon. Rauhalliset mukavat ja tilavat huoneet .Iso plussa allas-osastosta ja saunasta.
Infoa voisi olla esillä hieman enemmän Hotellin palveluista heti saavuttaessa, respa oli hyvin kiireinen ,koska vain yksi henkilö työskenteli siinä vaikka oli ihan vilkas lauantai , teki turhan montaa hommaa , oli baarissa myyjänä plus respassa ja illallisella auttamassa ja kokous tilojakin taisi siivoilla siinä samalla.
Opasteet hotellin pihapiirissä jotkut hieman jo uusimista vailla ja Hotelli alueen kartta voisi olla myös ulkona esillä.
Lisäksi helpottaisi respan kiirettä jos aulassa olisi esimerkiksi kahvi sekä juoma automaatti. Nyt kahvia esim sai vain rajoitettuun aikaan , tai sitten vastaavasti huoneissa voisi olla vedenkeittimet. Ulkomaalaiset (joita hotellissa oli paljon )esim tottuneet usein juomaan teetä ja vedenkeitin hotelli huoneessa vakio varuste.
Aamiainen ihan perus , sillit ja pieni makea jälkiruoka puuttuivat.
Zeer goed
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8,2/10
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9.1/10
Great
OOrMaryVery nice and welcoming staff! Nice wait staff in the restaurant too. Nice little room. Would definitely come back! The wellness area was a bit pricey for an add on but really nice and chill when quiet! I just would have liked a staff member there to manage noise and groups as I wanted to go on my last night but it was very overcrowded with loud intimidating groups. The location was pretty good, out of the centre but very accessible by tram.
KKK ~Overall really nice and centrally located hotel. Close to the main railway station. All floors have different themes related to Finnish nature (Winter storm, Midsummer, Fairytale forest, Sisu, Tranquility) and the front desk let us choose between a couple of themes. We weren't sure what they were going to be like, but chose Fairytale forest, which was ok.
The room was a bit on the small side and with a view to an inner courtyard - however this was to be expected with the room type. The room was really quiet, which was a bonus in the middle of the city! Breakfast was nice, mostly European style with breads etc. Would definitely recommend the hotel for the central location and Finnish style, if you want to experience that.
AAnonymous UserEverything was absolutely perfect. It's close to the city center, and the breakfast was very good – there's something for everyone. The service was also lovely.
__WeChat508649****The Crowne Plaza Helsinki has an excellent location, within walking distance to city center attractions. The rooms are clean and comfortable, well-equipped, and the 24-hour service is attentive. It offers great value for money, making it an ideal choice for both business and leisure travelers.
GgidroponixA nice and clean hotel. It's close to Aalto's villa, and the city center is easily accessible by tram. However, arriving from the airport by public transportation (train and bus) was inconvenient, so I recommend taking a taxi. Besides Aalto's villa and studio, the Akseli Gallen-Kallela Museum, Didrichsen, Villa Gullenberg, and the former presidential residence of Tamminiemi are also nearby. The sauna was good, and it wasn't crowded when I visited. The staff was helpful with any questions I had.🥰
AAnonymous UserIt was a good hotel. The breakfast was amazing, and the rooms were so lovely. The beds were so cozy, and I knew that this hotel was one of the best hotels I have ever been to. It is near the city centre, and the lake, which makes it a benefit to get closer to the city and the lake in a shorter time. Also, the swimming pool and the sauna was so lovely, especially the sauna, I loved it so much. I will recommend this to my friends and family.
GGuest UserStaff are friendly, breakfast is good with variety of choices.
The sea view is slightly disappointing. Sofa bed is not in good quality. Bottle water put on the table at 5 Euro per bottle - please either take them away or provide them free to customer.
I would not say this stay is bad - but honestly a lot better experience for my previous stays in Hilton hotels in other countries. Don't feel I spent the money worthy this time.
JJohannes LeeI have no idea why some complains about the customer service, it was nice.
The location is not really far from PK area, but there are not many restaurant options nearby.
The worst part for me was just that the room is quite bad though the hotel was not really expensive.
I have not seen any hotel that does not have a shampoo or body wash...
Ofc, no toothbrush, no toothpaste..
No fridge, even no glass for drinking..
🤔
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