The hotel is nice and the room was clean (except for the long black hair left all over floor in the bathroom). The breakfast is just a sandwich box, there is no coffee (just instant coffee). I would expect better.
The staff is not accommodating and never seems to be in a good mood. I was also asked several times to pre-check online. After the third email reminder, I tried and the system didn’t let me complete it. But you can be sure that when I showed up at the reception that is the first thing they asked. Why don’t you have a QR code?
Also, they charge you for lockers. I have never been in an hotel where luggage storage wasn’t complementary.
The experience could be different if they improve a few things.
The room is good view and they provide eyes hot pad for when you sleep to using. Even I stayed one night, they gave me a bottle of water. Pls mark it: they don't have water at room, but you can use ice~
5 starts hotel, staff are helpful and welcomed. The location is very good, near the train station, aeon mall and big camera is within 5 mins walkable
distance. The hotel is aged but well maintained. They provide parking at the basement of the hotel. We had a good stay there.
Well kept older hotel with huge rooms and great bathrooms. Biggest rooms and bathrooms we've had in Japan! Very clean and comfy beds. Great staff and very close to historical district.
Tijdens mijn recente verblijf in dit hotel had ik een gemengde ervaring waar reizigers zich bewust van moeten zijn.
Ten eerste was het ontbijt uitstekend. De variatie was geweldig, wat zorgde voor een heerlijk begin van elke dag.
Mijn verblijf werd echter ontsierd door een probleem met de geadverteerde 24-uurs helpdesk. Bij het inchecken kreeg ik de verzekering dat er op elk moment hulp beschikbaar zou zijn. Toen ik 's avonds laat hulp nodig had, was er helaas geen personeel bereikbaar. Dit gebrek aan ondersteuning was frustrerend en zorgde ervoor dat ik niet de hulp kreeg die ik nodig had.
Hoewel het ontbijt hier een absoluut hoogtepunt is, moet de betrouwbaarheid van hun 24-uurs helpdesk worden verbeterd. Toekomstige gasten moeten zich bij het plannen van hun verblijf bewust zijn van dit potentiële tekort.
Nice cozy hotel with a lot of benefits but some space for improvement. Breakfast is okayish, matress is fine, location couldn't be better.
Other positives:
Attentive staff, great lounge on the roof floor with tea and coffee available, laundry with congestion monitoring, someone will appreciate local alcohol tasting. The lighting in the room is soft. Great japanese robes in the room!
Negatives:
-Youtube in TV constantly freezes
-Opening hours of most facilities are upsetting. Don't understand why you can't access this facilities most of the day.
Why you can't play pool or workout in the gym until 3 p.m.?
-Female onsen is worse, than men's. How so? No sauna, no Dyson fans for women. And can you please place any type of clock in onsen. If you ask people to leave at midnight, they better know how long until midnight.
-Only three bicycles for rent and they are not well maintained, have a lot of rust, make squeaking noises and so on.
-Sadly, the gym does not deliver. Can you please at least add some more heavy dumbells and add a pull up rack.
Overall it was a pleasant stay. I really wish they would fix these minor issues.
The main draw for me was the rooftop onsen; it’s not fancy but it is classic, which is good enough for me. A simple sauna, outdoor onsen, indoor one, cold plunge bath and a shower area. The room itself was compact but efficient and check in/out process was fairly simple. It’s about a 10 minute walk to the Okayama Shinkansen station so it was quite convenient to travel to other sites like Kurashiki Bikan
Er zijn geen grote problemen met de hotels, maar het is zeker ouder en je kunt zien overal in het hotel dat dit hotel echt oud is. De straatjes hebben merktekens op hen en het is cracking.
De kamers zijn typisch kleine Japanse hotelkamers, de bedden waren goed, maar niet zo schoon als we verwachtten.
Het is een geweldige locatie en het is zeer wandelbaar naar Okayama JR station en het heeft veel diner en winkels in de buurt.
Het ligt een beetje ver van het treinstation van Okayama, maar de bushalte ligt er vlakbij, waardoor het gemakkelijk te bereiken is.
Het ontbijt en de maaltijden die je in het hotel kunt bestellen, zijn heerlijk en handig. Je kunt ook je kamer laten bezorgen.
Uitstekend
59 beoordelingen
9,0/10
Prijs vanaf
DKK 295
per nacht
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9,3/10
Great
Ll3unnyThe staff I came came across were all very polite and had welcoming smiles, no matter at the reception desk or the restaurant on 20/F. I enjoyed my stay here, but it felt comparable to the 3 star hotels, just slightly better especially thanks to the fabulous breakfast and location of breakfast…If hotels have half stars, i would think it’s’more of a 3.5 star hotel instead of a 4. I have a few suggestions which the hotel can look into to improve in the future.
3 Things to improve on:
1) I picked this hotel because I read other reviews saying the hotel is connected to a bridge from the Okayama station. This is true but unfortunately there were no signs in the station to guide travellers unlike another hotel like Granvia. Google suggested that I look for the west exit which I did, but I ended up being at the ground level hence had to bring big suitcase all the stairs…then I spotted the bridge and ANA crowne plaza from the street
2) cleanliness can be improved. There’s a UCC drip coffee machine in the room. I don’t drink coffee, and the box for the drip coffee selection was refilled. However I spotted a used capsule on the floor near the wall. The bin was not blocking the view, so the cleaners could’ve easily spotted the rubbish if they had been a little more careful and looked under the table when they have to clear out the rubbish bin anyway.
3) I sent a message to the hotel via TRIP.com. The message wasn’t replied promptly, as in within a few hours. Ultimately it didn’t matter anymore, I arrived at the hotel before somebody managed to reply me. Maybe it’s the system that’s problematic which may have caused a lag? Or staff only look at mails/messages when not too busy at the front desk?
JjennychenjieThis hotel is genuinely great. There's a dedicated passage directly from the JR station to the hotel, so you don't even need an umbrella if it's raining. Dining is incredibly convenient too; there are all sorts of restaurants in the commercial area right downstairs, from ramen to coffee. Everything is perfect!
FFerfer8We are a family travelling with 3 kids so we drive a car, and factored in luggage space.
1) Vessel hotel has hands-down one of the best beds ever! We checked and realised it was a Simmons mattress so the beds really offered us deep & restful sleep!! Love this!
2) The carpark was right outside the hotel so it was super convenient not having to walk up & down diff storeys to take things from car. We returned to hotel ard 10pm on 1 night & there were no more parking lots! We’d have to park at a multi-storey building that was 12mins walk away, which wld have been v convenient.
3) The breakfast was yummy. We went in summer & enjoyed the Barazushi (Okayama special during festivals) & the rice was sweet, salty, flavourful, and delicious with prawn, eggs, eel, lotus roots (see pic). Really yummy! Try it
4) Hotel staff were very helpful! We asked for an extra luggage stand so we wldnt need to bend too low & they brought it immediately.
5) There’s a big supermarket just across the road with cheap groceries that we stocked up on for our road trip.
6) If you intend to drive, this is a highly recommend hotel in Kurashiki!! Wld stay here again! It was great!
我我是逮丸郎We needed parking for this road trip, and although the hotel had some, spaces were limited and on a first-come, first-served basis. Luckily, the hotel staff provided very detailed parking information for the surrounding area, which was a huge help! (A staff member with a leg injury explained it to us very carefully.) They also have a promotion every day from 6 PM to 8 PM where you can enjoy a soft drink (they also have alcohol), so don't miss it!
GGuest UserFacilities: New, with a free public bath on the top floor.
Cleanliness: Spotless.
Environment: Excellent location, just a 10-minute walk to the station and outlet mall.
Service: Warm and attentive, with complimentary bottled water in the room and a free coffee bar on the eleventh floor.
AANDREAS NUR JAHJAVia Inn Okayama was our 6th hotel on this journey, and its location honestly couldn’t have been better. Being directly connected to Okayama Station made everything very convenient — from getting around to grabbing daily necessities. There were even some supermarkets inside the station, which were super handy.
The lobby was on the 5th floor and already set the mood, with an amazing view overlooking the station and the city.
Our room was simple and comfortable, featuring a small double bed, a desk by the window, a chair, an air purifier, and a fairly new TV with YouTube and Netflix access — perfect for relaxing after a long day.
Space was a little tight when we opened our luggage, but it wasn’t a big issue. Even though the bathroom wasn’t very spacious, it still provided enough room to sit comfortably on the toilet, which we appreciated.
The real highlight was the view — an unblocked cityscape right from the room that made both mornings and nights extra special.
Convenient, comfortable, and memorable — Via Inn Okayama was a great stay right in the heart of the city.
GGuest UserI stayed at this cabin hotel for two nights to visit Naoshima Island and it was a truly great experience. If you are looking for a unique and high-quality stay, I highly recommend it.
The Highlights:
• Service & Food: The staff is incredibly friendly and welcoming. A huge standout was the breakfast, it was exceptionally fresh and delicious!
• The Cabin: For a ”cabin” style accommodation, the space felt surprisingly roomy. The bed was very comfortable, and I slept quite well.
Addressing the ”Security” Concern:
Before booking, I was a bit hesitant because of previous reviews mentioning that the cabins do not lock. However, after staying there, I didn't find this to be an issue at all. I never felt unsafe and it didn't take away from the experience.
Good to Know:
The only thing to be aware of is that since it is a shared sleeping hall, you can hear some noise from other guests. However, in my experience, it was still a very pleasant and calm environment.
I honestly have nothing negative to say, it’s a perfect spot for travelers heading to the art islands!
GGuest UserThis was my first time in Okayama, and I chose this hotel. They offer free breakfast and dinner. The breakfast is a buffet with both Western and Japanese options, so you can choose what you like. For dinner, there are two choices: a rotating daily set meal or a fixed curry rice dish.
The public bath is a bit small, but it's fine for about four or five people.
The hotel is about an eight-minute walk from Okayama Station. There's a Don Quijote along the way, and plenty of restaurants and izakayas nearby, so there are lots of dining options. Convenience stores are also very close.
The room I stayed in this time was quite spacious, even with my luggage open, there was still plenty of room.
I would definitely choose to stay here again on my next visit to Okayama.
The only thing to be aware of is that there are about five or six steps right after you enter, which can be a bit challenging if you have heavy luggage. Otherwise, everything else was excellent.
KKaiara2597The location is nice. Although, I got a smaller room than I saw in the pictures, I couldn’t stand up straight because the roof was so low. Also, there was a short went to another room and I had to craft a curtain because the light from the other room shined straight on my face and you can’t sleep the other way around because there’s not enough room. Furthermore, even though I left my keys for the cleaners, they just left the clean towels and sheets outside my room and told me to do it and the key was left in my door. But the showers and toilets was nice and you have privacy which is nice.
GGuest UserThe hotel is nice and the room was clean (except for the long black hair left all over floor in the bathroom). The breakfast is just a sandwich box, there is no coffee (just instant coffee). I would expect better.
The staff is not accommodating and never seems to be in a good mood. I was also asked several times to pre-check online. After the third email reminder, I tried and the system didn’t let me complete it. But you can be sure that when I showed up at the reception that is the first thing they asked. Why don’t you have a QR code?
Also, they charge you for lockers. I have never been in an hotel where luggage storage wasn’t complementary.
The experience could be different if they improve a few things.
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