I like :
- provides free airport shuttle
- strategic location, between old town and downtown
- good price
- functional with kettle, microwave, hairdryer
- temperature in the room is warm enough but didn't make it feel too dry like an oven
- there's a Chinese restaurant in the hotel which is not bad
I don't like:
- wake-up call was executed at the wrong time (an hour earlier). On another day when I was sleeping, it rang me up at 7:30am when I hadn't made any wake-up call request
- staff so so
The hotel location is well, we like the view from our room window. We can see the sunset from the room. The staff are politely, only hotel restaurant area may not fit enough table as we wanted to having dinner but the staff told us we had to book, and then ask us go to bar and lodge area to have our dinner, this was quite not happy experience.
Despite my inability to speak English, you patiently communicated with me using translation software!
It was a very clean and pleasant place, thank you very much!!
We booked the hotel at Chateau Nova one year ago in advance for Aurora tour in late September!! They sent an email to confirm the room reservation 2 days before the check in date. When we arrived Yellowknife Airport, we called the hotel for pickup. They came in 10-15 minutes.
Checkin is fast and they upgrade our 3 rooms to suites. The suite room numbers are 254, 255, and 257. The suite has a living room with a sofa bed, a bedroom, a bathroom, a kitchen and a laundry room with washer and dryer!! You can do your own laundry 😊👍
The kitchen is equipped with a full size refrigerator, oven, microwave, dishwasher, can opener, utensils, cookware, wine glass and mugs. Please bring your own wine opener.
The room temperature is fine. Our room has a small balcony with tree view. They provide a potable AC in the bedroom but we never use it.
They do daily housekeeping if you turn off the green light on the front door. They provide with plenty of towels, shower bar, shampoo, conditioner, lotion and makeup remover.
I did not try the food in their restaurant since we have a full size kitchen and a living room. We ordered food from DoorDash and the food is delivered to your hotel room doorstep!! It’s so convenient.
Overall the hotel is good and quiet. I found a stain on the bedsheet and they changed the sheet right away!! The sauna and steam room are always out of order. It’s part of hotel amenities but they never are available for guests. Gym is good.
I will go back again!! Book early.
I stayed there for 3 nights.
The room, kitchen and bathroom were clean and organized.
The host is very nice and friendly. She showed pictures of aurora and explained about the town.
Location is convenient.
When I come to Yellowknife again, I want to stay at this guest house.
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8.5/10
Very Good
KKen HuatThe hotel location is well, we like the view from our room window. We can see the sunset from the room. The staff are politely, only hotel restaurant area may not fit enough table as we wanted to having dinner but the staff told us we had to book, and then ask us go to bar and lodge area to have our dinner, this was quite not happy experience.
66025****An excellent hotel that far exceeded our expectations. The room was spacious and well-equipped, and the kitchen had a full set of utensils, even dishcloths and detergent. Towels and other amenities were also very clean. The airport shuttle service was great too; on the day we left, the hotel's car was requisitioned by the government, and they even gave us free taxi vouchers.
匿匿名顧客I like :
- provides free airport shuttle
- strategic location, between old town and downtown
- good price
- functional with kettle, microwave, hairdryer
- temperature in the room is warm enough but didn't make it feel too dry like an oven
- there's a Chinese restaurant in the hotel which is not bad
I don't like:
- wake-up call was executed at the wrong time (an hour earlier). On another day when I was sleeping, it rang me up at 7:30am when I hadn't made any wake-up call request
- staff so so
Oosakana2025Jenny, the owner, is incredibly friendly and kind. She greeted me with a warm smile and provided a wealth of information about Yellowknife. This guesthouse seems to be a familiar and well-known spot among taxi drivers and aurora tour operators alike. Museums, the visitor center, supermarkets, cafes, and restaurants are all within easy walking distance. I had the best trip to Yellowknife. Thank you so much, Jenny!
Sszdy5181The room was very comfortable, and the host was super nice! Not only did they recommend delicious food and coffee, but they also provided us with all sorts of cooking utensils and seasonings! Most importantly, the aurora guide they introduced us to was excellent! And on the very night we arrived, we actually saw the aurora right from the hostel! Aurora Hostel truly lives up to its name!
RraymondliveThis is a decent hotel option for an aurora viewing trip. The location is very close to the airport. If you arrive in Toronto late at night, a taxi can come directly to your hotel; with a tip, it will cost less than 20 Canadian dollars. There's a Tim Coffee and Starbucks nearby, as well as an Independent supermarket and Walmart, making it convenient. However, the hotel environment is just average, about the level of a Motel 168. The staff are very friendly. Breakfast is very basic, just bread and eggs. It's okay for a short trip of one or two nights.
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