Hoewel ik laat in de avond aankwam, werd ik hartelijk ontvangen en stond het personeel 24 uur per dag voor me klaar om alles voor me te regelen, zodat ik op elk gewenst moment van de nacht kon komen en gaan. Uiteraard kon ik mijn bagage na het uitchecken ook in bewaring geven, zodat ik zonder zorgen kon reizen en mijn bagage op tijd kon ophalen.
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
Alles was geweldig, het enige minpuntje was het ontbreken van airconditioning. De installatie was er wel, maar het werkte niet en het was erg warm. Ik weet niet of het airconditioningprobleem eenmalig was of dat het altijd zo is, want ik zou er de volgende keer wel twee keer over nadenken als ik er in de zomer heen ga.
Lo más reseñable es el mal olor entre tabaco de varios años y no sé si será humedad. Se impregna hasta en el pelo, es insoportable. Al entrar pensaba que mi habitación estaba ocupada por el olor pero no. Para el precio y decir que es un hotel 3 estrellas no me parece nada apropiado.
We travelled with a group of friends, we booked two double rooms and had a nice time , it has a great location with lots of places to eat and bars nearby also walking distance from the cathedral and the hotel is pretty clean and with comfy beds, I totally recommend it.
Un hotel a la entrada de Bielsa, muy fácil de ubicar, con un aparcamiento muy amplio.
La entrada y recepción genial puesto que te explican un poco que poder visitar y como moverte.
La habitacion es bastante cómoda y amplia, con lo básico para la estancia y de regalo un par de botellas de agua, dicho sea de paso la habitacion cuenta con una mini nevera q va genial.
El desayuno es bufet q nosotras lo incluimos y lo cierto es q bastante bien, si algo se agotaba lo repongan al momento.
Bastante variado tanto en salado como en dulce.
Muy contenta por la elección, sin duda repetiremos.
Todos fenomenal, al subir a la habitación teníamos dos camas individuales i lo comenté en recepción que había pedido una de matrimonio y rápidamente nos buscaron solución, con desayuno incluido que era buffet a la carta todo genial y pudimos comer todo lo que quisimos , volvería a repetir.
Nice room but no hot water in the morning. We came late to breakfast on Sunday so empty for eggs. Good location close to old town. Good service in reception.
Zeer goed
94 beoordelingen
8,6/10
Prijs vanaf
US$ 66
per nacht
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9.3/10
Great
CClementine TsengThe room is much larger than expected, the bed is very large and comfortable, the toilet is old but well equipped. The most surprising thing is the breakfast, so the items are very delicious. The location is also perfect and the price is very high.
DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Ookpc99There are McDonald's and local restaurants next to it, a dia supermarket is a five-minute walk away, and it takes about 19 minutes to walk to the Church of Our Lady. Parking is very convenient.
GGuest UserWhat an amazing find, we where very happy staying here.
Rooms are fantastic, just as shown in the pictures, clean tidy, spacious, large bathroom minibar in the room with reasonable priced items.
Check in was very easy and we left our bags as we where early, staff very helpful checking us in and offering directions of places to visit.
Hotel located close to town, stations and eateries, we had a great base for exploring Zaragoza.
Breakfast was good, plenty of items to choose from, good selection of food and coffee (via a coffee machine).
The hotel is superb itself, not dated, not in need of updates its just perfect.
We didnt use the in house restaurant as we ate out in plenty of the others in the area.
WWK3112Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
GGuest UserOur second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!.
The city itself is beautiful and the people are so nice. We hope to visit again in 2025.
GGuest UserEverything was fine. The only thing that dampened the experience was that there was no air conditioning. The system was there, but it didn't work, and it was very hot. I don't know if the air conditioning was damaged occasionally or if it's always like this, because I'd think about it next time if I go in the summer.
GGuest UserHow should I put it? It was another small surprise. The not expensive price gave me a very good experience. The parking service was very good. The hotel is located in the city center. In addition to being convenient, I have to mention its antique hotel design. From the lobby to the room, I felt full of European elegance. I really enjoyed the quiet atmosphere of the room looking out the window at the big trees and the neighborhood!
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