Bar and restaurant staff, house keeping and front of house were all very good and clealy working hard to look after customers.
On our first night the bed was both ridiculously soft and broken (215), no matter we were moved first thing in the morning without any issue - again, staff were brilliant.
Second room (214), second night the 3am fire alarm was presumably set off by accident, no issue we got back to sleep. Sadly the bathroom had almost no cold water, no shower, broken fan, two lights out and no way to hold the window open.
Vertalen