Hotels in Washoe County

"This is my third time staying here. I have been in the North Wing, West Wing and the Peppermill Tower. Staff are always helpful and I'm really a guest there for the Spa Toscana, which is first rate. I have never spent time on the gambling******. I recently ate at Romanza and was quite impressed with the level of service and quality of food. If you can find a good deal on the web to stay here, grab it. Even if its in the West or North Wings, which are bit far from the amenities, but more reasonably priced. The outdoor pools are also really excellent."

"It’s the basic, bed, bathroom and tv. What’s confusing is the hotel registration, which is on the casino building. Other than that it was decent."

"The place was kind of loud.  Also, the Trip.com app *clearly* stated that there would be no additional fees upon arrival. BS. There’s a $45 resort fee and you’re stuck paying it. I raised hell and got the $45 refunded by Trip.com"

"The hotel was good and decent for the stay we had, the room wasn’t the best, and the view was definitely not worth the price since we had air conditioner unit views and white globe with no lights to it too (yawn 🥱 a missed opportunity). If you’re into gambling, or not so much, this is an okay place to stay. We aren’t gamblers but we still managed to find some fun. The cool thing about the hotel is that there are three casinos connected to each other with Silverland being in the middle. We spent more time at Circus Circus playing the games there and earning tickets to win simple prizes. There is much for entertainment there in the forms of gambling, night clubs, and kid games. Food around is pretty reasonable where you don’t have to leave the complex, which is great! However more than two days here might be a bit too much and possibly boring after that if you’re not a gambler. Luckily we were only passing through and less than a 40 hour stay here for us was perfectly fine!"

"We had a good stay there. Breakfast is simple and nice with lots of snacks and drinks. Quiet place and room was clean"

"It's amazing what you've done with the old hotel!!!!!! It is IMMACULATE and QUIET! The foods are FANTASTIC!!!!! You have fuly changed all the areas! It's like a new building!!!!! BUT! ROOM INFO! My room did NOT have a central ceiling light fixture with a fan. It did NOT have an ALARM CLOCK. It did NOT have a microwave. MY SHOWER: (1) door was on rollers, the other was FIXED. BUT. The plumbing stuff to turn on the water AND the shower were behind the fixed glass window, SO you have to get INTO the shower and go to the fixtures and turn it on then turn the shower on WHILE you were standing UNDER it! Whenever you turn on a shower, the old water still in it is usually chilly and THEN it warms up. DIDN'T LIKE IT AT ALL!!!!!! OTHER than that, everything else was excellent!!!!! THanks! JP"

"Booked online a room for one night.  We stayed at the 20th gl of the Sky Tower.  The room was bigger than most other chain hotels.  The check-in & car parking were at different buildings.  Due to the surrounding one-way streets setup, it took us a while to figure out. The room cost was separated into two portions, one paid to the booking agency (Trip.com) at reservation & the other to the Circus Circus at check-in.  At checkout, the hotel receipt showed an increase of $2.20 to the original cost when we booked online.  No reason was given to us for why.  So if you book the room similarly to what we did, do pay attention to the cost variation!"

"I have stayed here before, and it is convenient based on where my son lives. For food, I suggest Rosie’s in the ****** or across the street to Chuy’s Mexican and Great Basin Brewery. The pool and gym are nice with views. I stayed on the side of the train yard this time, which was pretty cool (not disruptive). Hanging out in the lobby is fine if not ********. Seems many regulars go here. So many summer events on the schedule nearby. Attended the Dragon Lights near UNR (really pretty park), and explored the Wild Waterpark. Uber was easy, but convenirnce stores require a ride. Very scenic drive to Virginia City. Thx for upgrade."

"The air conditioning was broken and while I understand this could not be helped the resolution was 2 drink vouchers. No information was provided when I walked past the front desk, I had to call down to the desk because the room was so warm and no update was shared with guests that it would not be fixed that day so guests could plan accordingly. I love Hiltons and will always stay at a Hilton when I can, but I will not stay at this location in the future. Communication was poor and after a long business trip and a VERY hot day I just needed to sleep which I could not do because it was so warm."

"Arrived at the Lobby around 3pm on Christmas Eve and waited 40 mins to check in. Only 2 check in counters were open. Bad service, shame!!!"