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Ontdek onze populairste hotels in de buurt van Ujazdów Castle

5 star

Hotel Warszawa
4.5/568 Beoordelingen

Hotel Warszawa

Centrum Warsaw|2.17km van Ujazdów Castle
The hotel is luxurious, has a boutique feel and everything about the design and decor is 5 star+. However, our weekend family stay got off to a bad start when the reception didn’t have our reservation. There was no apology and almost an attitude by the unfriendly and arrogant young lady at reception of it being my fault. At breakfast the next day, the restaurant and the quality of the food was excellent but the staff were untrained, unfriendly and on occasion could not communicate in Polish or English. Food was removed from our table when we were half way through, nobody explained the concept, ie no buffet, which was great and what could have been a wonderful experience, was let down by the staff. They saved the best for last at checkout. I was asked if I had anything from the minibar. I replied to say that I had not but reminded the lady that we had drinks at the bar that should be added to our bill. I was then shocked to be told that I would now have to wait to checkout whilst a member of staff checked the minibar in my room. I felt like a criminal at a 1 star hotel in a mass tourist resort. Again, not what you expect from a 5 star boutique hotel paying USD 300 a night and having reminded them of my bar bill. One, more senior member of staff ultimately realized my frustration and took over the checkout process, although by this point, the damage was done. Really disappointing to see this beautiful and luxurious hotel ruined by staff with no training but most of all with such an arrogant attitude that it made the whole experience feel very uncomfortable. The doormen were however extremely polite and helpful. Not enjoying writing such a negative review, I truly hope managements take action as we have been staying and eating at hotels in the Likus chain for years and have always had an enjoyable experience until hotel Warszawa.

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Business travel

Holiday Inn Warsaw City Centre
4.6/546 Beoordelingen

Holiday Inn Warsaw City Centre

Centrum Warsaw|2.69km van Ujazdów Castle
This is a nice hotel, good accommodation, great location within 5/10 walk mins of three railway stations and closer to tram and underground BUT……. It has real issues with staff errors and then quoting polish law giving them 14 days to fix issues / complaints doesn’t exactly give a good view of customer focus or indeed reward of loyalty to IHG’s brand or this hotel where I have stayed a few times before. Due to a queue at reception I just left the card and did express checkout, however 10 minutes after I left the hotel took a payment for DOUBLE the correct room rate. An hour after that they then took another payment for the correct amount but did not cancel the original payment - clearly someone’s made an error and charged me someone else’s room and then thought putting it through again would fix it. Wrote to hotel and got a snotty email back in a tone that did not accept they had made an error. This email didn’t apologise either but it did quote under polish law we have 14 days to fix this which is pretty bad. There was also no appreciation that taking multiple payments in error could give some people financial difficulty as they cannot then access the funds taken in error I am now having to get my bank to complete chargeback as I am not waiting 14 days for them to reverse a payment taken in error This isn’t the first staff related issue I’ve had at this hotel so I won’t be back as there are plenty of other IHG hotels nearby that can operate without errors or sending snotty emails to Diamond Elite IHG members - on a previous visit they put me in a room right above on site construction work which was nice of them! If your going to risk staying here I’d advise paying upfront and not using express checkout

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Breakfast

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Ontdek gastenbeoordelingen van hotels in Warsaw

Op zoek naar hotels in de buurt van Ujazdów Castle? Vergelijk kamerprijzen en beoordelingen om uw ideale verblijf te vinden.
Hotel Mercure Warszawa Grand
4.4/5110 Beoordelingen
Centrum
We stayed with family only for 1 one night prior to flight. Hotel is conveniently located in the center of Warsaw, 5-7 minutes work to famous landmark - Pałac Kultury i Nauki, also more or less same distance to main railway station and few big shopping centers. Old town is also easy 15-20 min by foot. Check-in was fact and efficient, as Platinum members we were upgraded to Suite - it was located on higher floor with nice view of Warsaw, did have spacious bedroom and big living room, 2 WCs and 1 full bathroom. Room also did have complimentary coffee/tea making facilities. Bed is just standard nothing really spectacular, pillows were quite average (they do not have natural down/feather pillows). As our flight was in the early morning we didn't try their breakfast, so can't comment, however we did have dinner in hotel's restaurant and it was very delicious. Hotel staff was friendly and helpful, all public areas and also rooms were refurbished not so long time ago so look modern and nice. Overall very good hotel for short stay with excellent value for money ratio
Sheraton Grand Warsaw
4.4/549 Beoordelingen
Centrum
We stayed in the Presidential Suite for a few days as a family and we absolutely adored the room. The bedrooms were very comfortable and well appointed, the living area was great for the kids to play in and there was plenty of space for relaxing and working, if needed. The hotel kept us well stocked in water and coffee too. We really enjoyed the hotel’s Asian restaurant. But we were less impressed by the breakfast restaurant. There were lots of staff on hand, but huddled together in a corner and on all but one day no one came by our table to ask if we wanted anything warm to drink.
Hotel Mdm City Centre
4.5/5103 Beoordelingen
Centrum
Of the three hotels I stayed at during my 9 day stay in Poland, this was the best by far. The room was sizable with daily cleaning service and water. It even had a mini fridge to cool items. Spacious with decent furniture for relaxing, the air conditioning worked along with all basic facilities, including hot water for showering and shaving. The breakfast is outstanding with a wide range of choices, all well prepared. And even the coffee is decent. Service is very good. They give excellent advice for tourists. The only downside to the hotel I found was that they offer no laundry service. But this is a great hotel at a reasonable rate.
P&O Apartments Plac Zbawiciela
3.5/52 Beoordelingen
Centrum
The apartment was very clean and comfortable.
Ibis Styles Warszawa Centrum
4.5/549 Beoordelingen
Centrum
It was the 4th time for us in Warsaw. First 3 times we stayed in Ibis Budget Centrum, but this time we decided to upgrade to Ibis Styles, which is in front of Ibis Budget Centrum. We didn't look for other hotels, because we always liked the location - it was quiet, but at the same time very convenient - you can reach everything by public transport, city center by bus ir abuot 10 minutes (or about 25 minutes by foot). I asked the room to be remote and on the last floor, since I prefer quietness and we got the room on the last floor, which had wall with the closet, so as remote as you can get. The room was super clean and it was perfectly cleaned every single day. Bed was very comfortable. Room had small kettle, bottle of water and 2 packs of tea (and sugar) left every day. I liked the details as well (like you can adjust intensivity of the light from bed lamp). It was very modern as well (for example, you can fill your bottle with water in the lobby, it has automatic water filling machine). Breakfast was very rich, you could choose from variety of food. You usually know what you will get from Ibis, but this time it exceeded my expectations. I recommend this hotel and it doesn't matter what is the purpose of your travel.
Ibis Budget Warszawa Centrum
4.1/558 Beoordelingen
Centrum
It is only a 5-minute drive from Lazienki Palace. The hotel has a parking lot. The single charge is slightly expensive and the parking space is very tight. After we paid, we couldn't find a seat and parked on the street outside the hotel. The facilities in the house are basically those of a convenient hotel, and diligent cleaning is an advantage.

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