Zero communication. Exceptionally rude staff and the Manager was worst than the desk staff. (if you are able to actually speak to him) Laundry machines broken, no change at the front desk. The parking lot is tiny and a cluster. Pool area was ok but the hot tub looked like it had not been cleaned in weeks. Property was old and needs extensive updating. Room was dirty. Stained carpets, hair in the tub and sink. Sheets were stained. Black mold in the window sills. After speaking to the desk staff and Manager about it all, we were told " then your obviously not welcomed back and should leave the property as soon as possible". Had such a horrible time here, I will post my review everywhere I can. The area is great and we will be back to Vail but do not be fooled by the affordability and online photos of this property. Staff alone is worth looking elsewhere. I can not stress enough to not stay here. Hoping to stop another family from a horrible experience.
Vertalen