Hotels in Upland

From the beginning of the stay to the end, we were in complete dissatisfaction with the way we were treated. We were encouraged by the great reviews on Google and on hotels.com of this location, but unfortunately do not believe what everyone says. Don’t be fooled! After we checked into our hotel we went to get food. After we got food and returned back to our hotel, we noticed that there were blood stains on our bed sheets and comforter, upon looking closely. We were obviously disgusted by this and did not want to use the bedding if it had blood in it, so we called the front desk at that time. The lady at the front desk said that she is very sorry and that she cannot have a maid replace the sheets because there were no maids at that time.Then I asked for a new set of sheets and bedding so that I could replace it myself. The lady said that she will send over the bed sheets as soon as possible. A guy who looks like a new hire by the name of “Colby, Colvy, or Toby” (one of those names, the hotel staff declined to confirm which one), arrived at our hotel room in about 10 or 15 minutes. With an attitude from when we opened our door to greet him, he gave us just the bare set of inner sheets. Upon receiving the sheets, I asked, “Could we get a comforter?”. He responded back saying, “you didn't ask for a comforter, I am giving you bed sheets.” I said back to him, “we need a comforter because the bloody bed sheets touched the comforter hence we would need all new bedding.” With extreme disrespect and rudeness, he said he will go get it. When he returned with the comforter in hand I had the old sheets that had blood on it, all wrapped up. Then he gives me the comforter. I asked him “what do you want me to do with the bloody bed sheets”, and he said “I don't know what you want me to do with it. It's not my job. You know, I am doing you a favor by bringing you these things right now, this isn't even my job, I work at the front desk.” Obviously I was very upset at this and I found this to be extremely unprofessional as the hotel had blood on the sheets, and they should do anything to fix it and to make sure that we are happy. Obviously in this case this employee did not care. When I replied back saying “that this is a problem that needs to be fixed and whoever's working at the hotel needs to be able to help me and not be rude to me, I was replied back with a statement that I would be kicked out for being too disrespectful. Along with this, this individual decided to curse at me and once he started cursing at me, with fear of safety because my girlfriend was also in the bedroom I closed the door and locked it. Despite me closing the door and locking it, this man continued to curse me out and it seems like he almost wanted to fight me saying “F*ck this and f*ck that, come on man, it's like that?!” Then I give a call to the front desk and the same lady answers again, I explain the whole situation and she apologizes. She confirms to me that compensation will be gi

Hotel environment is good, you can bring children, breakfast milk bread.

The hotel is very quiet. There are hamburgers nearby, and there is also a target supermarket that can be reached by walking for more than ten minutes. More food to eat in a few minutes drive, park options The cleaning aunt is very old, and the water in the pool is always cold, so warm water is recommended. The twin rooms are not particularly large and are quite satisfactory. The breakfast was very rich and the waiters would fill up immediately. Self-service laundry, good

My wife and I stayed here for a quick overnight. I try to stay at Marriott properties whenever possible and stay loyal to the brand, but I just don't get this place. The hallways are dark grey and give the claustrophobic appearance of walking through submarine.The bathroom tiles look dirty (yuck).The place just doesn't feel inviting or comforting, unlike most other Marriott's I have stayed at.The most annoying thing about the stay was a lack of attention to detail or just a lack of caring on the managements part. Best example: I woke pearly, and headed down to the lobby to find coffee.In the lobby I find two unlabeled coffee urns (which is which?). I ask the front desk which is which and they don't know. I choose one, fill up my paper cups and ask where the cream or milk is, because it is not in the fridge below the coffee urns ( see photo). I am told there is none, but the front desk is able to locate 2 mini creamers after some rooting around.I make the coffee's and look for lids, and there are none.I ask the front desk for lids and after rooting around, they find 2 that are the wrong size. They say sorry, that's all we got. Off I go to the room with my mystery coffee. This isn't a world-stopping problem, but it is an example of people that just don't pay attention to details, or just plain don't care. It's the little things and special details that make a stay memorable and enjoyable, and this property does not deliver.

I had a great time. I had just stood there 1 day and it was so clean, smelled clean, no problems at all. I'll be staying here while I'm in the area from now on

I came here on a trip for my company and I couldn't be anymore happy with the experience. Rooms are super clean and nice. It makes you feel at home. The service is excellent. The host andrea was very helpful and super sweet. The complimentary breakfast is nice and is different every day. 10 out of 10 will be coming back to stay.

Very nice hotel. It is without a doubt the best hotel that is around here. I love their deluxe rooms with the courtyard style patio. Very nice! Thier restraunt is also very nice!

We booked a King Suite, Corner room in mid-August in order to attend an event at the Convention Center. We had mixed feelings about this hotel (this applies to this stay only as previous stays have been wonderful), so, I'll break it out between the good and the bad. The Good: - The room was spacious - The King corner suite was quiet. Unlike other hotels in the area, we were unable to hear other guests moving around or talking. Nor were we able to hear any noise from the hallways (unlike the Holiday Inn or the Azure). - It had two vanities (key when I travel with my daughter) - The room contained two refrigerators (great for storing waters and snacks) - A nice desk and small dining table were provided in the room; so, places to sit were plentiful. - There were two closets which was great (particularly when traveling with my daughter) - The bathroom had a LARGE spa tub and a walk-in shower. Both were very much appreciated as with my bad knee, I cannot easily use a shower/tub combo. - The hotel provided little shampoos, conditioners, lotions, etc. which were very nice. - The staff was very friendly - we interacted with the front desk, the lobby bar, the breakfast restaurant and the lobby Starbucks. Everyone was professional and friendly. - The food and drinks were very good (we ate at the lobby bar and the breakfast restaurant off of the lobby). - The restrooms off of the lobby were immaculate. The Bad: - The room's cleanliness left a bit to be desired and maid service was not provided during our stay (we checked in on a Thursday and didn't leave until Sunday). There were stains and drips on the wall paper and the carpeting felt sort of grimy. However, the bedding appeared very clean. - We were only provided with a 1/2 roll of toilet paper for our stay (two women). We actually had to call the front desk to be brought toilet paper. - The television had issues and kept reverting to the guest screen. - The bathtub's stopper would not stay in place. - The decor in the room was extremely outdated and the carpeting could only be described as YEECH! - The hotel entrances closest to our room were not disabled friendly (I have a bad knee / ankle and stairs can be an issue). To find an entrance that did not include a flight of stairs (not kidding), we had to park a considerable distance from our room. This was extremely disappointing in this day and age especially when I booked a room with a walk-in shower. - There was no ability to look at the charges from the room; nor was there an in-room checkout procedure. One needs to actually go down to the lobby, stand in line and wait. Technology is obviously not a priority at this hotel. - This is minor, but it would've been nice if there were electric charging stations for vehicles; particularly when they charge $15 per car per night. - There was only 1 tiny waste basket in the bathroom (none in the kitchen or bedroom area) and 1 tiny recycling basket (we do appreciate the recycling efforts) by

I was traveling for business. Having stayed at this Days Inn previously and discovered it to be the best Value with easy highway access and easy non highway travel (LA closes the highways randomly.) so always plan alternate routes.

It has been used very well for its spacious rooms and quiet environment. In particular, you can walk to the restaurant area, and the roads and scenic areas are very suitable for walking.