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Hotel Principe
3.9/543 Beoordelingen

Hotel Principe

Udine|1.68km from city center
The first contact with Mrs. Maria Svarc, head of the booking office of the Hotel Principe in Udine took place by mail on 12.01.2022, when I asked for a reservation of nine rooms for 21.04.2022. The affirmative reply arrived immediately. After the booking, the details of my credit card were sent to Ms Svarc. One week before the start of the trip, Ms Svarc informed me that my credit card was not valid and that I have either to give another credit card or transfer the money, because otherwise she will have to cancel our booking. Immediately a friend stepped in and his card details were sent. Ms Svarc refused this card as well and insisted on a bank transfer. The transfer was made on Good Friday but was obviously delayed by the bank internally due to the Easter holidays. On the 20th of April, while cycling in the middle of the Canal Valley, I received a call from Ms Svarc, that the money had not arrived and that she will therefore cancel the booking, as there are always crooks working with tricks. This prejudice shocked us very much! All of us in the group are serious people with university or business backgrounds, and none of us needs to take advantage on anything. Apart from that, all our credit cards worked the whole week in all other hotels without any problems. In the afternoon, we sent to Ms Svarc the details of a third credit card, which she again did not accept. I asked the hotel owner in Gemona to call her and confirm that the cycling group existed, that there were no problems with the payment and that we wanted to claim the rooms at the Hotel Principe the next day. Still on 21.04. in the morning a friend from Udine had to make a telephone call to Mrs. Svarc to confirm our seriousness. It may be that such a strict way of dealing with customers is desired by the hotel management, but this way of dealing with us by Ms Svarc is utterly unacceptable for us. We recommend a retraining for Ms Maria Svarc, otherwise we will never book in this hotel again. Wolfgang Scholz, the organiser

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Breakfast

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Hotels in de buurt van beroemde attracties in Udine

Bekijk deze hotels in de buurt van populaire bezienswaardigheden in Udine

Udine Castle

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Loggia of San Giovanni

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Lanterna di Diogene

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Museo del Duomo di Udine

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Ontdek gastenbeoordelingen van hotels in Udine

Op zoek naar hotels in Udine? Laat u inspireren door beoordelingen van echte reizigers.
Hotel Friuli
4.2/559 Beoordelingen
I think the management deliberately choose 3 over 4 stars hotel. With small ”improvements” it could easily be a 4 star. Hotel is located a couple of minute walking distance from center of the city and parking is free and vast. Nevertheless l would like to mention two things. First the check-in. The only info we got at the check-in was ”the room in on third floor”. And thats it. Never experienced something like this in all my life. Ever. The second is breakfast. The staff is quite friendly and options to choose from at the buffett table are ok. But.. The staff is making so much noise Inside the kitchen talking and joking that you have issues hearing your own thoughts. Quite unconfortable and something to address to.
Best Western Hotel Continental
4.1/553 Beoordelingen
The room was clean and quiet this time with a terrace, a large, comfortable, and a variety of dressing towels available. Clean bathroom, comfortable shower with a variant of a cascade sofa. I have dined with satisfaction for two nights in the ground floor restaurant. With friendly and quick service. Sweet and salad breakfast,very varied,good and abundant.
Oriana Homèl Udine
4.7/524 Beoordelingen
Arrived at the store at 9 pm, but no one received it. It is said that the hotel actually has 4 rooms, and the door with a code lock is more like a homestay. I found a small assistant from Trip.com. After contacting, I said that the front desk was off work at 8:30, but I didn't inform in advance and didn't leave any notice. Wait until 9:30 to be called to inform the unlock password to enter the room. Good location and complete facilities. The room is spacious. The service is really bad. Ctrip's little assistant is good, contact at 3 o'clock in the night of Beijing time until the problem is solved.
Art Hotel Udine
4/519 Beoordelingen
We arrived in 35 in Udine, including 7 children and 4 adolescents for a wedding and we literally invaded the hotel ..... efficient and effective staff and especially very patient... we were really good... The structure is nice but some design details could create some disturbances (like the glass bath door, if you light and somebody sleeps lights almost the room) But the important thing is that the stay was very pleasant We'll be back .........and it's not a threat 😜
Hotel Principe
3.9/543 Beoordelingen
The first contact with Mrs. Maria Svarc, head of the booking office of the Hotel Principe in Udine took place by mail on 12.01.2022, when I asked for a reservation of nine rooms for 21.04.2022. The affirmative reply arrived immediately. After the booking, the details of my credit card were sent to Ms Svarc. One week before the start of the trip, Ms Svarc informed me that my credit card was not valid and that I have either to give another credit card or transfer the money, because otherwise she will have to cancel our booking. Immediately a friend stepped in and his card details were sent. Ms Svarc refused this card as well and insisted on a bank transfer. The transfer was made on Good Friday but was obviously delayed by the bank internally due to the Easter holidays. On the 20th of April, while cycling in the middle of the Canal Valley, I received a call from Ms Svarc, that the money had not arrived and that she will therefore cancel the booking, as there are always crooks working with tricks. This prejudice shocked us very much! All of us in the group are serious people with university or business backgrounds, and none of us needs to take advantage on anything. Apart from that, all our credit cards worked the whole week in all other hotels without any problems. In the afternoon, we sent to Ms Svarc the details of a third credit card, which she again did not accept. I asked the hotel owner in Gemona to call her and confirm that the cycling group existed, that there were no problems with the payment and that we wanted to claim the rooms at the Hotel Principe the next day. Still on 21.04. in the morning a friend from Udine had to make a telephone call to Mrs. Svarc to confirm our seriousness. It may be that such a strict way of dealing with customers is desired by the hotel management, but this way of dealing with us by Ms Svarc is utterly unacceptable for us. We recommend a retraining for Ms Maria Svarc, otherwise we will never book in this hotel again. Wolfgang Scholz, the organiser
Hotel Clocchiatti Next
4.2/518 Beoordelingen
I stayed with my husband a night in this beautiful structure, carefully treated in every detail and especially managed with great professionalism and attention. The hotel is very comfortable and comfortable and is very comfortable. The second floor room, without elevator (strictly pointed at the time of booking) is not a limit but a value added in a structure that maintains its structural characteristics (except the pool that The hotel is a place to return for the comfortable location in the city centre and for the experience of relaxation and friendly welcome!

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Lokale reisinformatie

Hoogste prijs€ 366
Laagste prijs€ 50
Aantal beoordelingen598
Aantal hotels354
Gemiddelde prijs (op weekdagen)€ 127
Gemiddelde prijs (in het weekend)€ 134