Hot spring-hotels in Taichung

The hotel is right next to Taichung train station and Tarako mall which both have food court with many food options. There are buses around the station can take you anywhere around Taichung including Sun Moon lake. The buffet breakfast was good with mainly Chinese/********* food options. We stayed in a family room which was just big enough and had space to be able to open our suitcases. The staff were very polite.

I was allocated upper bunk beside Aircon. The air ventilation in the bunk is poor. It is stuffy and hot because accommodate many people inside the dorm. It was difficult to climb to upper bunk. There was smell inside toilet. One of the hair blower is not working.

Good Location to Bus station and to Night Market. Its also next to a major bus transport if you wish to travel to outskirt of the city in taichung. The hotel is also located in an outlet mall. The Breakfast spread is good daily.

Would like to highlight an issue we encountered with regards to our deposit and certain charges that were made to us but which we had not incurred. When we were checking out, we asked to have a look at our statement of charges as we understood that any additional charges would be offset by the deposit placed with the hotel. We had dinner at ”The Prime -Grill and Lounge” on one of the nights and just wanted to check if the charges were right. The statement showed 3 separate bills that were not incurred by us and were all purchases of alcohol, which we found strange. When we brought this up with the front desk, the staff did not seem surprised at all with the error or sought to verify the same anywhere nor were we given any apology for the mistake. It was as though she already knew that those 3 charges were unanauthorised transactions and said that the hotel would rectify the issue with the bank in respect of our deposit. The front desk was also very adamant to not let us speak to her manager about the issue. We just wanted to highlight the above because we would usually just trust the hotel to refund the right amount of deposit without checking, especially when using credit card to pay the same. But it may be worth checking when it comes to this hotel as based on the reaction which we got from the front desk, it seems that such mistakes whether intentional or not have happened before. We also hope that the hotel would do some sort of investigation into how issues like this could happen.

The service staff are warm and courteous. The room is spacious and comfortable with a street view. There is a bathtub (quite big and deep) where you can take a bath to relax your body and mind😄😁. Comes with a complimentary breakfast👍👍. There are many items to choose from, and you are very full. 2 highlights of breakfast~Beef soup & ice cream💥💯 ●●Will visit again~

The hotel was originally available for check-in at 4:00 pm. When I checked in at 4:50, the front desk told me that the hotel had not been cleaned yet and that I had to wait for 10-15 minutes. After complaining to the supervisor, he immediately assisted in upgrading to other suites and provided souvenirs as compensation. The hotel is a bit old, and the facilities and electrical appliances are a bit old. Breakfast is NTD 680 at your own expense, but the CP value is not as good as expected. The dishes are generally limited. However, thank you to the supervisor for his immediate assistance. Otherwise, this stay was a bit lacking.

The price is not bad with the location but the stuff was not really friendly it’s should have more service mind more than this anyway I might be understand if they are tired of work during ***** new year season and many customers but the mindset is also important All those things are fine

Location: near the train station which was super convenient for us. was a short 5min walk away. Family mart right beside the hotel is a bonus too! Room: spacious and clean. our room had a bathtub! downside - very limited powerpoints available. must to bring travel adapter. Laundry: the free laundry was super helpful for our trip, even tho it's self service. laundry room is on the basement, which isn't accessible from the main lift and require climbing stairs. able to purchase laundry powder for 30TWD from the counter, which was convenient. laundry room has 2 washers and 2 dryers, took us about 1.5h-2h to complete the washing and drying cycles together.

I will definitely come back to stay because of the location, many good food near by, friendly & helpful staff.