Hotels in Stockton Heath

1st the rooms ate very clean, the hotel is spotless. Some issues. The hotel states its dog friendly, this is true, but it's not clear on their website that not all rooms are dog friendly, so the superior room we had booked was downgraded, and a £20 fee added as a charge for the dog. If you are dog friendly then make sure you fully reflect this in the website. Evening meal in the restaurant, the staff were very friendly and efficient. It would appear that the full online menu is not available in the restaurant , a cut down version. Ok. We were advised that the Thai Green Curry was not available. Ok. We ordered, soon afterwards, we were advised that the beer battered onion rings was also off the menu. Hmm, so every is not freshly cooked, but pulled out of the freezer. Even an average chef could manage to produce a batter and cook onion rings, not difficult . Right, the room, is fine, but no ability to regulate the heat, reduced opening on the windows, didn't help. Right, breakfast. We arrived at 8:40, the restaurant was fairly empty. We were taken to a table. The staff appeared to be totality uninterested. We went to the buffet bar, no eggs, asked and were advised they were cooked to order. So we ordered two poached eggs and two fried eggs. No. They can't do fried eggs, only poached or scrambled. That confirms that nothing is actually cooked. No eggs, are they being serious? The scrambled arrived it appear to be swimming in some liquid, not pleasant. Right the cold buffet bar looked poor, the yoghurt was empty. No white bread to toast. The staff were not bothered to ask if we wanted our coffee topping up. At precisely 9:00 AM the staff kicked into action and cleared the hot food. I asked when did they stop serving, they answered 9:30, but they cleared everything away at 9:00. Paying customers who turned up after 9 looked dismayed at the empty hot buffet. The uninterested stsff had to go and get the food from the kitchen .I've stayed in a large number of hotels ranging from guest houses to 5 star, but have never seen such poor attitude at breakfast, a failure to fry an egg. Needs looking at..

Came here on a bus tour trip. Taken immediately by how modern our bedroom was and the facilities. Also very clean. Had dinner which was excellent. We had pate and mackerel to start, sea bream for mains with potatoes and veg and dessert of cheesecake. All excellent and very well served. As my title suggests, the best hotel yet on a bus tour. Well recommended.

The stay was on my way to Manchester airport. The heater in my first room was not working, but they moved me to another room All was OK with the 2nd room, until I went to use the shower. The head was not working, in as much as it was like using a tap. But overall a great place to stay. I would recommend it, despite the 2 minor issues.

I stayed here last year and gave it 5 stars We have dropped a star for two reasons If you want a hot drink from the bar you cannot put the charge on the room and have to pay separately at the machine this is very complicated and slow if you are tired and I required help from two helpful members of staff Also our room on the first floor was very noisy we could hear everything next door constantly However this is still an excellent example of the brand and all the staff are brilliant

We really enjoyed our visit today. We were only day pass guests tho ( because we are too cheap to get memberships) anyway, the staff on reception at the gym were so helpful and gave us a lock and a towel each, the price was £2 a towel ... 2 quid ! This country is in a crisis right now and like Adele says ' Go easy on me baby ' I handed over my card like Whoopi Goldberg handing the cheque to that nun in Ghost ...unfortunately the sauna was out of use which miffed us off abit but we didn't let that spoil things. The facilities were great .. steam room , swimming pool which was heated ! I had thoughts of a reenactment from the ending of Titanic but no ... oh and a jacuzzi ! After some time of day-dreaming and pretending that this place was my own, and it was part of my new house that I'd just purchased after winning big on the lotto, we got out and headed to the changies. Love that I could dry my hair and get my full geisha on instead of looking like a drowned rat that had been pulled from some kind of wreckage . After our time in the pool , we went for dinner ( we say dinner not lunch , we are Northern) ... we strutted into the bar and grill like we owned the gaff . We were greeted by the beautiful Wynne who was an absolute star. So happy, polite and adorable. It was at this point we needed to channel our inner Augustus Gloop and grip the menu. We got the Peri Peri burger stack each with fries and coleslaw and my guy in the kitchen did not disapoint . Wynne brought our food over and it was delicious,a tad overpriced I thought but it was lovely food. ( i just wont but my heating on for another week) I would've given a full 5 star rating but the sauna being out of order is the only reason why I'm not giving 5. Would come back again, course we would xxx

Coming to Warrington, this hotel is pretty good, with free parking. And the waiter's attitude is very good. There are also restaurants. There is also a separate cabin where you can cook. It was just that the outside room had insufficient heating and insufficient water. Everything else is perfectly fine.

An ok stay, although prepare for the pictures not to match reality. The outside of the building has seen better days, I wanted to get a broom and sweep up all the mess. The room was clean but very tired and dated. The bathroom had been modernised and was spotless.

Really lovely reception area, staff were great during book in, very helpful and friendly. Room was clean, spacious and warm. Just what we wanted for our one night stay. Didn't visit the bar or restaurant as was with my 12 year old Son but the menu looked excellent and the bar area looked pleasant. Plenty of nice flat car parking spaces. Would definitely visit again!

Centrally located within walking distance to the town centre, shopping centres, cinema’s, fast food outlets and free hotel parking located in the hotel grounds. The room was large, spacious and very clean. Well appointed with sound proofed windows and good block out curtains. The sleep quality was great as the room was so dark with the curtains shut and the room was so quiet. Super comfortable bed with lovely linens and nice pillows in a climate controlled room - bliss. The air conditioning worked really well, especially during UK’s heat wave. The room was equipped with everything that you could possibly need for a comfortable stay. Bathroom was very clean, good water pressure and thumbs up for environmentally bottled toiletries, which were very fragrant & lovely to use. Bathroom was well lit and had a decent hair dryer. Swimming pool & gym facilities were available, however you had to book a time-slot of when you wanted to use these facilities – which wasn’t an issue, you just had to be a little bit organised. Breakfast in the restaurant was fresh & plentiful, waitstaff were very polite and friendly. Bar was small and intimate with excellent bar service and a nice range of beverages to choose from. All the staff were fabulous and very accommodating. Faultless stay and we can’t wait to return.

I loved this hotel, the location, the room, the food and all but one of the staff and this is why I rated it a 3. We arrived at the hotel early and knew we couldn’t take the room over until 3pm, so we were told we could use the bar, we sat with wine in the beautiful gardens and the exploring began, to our surprise we found a trim trail track had a go and realised how old we are, pretty quickly. How was an amazing member of staff very knowledgable and helpful, like I said the food was good. Now I hope the manager reads this and takes some action, at around 5pm my other half was chilling after a shower and I was stood making a drink, when we booked in at 3pm everything was done on line, if there was an issue, check the computer or ring the room, anyway at around 5pm I heard a bleep and an unknown male walked into my room, when I challenged him he said he was the late turn receptionist and he came to check if the room had been taken over. I was angry this should never happen what if my other half was alone in the shower or valuables were left out and we were not in the room, I was determined this wouldn’t spoil my break, I rang reception to check and complain, the same male answered the phone and confirmed it was him then hung up on me. Undeterred we did enjoy our evening and the next days breakfast but made a complaint with the female receptionist in the morning. If this incident hadn’t of happened which is a security issue I would have awarded 4.5 stars.