5-Starhotels in Solidaridad

Standout was the unique rooms which are extremely private, spacious and beautifully designed along the lagoon. Personally I didn’t quite understand the ‘Butler’ concept and found some of the comms style a bit frustrating. The other standout was the ‘Day of the dead’ celebrations. The property was decorated beautifully and very well organised. The opportunity to also participate was great as we felt emerged in the festivities. It would have been nice if the dinner package also included the face painting. More broadly the property is set within mayakoba so you can explore the grounds including the other hotels and it was fun to explore on the bikes. The only other thing to be aware off is also this is the more premium / exclusive hotel in mayakoba it’s still geared towards families or at least there where quite a few kids around. Finally don’t have high expectations of the beach it’s tiny and there isn’t much space. If you want high end luxury visit Maroma.

It was my third trip with my gf to this hotel and we loved it every single time. The food is amazing and the staff is incredibly kind, and the cocktails are diversified and delicious The only suggestion I could make to make the experience even better would be a nice espresso/coffee machine experience. Generally speaking, when they make a latte/capuccino or any other type of speciality coffee the foam Is not totally adequate and the milk used is a bit too sweet for Some reason. But this is just my personal preference! :) I would recommend this hotel to everybody that want to enjoy a quiet/romantic time with his/her partner

The food, experiences, and views were incredible, though the service was just okay. Be sure to book experiences well in advance—we missed out on the cenotes dinner despite reserving a month ahead. This dinner was our main reason for choosing the hotel, yet staff informed us it wasn't available. To make matters worse, another experience was canceled without notification, causing us to wake up unnecessarily early and ruining our day.

Безумно красивый отель. Номера восхитительные. Сервис , пляж все идеально

11月14日早上離開瑪雅裏維埃拉酒店，在這個酒店入住離開時，我發現我的錢夾中少了300左右的美元。事情是這樣的：我入住時是打車到酒店的，我用現金美元付款車費，所以我記得我的錢夾中還有幾百美元，而酒店是全包的，所以入住期間我沒有任何現金消費。早上我離開酒店去機場時因為要打車，我想提前準備好美元現金，當我打開錢包時我發現衹有三十美元了。在入住酒店期間，我的錢夾放在我的包裏，我的包放在酒店房間桌子上。這期間衹有是酒店打掃房間的服務人員可以進入我的房間拿走我錢夾中的美元。因為早上我要趕飛機，我跟酒店人員反映後，沒來得及報警。到墨西哥旅行還是要注意財物、人身安全。

Service is definitely not 5 star hotel. A hotel worker accidentally took my t shirt and instead of just brining it back started arguing. Food is expensive and not that great. My advice is just use room service for breakfast, it will be cheaper and more options compare to their buffet menu.

Booked an ocean-view king room for a higher price. Got a rather humiliating view of some fenced balcony that doesn’t even belong to the room with what appears to be an empty roof. Could barely see any piece of ocean. I have repeatedly asked if this was indeed an ocean view room and was told that it is indeed. Very disappointing to pay extra for that. I would have preferred any other view but this really. The food and service is excellent and the property is well maintained, but overall the room view made us feel tricked and ruined the experience.

The hotel, the best but to pricy, so gritty expecting 6000 pesos for a less than 50 dollars game. Also not making up to the agreement, between Trip and Nickelodeon together. Last time I use both

Pros - the staff is all wonderful. The resort has been recently renovated so it’s in relatively good condition.  Cons - the food isn’t great… I would call it mediocre verging on poor. The a la carte restaurants weren’t great either and I would call the booking system/insane red tape process to visit the a la carte restaurants off putting, verging on insane.  I probably won’t be back for the above stated reasons, but I must reiterate that all of the service staff were truly lovely and no question the highlight of the trip.

Een heel mooi hotel met veel zwembaden en grotten, maar helaas wat onoverzichtelijk en zonder directe toegang tot het strand. Het is zeer geschikt voor gezinnen, vooral gezien de toegang tot de omliggende parken.