4-Starhotels in Phnom Penh

Ik boekte van tevoren een kamer met terras voor twee nachten per dag. Toen ik naar de receptie van het hotel ging, werd ik heel vriendelijk begroet door de ober en werd ik persoonlijk naar de kamer gebracht. Hij vroeg of ik tevreden was met de kamer. Ik zei ja! Nadat hij was vertrokken, besefte ik dat dit maar een gewone tweepersoonskamer was. Ik ging naar de receptie om te vragen wat er aan de hand was. Hij zei dat dit kwam omdat er tijdens de vakantie veel gasten waren. Ik vroeg: Dus ik heb het op reis geboekt en er waren te veel gasten. Is dat goed? Heb je de kamer die ik heb bevestigd aan andere gasten gegeven? De manager kwam naar buiten en zei niets anders dan zich te verontschuldigen. Ik moest zeggen dat je het prijsverschil wilt terugkrijgen. De manager zei dat je, om het prijsverschil terug te betalen, het ontbijt moet annuleren dat oorspronkelijk was inbegrepen. resultaat, het prijsverschil voor twee nachten werd terugbetaald met US 20, maar er werd geen ontbijt gegeven. Wat een schande voor dit hotel. Zeer teleurgesteld over de service!

Fairfield by Marriott Phnom Penh is one of the best and most reliable hotels in Cambodia’s capital city, known not only for its comfort and modern design but especially for its outstanding safety and security standards. Located in a prime area of Phnom Penh, the hotel offers guests a peaceful and convenient stay close to major landmarks, business districts, and shopping areas, while maintaining a strong focus on guest protection and peace of mind. From the moment you enter the hotel, you can feel the professionalism and care that define the Marriott brand. The lobby is bright, elegant, and welcoming, with friendly staff who greet you warmly and efficiently handle check-in procedures. The hotel operates under strict international safety and hygiene protocols, ensuring that every area — from the guest rooms to the restaurant — meets the highest standards of cleanliness and order. Security is one of Fairfield by Marriott Phnom Penh’s strongest features. The hotel employs 24-hour security personnel, advanced surveillance systems, and electronic key card access to all floors and rooms. Every entry point is monitored, and only registered guests can access guest areas, providing an extra layer of safety. In addition, the elevators are equipped with secure key card systems, ensuring that only authorized guests can reach their designated floors. These measures give travelers, especially solo visitors and business guests, a great sense of confidence and comfort. The guest rooms are designed for both relaxation and protection. Each room features fire safety systems, secure locks, and modern technology, including safes for personal valuables. The windows are soundproof and reinforced, offering not only quiet rest but also an additional level of security. Fairfield by Marriott Phnom Penh also emphasizes health safety. The hotel follows Marriott’s “Commitment to Clean” program, using hospital-grade disinfectants and maintaining strict hygiene standards throughout. Public spaces and high-touch areas are sanitized frequently, and guests can find hand sanitizing stations across the property. The staff are another key factor in the hotel’s sense of safety. They are well-trained, courteous, and always ready to assist with transportation, directions, or emergency needs. Whether you are arriving late at night or leaving early in the morning, you can count on professional service and dependable security support. Overall, Fairfield by Marriott Phnom Penh offers not just comfort and style but also peace of mind. It’s a perfect choice for both business and leisure travelers who value safety, cleanliness, and the reliability of an international hotel brand. In a busy city like Phnom Penh, Fairfield stands out as a secure and trusted haven for every guest.

The hotel has a great ambient, nice minimalistic modern design and all the hotel staffs are pleasant and nice. We had a great time staying and will come back again whenever back to Phnom Penh again. Location is great, a short walk to the King’s Palace and by the riverside promenade. The roof top restaurant has a great view. The food quality serves are good.

My stay coincided with the king’s coronation holiday and I was certainly in for treat! Three nights of fireworks, how lucky! I even got to witness a ceremony of sorts from my room window (red carpet and the full works). The hotel’s location is amazing with unmatched views of the Royal Palace, Wat Botum Park and from the rooftop infinity pool on the 12th floor, a breathtaking view of the river! Just a short walk on the main road, you’ll find a small Daily Mart with necessities, the victory monument just across the road, and Brown Cafe (it’s not the only branch but it’s the coolest-looking one with a little glass house centre and good cold drip coffee). While the hotel doesn’t have a gym, Phnom Penh is a relatively walkable city and you can definitely get your steps in while exploring. Don’t miss the sunset - absolutely stunning from the pool. You can order food from the restaurant (the hotel’s only restaurant on the 11th floor) and they’ll serve it to you poolside. Breakfast and the food at the hotel’s restaurant is average at best and you’re much better off having it at Brown Cafe just 2 min walk from the hotel, or any of the local eateries nearby. When I checked in, the hotel upgraded me to a deluxe king room but I noticed a strong smell of turpentine or some chemical sealant that stung my eyes. It was likely from some recent repair works. Turning up the AC and opening the windows solved it. Bonus points for the bedding - super comfortable. Had the best sleep and there were mornings where I had to pull myself out of bed. But the best part of this comfortable fuss-free hotel is the warm hospitality and service from the hotel staff. They truly made my stay feel like a home away from home. Special shoutout to Thiya from the front desk for helping me out when I broke a glass in the bathroom, and for his patience with my incessant queries. I’ll certainly be back!

The perfect hotel in the centre of Phnom Penh with all the entertainment only minutes walk away from the hotel. Hotel is very nice and room are very well designed. Staff is very friendly and food in the skyward is very good and reasonably priced. Highly recommend for business or holiday travel in Phnom Penh.

On this trip I upgraded to one of their apartments and that made my week even more comfortable.. Very spacious, bath, 2 showers 2 toilets, 2 good aircon units and a small balcony overlooking Wat Botum pagoda. A good family sized fridge freezer meant my drinks, milk meats and cheeses were cold. Basic utensils but top tip, bring a normal cutlery knife. Located on 4th floor, I woas treated to a spooky but spectacular lightning show without the rumble of thunder. Stood on balcony and had a fantastic view. Staff were lovely and very helpful. Breakfasts still very good, simple but plenty. However going 'self-catering' allowed me to get my cornflakes and ice cold milk in the morning. Cannot beat that! Next visit will see me booking an apartment only. So so convenient. Again, Le Botum was a superb location for me. Go to street 172. Plenty of expats....some characters too...and a 24hr supermarket called 'Smile' and you will. So much British stuff, it could have been anywhere in the UK. Book Le Botum. You won't be disappointed.

和朋友一起入住，大家都覺得還挺滿意的。房間乾淨，空調給力，熱水也穩定。服務特別驚艷，都很到位，讓人住得舒服。

Gewoon een slechte ervaring met de warmwatervoorziening. Het hotel vermeldt een zonnesysteem, moet een paar minuten wachten om warm water te krijgen, maar ik wachtte 15 minuten, nog steeds niets. Het was zo koud in de ochtend. Dit is de enige slechte ervaring die ik heb met mijn verblijf. Daarnaast heb ik om een ​​badkamer gevraagd, en ze antwoordden dat ze het via e-mail zouden regelen, maar toen ik aankwam, was dat niet zoals gevraagd.

Goede prijs, goede locatie en de kamer is heel erg groot. Het gebouw ligt net achter het Koninklijk Paleis en het Museum. Het is een zeer artistieke antieke decoratie. De kamer had een balkon en veel ramen. De frisse bries van de rivier is fenomenaal en ik open de deur open voor een frisse bries. Mooi uitzicht vanuit de kamer en het zwembad op het dak en de bar zijn uitstekend. Ik ben naar een andere bar op het dak in de buurt geweest, maar Oké Boutique is de beste. Ik zal zeker terugkomen. In dat gebied zijn de meeste hotelkamers erg klein.

Dit was een geval waarin het hotel precies was zoals geadverteerd. De kamers waren mooi en comfortabel. De service was goed en het ontbijt was beter dan verwacht met een mooie selectie van verschillende gerechten. Het hotel ligt op een zeer korte loopafstand van de Central Mall. Geen klachten.