4-Starhotels in Chania

We had a wonderful stay, starting with the warm welcome from the owner, with lots of tips for our visit to Chania. It is a charming historical building in a central location in the old town, a short walk from the harbour, in a quiet side street. We had a spacious and well-equipped room with a very comfortable bed, some lovely complementary wine, other drinks in the fridge, as well as fruit and chocolates. Our room had a small, private balcony but we also had access to the wonderful roof terrace - a green oasis with views across the town. Highly recommended!

Our stay at Selected Suite was simply perfect! The location is amazing, and the room itself is unbelievable, everything brand new, with stunning design and incredible comfort. The space is large, with a beautiful terrace, a huge shower, and modern detail, the steam room was a big bonus after a long day.  Honestly, the decoration is so impressive I could happily live here. Everything was spotless every single day, it’s honestly one of the cleanest places I’ve ever stayed. I felt so comfortable that I never wanted to leave. The team even prepared a wonderful birthday surprise for my partner, which made our stay extra special. Parking was very easy, the reception is available at all times and always helpful, and the cleaning ladies are just fantastic, smiling, kind, and doing an excellent job. A very special thank you to Ayu, who was absolutely adorable and made our stay unforgettable with her kindness and warmth. I recommend this place 100%! I cannot wait to come back. Honestly, I couldn’t find a single thing to improve everything was truly perfect.

A lovely hotel in Chania. We had two nights with this hotel, the location is perfect. The breakfast is wonderful. There are several really nice decent local food just a few minutes walk away from the “tourists restaurants”. Seafood is excellent!

Absolutely stunning place in a perfect location just a short stroll along the sea front to the historic old town of Chania and the Venetian Harbour. In the other direction an even shorter stroll to the harbour and Nea Chora beach - which has a ton of bars shops and restaurants. Property is directly on the seafront in a real tranquil location - with a beautiful pool and incredible sea views everywhere you stood. The staff were fantastic and even contacted me on WhatsApp prior to my stay to arrange my check in. Had my room ready early - which was fabulous. I was incredibly lucky to have a suite with a hot tub right on the sea front - beautifully decorated, fresh, clean and the views from the balcony were incredible. I believe breakfast is included for all guests, which was lovely with a wide variety of hot and cold food drinks and pastries. The only criticism is of myself that I didn’t stay longer. I would come back in a heartbeat!

Drie pluspunten: 1. Direct aan zee; 2. Goed ontbijt; 3. Goede service, en we kregen zelfs een klein cadeautje mee toen we vertrokken. Afgezien daarvan had ik mijn verwachtingen wat bijgesteld. Het stadje was erg rustig en mooi, niet groot en niet druk. Tijdens mijn twee dagen daar heb ik vrijwel geen andere Chinezen gezien.

Great hotel. So nice to be so close to the ocean. Also, breakfast is very good.

酒店作為四星評級，名置實歸。大堂和二樓餐廳都很漂亮，裝修典雅空間高郎。房間也不錯。22平米也基本符合。床具被套都很舒服。早餐很好，品種較多，服務非常棒，紅茶是一人一個茶壼開水，一套杯具，送茶上座，咖啡也送上桌。餐桌是兩層桌布，漂熨得挺括。這種服務應該是五星級酒店玩的，可卡頓酒店也給你做到了，這很了不起。早到和退房之後的行李寄存也很周到。前台服務非常細緻熱情，耐心回答諮詢的問題。位置挺好，正對着幹尼亞一個古建築的大門，（該建築正在重新蓋房頂，可能會是一個旅遊品中心）去老城衹有2～300米，非常方便。入住兩天，價有所值。 唯一值得改進的是抽紙被安放在洗臉盆下方，不仔細找是找不到的。建議簡單地放在房間桌子上即可。見圖11。 設施：好 衞生：好 環境：好 服務：非常好

The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach. Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too. Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good. Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤 A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu… Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar… Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk. My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street. I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️ I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒 I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price. Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!

Een fantastische ervaring! De ontvangst was perfect, de kamers liggen op 2-3 minuten lopen van de receptie en ik werd naar mijn kamer begeleid. De heer bij de receptie bood zelfs aan om mijn koffer te dragen. De kamer is niet gloednieuw, maar wel erg ruim en mooi ingericht. De badkamer is een beetje vochtig, maar wel van alle gemakken voorzien, zelfs met een bidet. De airconditioning werkt perfect en er is een luchtontvochtiger. Er zijn voldoende stopcontacten op strategische plaatsen. De koelkasten koelen niet erg goed, maar dat is een klein detail. Het ontbijt is prima, met lokale producten, en de serveersters zijn echt aardig en behulpzaam. Het beste van alles is absoluut de ontvangst en het personeel; ze zijn ontzettend aardig en attent. Ze gaven me tips over restaurants in de buurt en welke ik beter kon vermijden, en de locatie is fantastisch – de straat is rustig maar alles is dichtbij!