3-Starhotels in Chicago

We stayed at tons of Marriott properties around Chicago and this was in our top 3. Location is top in the heart of River North, there is another ”super fancy” Residence but at that location all the employees had attitude and it felt really weird. This is the best one. I felt like I could live here, the staff are all really capable, at one point my living room TV wasn't working (someone had plugged it in wrong) and they had a maintenance tech up there in less than 15 minutes. They also called to follow up and make sure I was taken care of, which really impressed me. Free breakfast is very good. The only ”note” I would say is that this is a building where you have to take 2 elevators to reach your rooms, one to the main lobby and then a second to the rooms. The ”close” button is normally in the same place in every elevator but in this one it's the ”Call for Help” button, so I accidentally reached the elevator techs who asked if I was trapped, haha. I ended up doing this a few times, so if you're an ”always press close button” person make sure you find the right button first!

The free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating. There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm. There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.

My stay at the Moxy Chicago was fantastic! From the moment we walked in, the atmosphere was vibrant, modern, and welcoming. The room was thoughtfully designed—every inch of space was used efficiently without sacrificing comfort or style. One of my favorite parts was spending time on the outdoor patio. It was the perfect place to relax, enjoy the beautiful weather, and chat. The lobby was full of life with a great DJ creating a fun vibe, and I appreciated that the snack and drink selection included quality options instead of just typical junk food. We were even welcomed with complimentary drinks, which was a really nice touch. Throughout our stay, we always felt safe, and every staff member we interacted with was friendly, attentive, and genuinely helpful. I also loved that the lounge areas and games weren’t just there for decoration—they were actually being enjoyed by guests, making the hotel feel social and inviting. It’s clear that the Moxy was designed to bring people together while still providing a comfortable place to unwind. This stay completely won me over. My next hotel stay will definitely be at a Moxy property. I can’t wait to experience another location, and I would highly recommend Moxy Chicago to anyone looking for a fun, stylish, and memorable stay in the city!

Location is good with a beautiful view. Just a heads up bring your own slipper and dental kit and drinking water because they don’t have complimentary of such. Overall we had a great sleep and we enjoyed our stay.

Service was excellent. Check in/out was a breeze. Extremely accommodating. Pet friendly. Convenient location near the highway. Many options to choose from for breakfast. All in all it was a great stay.

Helemaal niet slecht, service soso, de locatie is niet slecht, mooi in de buurt van Chinatown en Star Bucks Coffee naast de deur. We hebben te laat uitgecheckt, onze eigen fout, maar geen genade, ze waren niet volgeboekt, maar toch brachten ze het volledige tarief in rekening. De medewerker deed zijn best, maar de vrouwelijke eigenaar was stijf. Voor de rest een leuk verblijf.

I booked to stay for just one night between my flights. The airport shuttle was very reliable. I wish I had known that if I requested, they would pick me up at terminal 5, but I walked to terminal 2 without knowing this. Their shuttle service operates 24 hours, every 45 minutes. The hotel is within walking distance to a metro station, so I took a quick trip to downtown. I booked this hotel just for its location and I was not disappointed. One thing, the room is not soundproof. Air conditioner was very loud I ended up turning it off, but the noise from the planes were pretty big as well. I could hear what the couple next door was doing at night very clearly. If you’re traveling with kids, that’s really something you should keep in mind. Also, every time the people next door opened their doors, I could hear them so clearly to the point it sounded like they were opening mine. I feared for my life every time they went in and out of their room. Honestly, that goes away if you wear your earplugs, which I did not have at the time. If this wouldn’t bother you, you’d be more than fine staying here.

We hebben vier dagen in dit hotel doorgebracht. Fijne, comfortabele kamer. We konden vroeg inchecken, wat een groot pluspunt was. Het ontbijt was typisch Amerikaans. Ik las in andere recensies dat de wachttijd op het eten lang was, maar dat hebben we niet ervaren. Een nadeel was dat er tijdens ons vierdaagse verblijf geen schoonmaakservice was, terwijl dat wel dagelijks zou moeten zijn. Al met al raad ik dit hotel aan!

Our room on the 8th was spotless and well-kept. Location was perfect for easy access to the Lyric Opera Theatre. Our only complaint was the breakfast. Plan on bringing your own or eating elsewhere.

Nice place to stay. Excellent location, breakfast was decent, room was very clean and cleaned really quickly. Bed was comfortable and the Internet worked well. Room was also quite big with a nice view. Also, had no issues with using the elevators but I guess this was because it was low season.