2-Starhotels in Madrid

"It was a very pleasant trip. The staff was very patient. The 24-hour front desk could provide timely help and service. The environment of the 6-person girls' dormitory was very clean and tidy, and the blackout curtain was also very good. There was no need to worry about affecting others."

"Ibis Norte is a new, very clean hotel. The bar and restaurant area has a fun retro decor. The rooms are dark and minimalist - nice to come back to after an overstimulating day exploring the city. The gym was also very nice and there is a beautiful rooftop. The only thing I would like is if there was a little coffee or hot water machine in the room. It's only about a 10 minute walk from Metro Las Tablas which is very convenient."

"De locatie is onverslaanbaar. Er zijn genoeg plekken om te eten in de omgeving, dus we hadden er een beetje spijt van dat we het ontbijt hadden inbegrepen. Het is niet nodig."

"Very bad hostel because bedding is not normal mattress is a Inflatable plastic mattress Is uncomfortable That’s why very cheap if you need to sleep well do not book this hostel Inflatable plastic mattress very bad But staff very friendly and good assistance So stress when I book another hotel because very headache not able to sleep at Inflatable plastic mattress"

"We had reserved a double room, but they gave us a room with two separate beds and said that the information on the trip website was recorded incorrectly and that they did not have such a room. The rooms did not have a refrigerator or electric kettle, and there was no cleaning during the stay."

"Terrible service. I stayed only because I missed a connecting flight. I booked a 6-hour stay, arriving at the hotel at 1:30 AM. When I asked the only receptionist there that day, he quoted me the highest price, so I opted to book through TripAdvisor right then and there, as it was more convenient. That's when his service changed completely. I booked a 6-hour stay, so I should have checked out at 7:40 AM. However, he told me I had to leave at 6:00 AM because that's what the system showed. Another guest arrived right then, and he offered to extend his stay by 30 minutes without the guest even asking. However, he told me I had to leave at 6:00 AM. I booked 6 hours and he gave me 3 hours and 20 minutes. And every so often he made comments alluding to how I had booked through the app, saying it was the cheapest option, that I would get a room in a higher section, and that I shouldn't complain later. I told him I would write through the same app. I used the ”extend stay” option to ensure they honored what I had booked. When I told him I had done so, he said, ”Yes, I know, I'll get the message myself; I just received it, but you have to check out at 6:00 AM.” At 8:20 AM, I received his confirmation that he had accepted, presumably to avoid any problems. Although, obviously, I had already left at 6:00 AM. The hotel's occupancy rate was only 30%, so it was all purely due to the receptionist's whim."

"Kleine, maar schone kamer, de locatie was niet slecht. Probeer een comfortabel bed."

"This was my second stay at this hostel and it's still amazing. One of the best hostels I have stayed at in Europe. It is well located - right off the Mayor Plaza. Close to bus routes and not too far from the subway. The hostel staff are super friendly and always available - 24hr front desk. They are hapy to have a chat with you and make recommendations and give advice - or just sing along to whatever is playing from the bar. They weresuper gracious and helped to arrange my friends and I in the same room - even though we all had individual bookings. The rooftop is excellent. We spent several siesta's up there; reading and chatting and having a drink. Just note that the rooftop bar is a public space and at times sections of it are booked for events. But otherwise the view of the rooftops and the church dome are worth it. The rooms are spacious enough, as is the private bathroom. There are additional bathrooms on each floor - gendered. The bunk ladders are a little steep on the steps - my shorter friend struggled getting up to her bunk - we had to use the foot stool to assist. But the ability to have two people using the bathroom in the room at a time made for easy use - especially with only 6 people in our dorm. The free margarita making each night from 9pm and the bar crawl are worth checking out. My friend also also did the walking tour - and said she found it super informative and. chill. Lots of food recommendations and the group all grabbed lunch together after the tour."