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Geplaats op1 apr 2025
theMStraveler
Review: Accord Metropolitan Hotel – Comfort & Accessibility in Chennai
Accord Metropolitan Hotel is one of the better 5-star hotels in India, offering exceptional service, accessibility, and comfort.
What’s Great:
✅ Outstanding Service – Special mention to Jayashree at the front desk, who was amazing and helpful. The entire staff is courteous and attentive.
✅ Accessibility – Unlike many hotels, this one is truly disability-friendly, with accessible facilities and rooms.
✅ Great Location – Centrally located with ample restaurants in the area, making it perfect for explorers.
✅ Spacious & Clean Rooms – Well-maintained, comfortable, and equipped with all necessary amenities.
✅ Excellent Dining Options – The hotel’s restaurants are top-notch; Royal Indian is a must-visit for an amazing vegetarian meal.
Final Verdict:
Everything works well in this hotel—from service to cleanliness, dining, and accessibility. A solid 5-star experience that makes for a comfortable and convenient stay in Chennai. Highly recommended!
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Prijs per nacht vanaf:NZD 157
Geplaats op9 jun 2024
Malik_Explorer
The hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.
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Prijs per nacht vanaf:NZD 236
Geplaats op20 jan 2025
Gastgebruiker
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, room with excellent service in which we had dinner. Food was good, and great value for money and service was attentive and efficient. The room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
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Prijs per nacht vanaf:NZD 162
Geplaats op7 jul 2025
Gastgebruiker
The food is good for a 3 star hotel but it is not at all at the level of a 5 star hotel.
The staff was excellent - especially Sneha M. who helps guests at the lobby and offers quick and effective solutions and also another Sneha who works at the restaurant.
The music 🎶 in the restaurant is the worst I heard in any hotel in India.
It is two types of music (classical Indian and also western) which are played at the same time!
It is ridiculous and annoying and it is also too loud which is why some of the staff look miserable.
The chef was walking around the dining room exchanging pleasantries with guests but he should be on the kitchen controlling what goes on there.
The ”chai masala” had no taste of ginger and the milk was so burned that it kept steaming for a whole hour (it was undrinkable so I returned it).
.
The rooms are what you expect to find in a hotel that was considered luxurious in the 1990's.
Unfortunately, the air conditioning system is still the original one and it can no longer be set (it can only be switched on or off).
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Prijs per nacht vanaf:NZD 88
Geplaats op12 jul 2025
Sashree
Wonderful staying..
Definitely will highly recommended for all who come to at Chennai..
always there have have someone who welcomes you with smiling face .. apart from you paid and stay .. definitely this is beyond that all ..
warm welcome..
Helping staff …
Always check your needs ( managers & staffs )
Nvr said NO to anything you asked..
10/10
Definitely will recommend to all my friends and family.. and will continue my journey to stay here ..
One of the place I was spend my days with them ..
highly recommended
Love you guys.. keep it up 👍.. thank you so much for your services.. really appreciated.
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Prijs per nacht vanaf:NZD 135
Geplaats op21 jul 2025
Valentine56
My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
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Prijs per nacht vanaf:NZD 120
Geplaats op18 dec 2025
Gastgebruiker
The staff were friendly and helpful, which I really appreciated. The hotel is quite old, but overall it’s not bad. The location is strategic, though it can be noisy. I’m a light sleeper, and the loud horn noise outside made it difficult for me to sleep well.
My main concern was cleanliness. The cup in the room was not clean, and the bed linen did not seem to be changed or had many old stains, which was disappointing.
Breakfast options were limited, and the dining space was quite small. However, the food itself was standard and acceptable. The breakfast staff were very proactive—they checked what we wanted and served quickly, which was very good and appreciated.
Overall, the stay was acceptable. Its worth for the price, I think it’s reasonable.
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Prijs per nacht vanaf:NZD 91
Geplaats op16 feb 2024
F Hogg
I’m satisfied with my stay at this hotel, the location is good and service and staff Miss Ankit from house keeping was helpful and cheerful, I would definitely choose to stay there again 👌
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Prijs per nacht vanaf:NZD 109
Geplaats op20 jun 2025
Gastgebruiker
My stay at the Radisson Blu at Egmore for 3 days was absolutely a gem. From the moment we arrived on 12 June 2025, we had warm welcome from the concierge and attentive service from the reception staff.
The room given was on the first floor, which was impeccably clean, spacious, with a stunning view of the city.The bathroom was freshly cleaned and well stocked with tissue paper and toiletries .
The breakfast buffet was extensive and delicious, with a wide variety of options to choose from.The Manager , Chef, and Waiter presents a professional and polished image that contributes to the overall dining experience. Manager Selvakumar was always seen talking to guests getting feedbacks and reassuring to our needs. Exclusively the restaurant has a big wooden cart with a young boy serving boiling coffee and tea.
Overall the hotel's attention to commitment to guest satisfaction were evident throughout my stay. This hotel is in the city and convenient location to all local amenities I highly recommend this hotel for anyone seeking a luxurious and unforgettable experience.”
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Prijs per nacht vanaf:NZD 142
Geplaats op17 nov 2023
Gastgebruiker
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Prijs per nacht vanaf:NZD 60