Hotels met spa in Taicang

"Very good service. The staff extended my checkout time free of charge so I could come back to the hotel and take a nice shower before heading to the airport. It was also a comfortable stay with a very spacious room."

"Dear sirs, i don't understand why you keep your centilized air conditioning system at 24 degrees. Do you realize that its not healthy to sleep at this temperature??!! Human beings need lower temperature for quality sleeping!! Dear guests of Pullman, if you are like me don't want to have 24 degrees with no possibility to get the temperature at least a bit lower, this hotel is not your choice. I had 4 hours of bad sleep due to hot air, then asked for the help of the hotel, and maximum they could do is to provide me a fan. So the rest of the night I spent under the fan blowing which is not so comfortable. Also stuff suggested me to open the window, given that the temperature outside is even higher than inside, it didn't look as a good choice. Never again!"

"因為在周邊工作入住過好幾次，以前感覺好過得去，現在確實越來越差，入住了幾次房間發現很多房間地板都發黴變形，最可氣的是付費早餐連白煮雞蛋🥚或煎雞蛋都取消了，問服務員回覆説現在是全素，確實早餐一點葷也沒有，是哪個酒店大聰明領導給想出來的？是為了節約成本嗎還是其它原因？那就加房費呀，別做這種寒磣的事情"

"一般都是懶的評價的，但是這次的入住體驗真的讓我真心想誇幾句，之前看過網評看在裝修，怕路不好走，環境不好怎麼樣的，但是看指示牌還是蠻輕鬆找到登記的地方的，前台準備也挺暖心，有大麥茶和白開水解渴，辦理入住的過程很愉快，前台人員一直都是笑盈盈的，因為住的不是登記的這棟樓，還讓一個小夥子帶我去房間那邊，我覺得很加分。早餐還是要回到登記那棟樓，要走幾步路，但是早餐還是蠻值得吃一下的。房間環境倒是忘記拍照片，但是面積很大，一進入，就是乾淨整潔。總而言之，這次入住很愉快，下次我也還會選擇這裏"

"馬年春節，我和先生、女兒在太倉金茂隱逸玫瑰莊園酒店度過了一個完美的假期~非常感謝酒店所有工作人員~~年初五到店入住，因為假期的關係等待入住的客人非常多，但前台的秩序井然，並且給到我一個超級無敵大驚喜，因為這次假期是和先生十週年結婚紀念日，給到了我套房升級，非常開心。因為房間還沒打掃好，小姐姐引導我們先四處逛逛，酒店大堂內有新春DIY活動，有HAPE的汽車軌道組合（硬控了我三歲娃半小時），室外非常大且漂亮，去看了小動物、圍觀了其他客人騎馬。大約等待1小時左右，前台就通知我們入住了，套房真的太讚了，200多平方的面積，一樓二樓都是套房，娃興奮極了，簡直就是公主城堡！ 【吃】首日在酒店餐廳吃了海鮮火鍋自助餐，雖然餐品的種類不是特別多，但是質量都不錯，肉類、海鮮、各類小吃齊全，冰淇淋的質量也很好，娃吃的非常開心。次日吃了房券內自帶的雙人套餐，也非常不錯，菜品精緻，大閘蟹非常肥美，味道很好！另外，酒店對面還有一個玫瑰莊園景區，也有餐廳，也不錯~ 【玩】對於3歲娃來説，酒店內的HAPE小童城堡簡直是她的最愛，裏面有釣魚、小廚房、小火車、鋼琴等，都是HAPE的玩具，春節期間城堡2樓每天都有DIY活動（我們體驗了製作盆栽蛋糕、石膏娃娃塗色）以及益智遊戲，關鍵是小童城堡內的工作人員顏值又高、服務也熱情，對娃非常温柔耐心。另外，酒店裡有小動物園區（馬、梅花鹿），湖內散養了黑天鵝，草坪上還有騎馬體驗（神奇的是，馬平時是散養在酒店園區裏的，感覺很鬆弛）。室內還有模擬高爾夫/KTV/棋牌室可以選擇，另外籃球場也巨大，游泳池目前也開放了。酒店區域是一個巨大的公園，全部走一圈至少要大半個小時，但不用擔心，任何時候走累了就可以聯繫微信管家呼叫接駁車，非常方便。 最後，感謝微信管家小隱，感謝2月21日中午在前台服務我們入住的單眼皮圓圓臉小姐姐，感謝大堂內負責抽獎的KELLY送給娃的禮物，感謝2月21日-23日為3888房間打掃衞生的阿姨，感謝各位接駁車小哥哥，感謝酒店的管理團隊，給了我一個完美的結婚紀念日假期~~"

"The hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests. The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries. Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower. The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums. In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs. Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me. But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen."

"Let's start with the positives – the butler service was very friendly, and the lobby staff were enthusiastic. When I was leaving with all my bags, one of them even proactively asked if I needed help. The hotel room was very quiet, and I slept wonderfully, waking up naturally at 9:45 AM. It's been a long time since I've had such a good lie-in! Next, I really appreciate the little surprise the hotel prepared for our anniversary; my family was very happy. All these points deserve a five-star rating. Now for some personal suggestions. The main area I recommend improving is breakfast. Having stayed at various family-friendly hotels, from far-flung places like Atlantis to nearby ones like all the Kaiyuan Senbo and Giraffe Hotels, including other Club Med locations, this was my first time at the Taicang branch, and I had a poor experience with the beverages. On the first day, we went around 8 AM, and on the second day, after 10 AM, some food stations weren't open. Normally, everything is open during the summer holidays, but I'll set that aside, as every hotel has its own plans. However, let me address the specific beverage issues. On the first day, the freshly squeezed juice in the restaurant was consistently only filled to one-third of the glass. There's really no need for that; if people want more, they'll simply get refills. Two-thirds is a normal serving, especially since the cups are small. On the second day, I went for freshly squeezed juice at 10:05 AM and couldn't get a single cup; there were only a few scattered watermelon slices. The hot milk was also not refilled and was consistently out of stock. This really feels a bit stingy. The evening activities felt less engaging compared to Nanjing. Nanjing's activities had much more interaction. I still vividly remember children and adults gathering in a circle, singing and dancing together, everyone enjoying drinks, chatting while watching the show, and kids participating on stage."

"特別好的酒店超性價比了，空間很大，裝修很用心，還有一個小型唱吧太過癮了，各處細節能感覺到老闆的態度。細節也很好，浴缸給了一次性泡澡袋，早餐是阿姨現做的送到房間，連牙刷都很好！不是一般連鎖用的產品，下次來太倉玩還要住不一樣的房型！"