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Geplaats op21 aug 2025
Gastgebruiker
Great stay, hotel was was really premium and fantastic service from the staff
Breakfast and room service was high quality
Pool, Sauna and gym were all really great and felt luxurious, the pool especially was very relaxing
Location is a little far from the centre but quick metro ride close by or hotel was great at organising taxis
Would highly recommend!!!
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Prijs per nacht vanaf:PLN 407
Geplaats op18 jul 2025
Jn_foodie
Best 5 star property in Sofia hands down.
.The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead.
.The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice.
.The food at the hotel restaurant was amazing
.The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property.
To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect.
I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.
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Prijs per nacht vanaf:PLN 556
Geplaats op11 sep 2025
Gastgebruiker
The Junior Suite was wonderful, essentially a studio apartment with a well-equipped kitchen and dining area, large windows, a private balcony seating area and extensive shelf space. The bathroom was very modern with a very nice tall shower. The beds were very comfortable and the room was large, with a couch. Definitely a great place for both short and long stays.
There were a few small inconveniences in the room, but nothing that affected our stay (water seemed to leak over the door of the shower onto the shower mat; toilet seat was very stiff and loud to open/close; closets were very wide but oddly short to accommodate extra drawers, so too small to hang dresses in full length; the automatic lighting inside the closets did not turn off correctly; and our key card stopped working in the middle of our stay and had to be fixed at the reception). The hotel is very close to a tram stop, so it's easy to get into the city center, and it's also very close to the Cultural Center. It is a bit more of a trek to walk into the city, but still possible in 20 minutes or so. The hotel is located on a small street off the main road and the sidewalk leading up to it is very narrow and in disrepair. You would not guess that the inside of the hotel is so sleek and modern based on the older surrounding area.
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Prijs per nacht vanaf:PLN 475
Geplaats op14 dec 2024
KMS
I recently stayed at the Sofia Novotel and overall had a pleasant experience. The rooms were very clean and well-maintained, providing a comfortable space to unwind after a busy day. The beds were perfect—not too firm and not too soft, ensuring a great night’s sleep.
The hotel’s location is fantastic, situated just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. The staff were friendly and helpful, always ready to assist with a smile.
The breakfast was excellent, offering a good variety of fresh and tasty options to start the day.
The only downside was the gym, which is quite small and lacks heavy free weights and a pull-up bar. While it’s fine for a basic workout, those looking for a more comprehensive fitness setup might be disappointed.
All in all, Sofia Novotel is a great choice for its location, comfort, and service, but fitness enthusiasts might find the gym facilities limited. I would definitely stay here again!
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Prijs per nacht vanaf:PLN 360
Geplaats op31 okt 2025
Gastgebruiker
De kamer was mooi en dicht bij de luchthaven. De keuze aan restaurants was niet enorm, maar ze boden vanaf 3 uur 's ochtends een ontbijt met snacks aan, wat erg handig was tijdens een tussenstop.
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Prijs per nacht vanaf:PLN 320
Geplaats op28 feb 2024
Anonieme gebruiker
Limpieza, ubicación, confort, desayuno y equipamiento de la habitación convierten a este hotel en una excelente opción para descubrir la animada ciudad de Sofía. Cuatro estrellas equivalentes a los hoteles españoles de la misma categoría
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Prijs per nacht vanaf:PLN 288
Geplaats op8 aug 2023
KarenG
We verbleven in dit hotel voor 2 nachten op weg naar Roemenië
Pluspunten: het hotel ligt op een geweldige locatie. Rustige, groene straat, 500 meter van het centrale bus- en treinstation, ongeveer 20 minuten lopen van de Vitosha-boulevard
- de kamer zelf is heel mooi, de tv heeft Engelse zenders, het balkon was een onverwacht pluspunt
- het verstrekte ontbijt is voldoende, hoewel u naar een aangrenzend hotel moet gaan
- het personeel was vriendelijk en deed hun best om te helpen
Nadelen: het bed was niet opgemaakt, ze zorgden voor een eenpersoonsbed voor een queensize bed. Er was slechts één glas voor 2 personen. Het dekbed in de kast was smerig, er zat geen hoes op en we konden het niet gebruiken
- de matras heeft geen beschermer en is te zacht. Het past misschien wel bij sommigen, maar het is te zacht voor een hotelmatras
- Ik probeerde de receptie te bellen om nog een laken, een schoon dekbed en een glas te vragen. Niemand nam de telefoon op. (De volgende dag kreeg ik te horen dat de telefoon kapot was). Ik ging naar beneden om iemand te zoeken, maar er was niemand of beantwoordde de bel op het bureau. De volgende dag kreeg ik te horen dat de receptioniste twee hotels moest bestrijken, dus hij is er niet altijd. Houd er rekening mee dat als u laat arriveert in het hotel, er mogelijk niemand is om u in te checken
Ze zijn ook erg streng wat betreft de inchecktijden. Als u eerder dan 14.00 uur wilt inchecken, dient u hiervoor te betalen
Over het algemeen is het hotel redelijk. Als er iemand bij de receptie was geweest, zouden alle problemen snel zijn opgelost
De voornaamste klacht is de schoonmaak en het onderhoud van de kamers
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Prijs per nacht vanaf:PLN 169
Geplaats op9 mei 2025
EnnovyB3
Nadat we de huurauto ingeleverd hadden, zagen we de shuttlebus van het hotel al de parkeerplaats oprijden. Ideaal. In het hotel werden we vriendelijk ontvangen. De kamer was modern en schoon. We hebben er heerlijk gegeten en snel gaan slapen. De volgende morgen stond het ontbijtbuffet klaar. Goed gegeten en met de shuttlebus weer naar het vliegveld. Meld dit wel vantevoren . Ideaal om te overnachten na een late aankomst of vroeg vertrek.
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Prijs per nacht vanaf:PLN 255
Geplaats op26 jul 2025
Thomas Seggons
Best hostel I've ever stayed at, especially at this price, nothing even comes close in Europe. So much privacy, felt like my own hotel room. The design is funky and unique too. Will definitely not forget this stay!
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Prijs per nacht vanaf:PLN 113
Geplaats op31 jul 2025
Alek M
The hotel has a spa and fitness center. Compared to Western European spas in hotels, here you might receive one towel if you ask at the spa reception. Otherwise there are no others on disposal and there is no water dispenser. You have to buy it or bring it with you. The saunas could be more clean, especially the steam sauna, which was very dirty in the evening. To swim in the pool you need to buy a swimming cap. The food at the breakfast was very delicious, compared to other experiences I made in Sofia. It could be maybe different every day, because the only difference was how the potatoes were prepared. In any case, you have a variety of food to eat and you will not be hungry. I was in another Ramada hotel and this one was on a lower level than the one in Bucharest and needs a renovation in the rooms or in the restaurant. The chairs were dirty there.
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Prijs per nacht vanaf:PLN 189