Gastgebruiker
3 oktober 2023
Mixed review for this hotel and in truth I am conflicted on how to review because it is a 'nice' hotel but could do better. I'll start with the positives: Firstly a big shout out to Anastasia and Mario who are the two members of staff that look after everybody, so helpful and friendly. Location of hotel is great. Very close to two good beaches, both with beds, waters ports, boat hire and restaurants etc but equally quiet, not rowdy. The number 12 bus stop is 2 minutes walk away, which was great to go in to Skiathos Town. Restaurants nearby, we particularly liked Lias. Lovely view from sea view room and the room was a decent size, I have stayed in smaller grecian rooms before. Now unfortunately the negatives that could be easily sorted: The pool area and pool need to be cleaned, the time we were there we did not see this cleaned once. There was lots of shale debris on the floor between sunbeds that could easily be swept up. The pool had lots of flies that could be scooped up with a net. Also lots of the debris from the poolside was visible along with leaves on the bottom of the pool, I have never stayed anywhere where pool and poolside are not looked after. This can be easily fixed with a bit of effort. I think the cleaning of rooms could be better, it was disappointing that our toilet was never cleaned. The shower curtain was unclean and the bath had tide marks on arrival. The toilet flush didn't work properly either, we reported our concerns to staff, who said we will report it but I doubt they will bother doing anything, for a staff member to know that would be the response was a shock and incidentally nothing changed. Breakfast is a mixed affair with positive and negatives. lots on offer, cereal, toast, fruit, yogurts, pastries and the usual bacon, sausage, eggs and beans - I have deliberately not said hot food because it wasn't, unfortunately it wasn't even warm. would be great if the food was hot to begin with or provide a microwave in the breakfast room so customers can warm it themselves. Overall the hotel was quiet and a laid back place to stay in a great location but some things should come as standard practice irrespective of how many stars they have, for example if offering hot breakfast it should be hot, the pool and area should be clean and clean toilets/bathrooms are not high expectations. It would be easy for hotel management to say you only have to ask, but not all customers are comfortable in asking and they shouldn't have to ask for things to be done that should come as standard. Or in our case we asked but nothing got done, very disappointing. I feel conflicted over this hotel, I liked it but could have really liked it and given a five star review if all the negatives were taken care of.
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