Park Hyatt Shanghai

我眼中的上海柏悦雲鏡套餐 過年期間，再一次入住上海柏悦酒店，崇尚健康生活的我們依然選擇了雲鏡套餐。雲鏡:顧名思義就是在雲端，享受美麗仙境的生活...雖然開業至今已有15年，但這家老牌超五星級酒店，依然散發著高貴的氣息。寬敞的中式庭院設計理念，季裕堂（Tony Chi）先生運用柔和的白色、米色以及天然的棉、麻、石、木，在房間中營造出一處庭園，作為家人或朋友私密聚會的理想場地。他把庭院想像為修身養性的雲端聖地。回字形的樓層設計，一房一景，你可以在這裏做回大上海名媛，也可以在這裏領略現代化的摩天大樓設計...總之從小朋友到老年人都可以在這裏找到專屬於你的那一處...從你下車開始，你就感受到熱情，感謝前台主管Mandy的用心安排，還送了小朋友柏悦的禮物🎁-小考拉；前台謝先生知道小朋友要做作業，還貼心的送來了枱燈。房間裏的水果也是我們廣東人春節最有寓意的“橘子🍊”。選擇“雲鏡”，源於我們的健康生活理念。雲鏡的菜品以健康輕食為主，但衹要你所想要的一點都不缺，也不馬虎。做得精緻美味。從前菜、湯、中西結合的主食、餐後甜品，餐前酒，餐後Coffee or茶...每天作為商務的你可以在這裏辦公、小型頭腦風暴亦或三五知己聊天。無論你是哪一款，都能在雲鏡的温馨環境及温柔美麗的MIRANDA接待中，讓你有在家的感覺。這就是柏悦，就是你在上海的“家外之家”。再次感謝Mandy團隊的貼心和温暖。小朋友還未回家就又想念柏悦了。

Very good experiment excellent view thanks for extending check out timing 🥰

Everything’s covered great service and view, Shanghai again only in this hotel.

Absolutely amazing. Great room, great staff, amazing breakfast

Amazing experience staying at Park Hyatt. Our concierge Jerry was super helpful. We thoroughly enjoyed our river view room.

The view and the high location is what you pay for, that's it. Not good service as you may expect. Find hair in the bath-kit. The laundry I highly paid for returned with a really bad smell that I have to wash them again. We were introduced 'two free laundry service' instead of 'two pieces of laundry' 7socks+6clothes for 110€ but it's not a big deal anymore. The funny thing is that I gived 7pairs of socks which were given back all with holes on the top of them, I thrown away some pairs...none of them helped with luggage...need more attention on details and English communication for all the staff

The hotel has a nice entrance the concierge are really respectful and are willing to answer any questions in Chinese and in English. The reception area is beautiful you can see the Shanghai skyscrapers and the bund view from there. I was a little disappointed by the offer at reception. It was my birthday weekend and they couldn’t get even offer me complimentary breakfast this was shocking for such a high quality hotel. Furthermore, the check in process was below average: 1. There was no welcome drinks not even a bottle of water. 2. I had to later ask for a toothpaste they should have offered me. 3. They did not know even take me to my room I had to drag my suitcases by myself. When you pay over 2300 RMB you are paying for the hotel to pay attention to detail and thus expect more. The room was really comfortable however, the shower had some mould and was also difficult to realise how to use it. Breakfast was okay they have a wide selection of food. However the service was shocking I sat there waiting for 20 mins after I had order my tea before someone came over to help me order eggs. The manager later apologised but for a place with high standards and on my birthday this disappointing.

Great location. Swimming pool was very nice. great breakfast!

Perfect hotel and stay! Breakfast is alright. The view is amazing