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5 star

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Business travel

Hotel Crown Plaza Islamabad
3.6/519 Beoordelingen

Hotel Crown Plaza Islamabad

Islamabad|3.99km from city center
Unacceptable quality of hotel and level of customer service. Disgustingly arrogant attitude of hotel staff, from Check-In to Check-Out. No concept of customer service in this hotel. At Check-In was told with a haughty and arrogant pride that they are not an international standard hotel, but a Pakistani standard - which I found hilarious. The accommodation overall is shabby, worn and old, requiring a massive programme of maintenance and upgrading. there is absolutly no pride in the cleanliness, neatness and just basic quality of fittings, fixtures or amenities. This hotel's staff think its enough to bow at you and salute you to achieve customer service! How laughable. First room given to us was DISGUSTING. Not cleaned correctly, hair all over the bathroom, and a blocked shower drain. Asked that they change our room and re-clean it in front of our eyes - the second room was arguably worse - cracked glass in the bathroom door with sharp edges, electric lamps that were not wired correctly and you could see the sparks when switching it on or off. Room heating worked then didn't work - the engineer was called multiple times but could not fix the problem. There were 2 complimentary water bottles but neither a single tea bag nor a kettle in sight. Bathroom was just OK with rotten and broken mirror frame, sharp edges and a very very worn condition. A generally dirty and grimy floor, meant we kept our shoes on all the time. Thankfuly the bed mattress seemed to allow a decent nights sleep! Breakfast was very basic and typical poor Pakistani fare, entirely unappetising - and included the obligatory Pakistani habit of cleaning staff mopping the floor around your feet as you are serving yourself. Check-out was an expected shambles with taxi booking, bell-calls and invoice requests unanswered, luckily I expected such hopeless service levels and made alternative arrangements for transfer to the airport. What an entirely forgettable and poor experience, will never make the mistake of returning here.

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Breakfast

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Family friendly

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Hotels in de buurt van beroemde attracties in Islamabad

Bekijk deze hotels in de buurt van populaire bezienswaardigheden in Islamabad

Saidpur

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Daman-e-Koh

Casa Blanca Suite

Casa Blanca Suite

Islamabad|1.74km van Daman-e-Koh
With a stay at Casa Blanca Suite in Islamabad (F-7 Sector), you'll be within a 10-minute drive of Daman-e-Koh and Safa Gold Mall. This guesthouse is 6.9 mi (11.1 km) from Pir Sohawa and 2.3 mi (3.8 km) from Faisal Mosque.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. Additional features at this guesthouse include wedding services, a fireplace in the lobby, and a reception hall.Enjoy a meal at the restaurant or snacks in the coffee shop/café. The guesthouse also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Islamabad? This guesthouse has 249 square feet (23 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.Treat yourself to a stay in one of the 22 individually decorated guestrooms, featuring fireplaces and LED televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Prepare your meals in the shared/communal kitchen. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.

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Hill View Park

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Quaid-i-Azam University

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Ontdek gastenbeoordelingen van hotels in Islamabad

Op zoek naar hotels in Islamabad? Laat u inspireren door beoordelingen van echte reizigers.
Islamabad Regalia Hotel
4.5/542 Beoordelingen
I was going to wait until I completed my stay to write a review but compelled to make a start due to the excellent service that has been given thus far. The hotel itself is in a quiet street in islamabad with gated entry and exit. It has an essence of luxury and cleanliness that is consistent throughout the establishment. After my first night, a staff member enquired about how my stay was, to which I highlighted a very small issue with some noise in my room. This was brought to the attention of the manager ”Hamza” who looked to resolve my issue by offering me another room that was, in fact, larger and on a better side of the hotel. The hotel followed up on my satisfaction with my new room later in the day and looked to further improve on my stay by providing complimentary dinners and snacks to my room. Whilst I am sure I would have been somewhat content with my stay if the issue was left unresolved. This for me has placed this hotel as a must stay in islamabad for those looking for a peaceful setting and great customer service.
Elite Residence
3.1/51 Beoordelingen
Best place to stay for a short while. A bit far from the city center but cab can easily be arranged by the receptionist.
British Lodge
5/51 Beoordelingen
It was good. I would recommend to others.
Islamabad Lodge
5/58 Beoordelingen
very good guest house. clean house. people nice .
Islamabad Hotel
3.2/57 Beoordelingen
I think the biggest asset of this hotel is the neighborhood of many important offices and institutions. From this, probably different officials often visit here? The best years are definitely behind. Rooms renovated but everything is poisoned by the mouse. The only plus large metras. Breakfast in buffet form with a lot of choice but under local customers. Free wifi is more likely everywhere, with this hotel class, is also in standard.Definitely at this price I do not recommend.
Hotel Crown Plaza Islamabad
3.6/519 Beoordelingen
Unacceptable quality of hotel and level of customer service. Disgustingly arrogant attitude of hotel staff, from Check-In to Check-Out. No concept of customer service in this hotel. At Check-In was told with a haughty and arrogant pride that they are not an international standard hotel, but a Pakistani standard - which I found hilarious. The accommodation overall is shabby, worn and old, requiring a massive programme of maintenance and upgrading. there is absolutly no pride in the cleanliness, neatness and just basic quality of fittings, fixtures or amenities. This hotel's staff think its enough to bow at you and salute you to achieve customer service! How laughable. First room given to us was DISGUSTING. Not cleaned correctly, hair all over the bathroom, and a blocked shower drain. Asked that they change our room and re-clean it in front of our eyes - the second room was arguably worse - cracked glass in the bathroom door with sharp edges, electric lamps that were not wired correctly and you could see the sparks when switching it on or off. Room heating worked then didn't work - the engineer was called multiple times but could not fix the problem. There were 2 complimentary water bottles but neither a single tea bag nor a kettle in sight. Bathroom was just OK with rotten and broken mirror frame, sharp edges and a very very worn condition. A generally dirty and grimy floor, meant we kept our shoes on all the time. Thankfuly the bed mattress seemed to allow a decent nights sleep! Breakfast was very basic and typical poor Pakistani fare, entirely unappetising - and included the obligatory Pakistani habit of cleaning staff mopping the floor around your feet as you are serving yourself. Check-out was an expected shambles with taxi booking, bell-calls and invoice requests unanswered, luckily I expected such hopeless service levels and made alternative arrangements for transfer to the airport. What an entirely forgettable and poor experience, will never make the mistake of returning here.

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Lokale reisinformatie

Hoogste prijs€ 140
Laagste prijs€ 10
Aantal beoordelingen788
Aantal hotels1,429
Gemiddelde prijs (op weekdagen)€ 50
Gemiddelde prijs (in het weekend)€ 50