Hotels in Salt Lake County

We came here for a staycation. Very excited to experience the pool. The rooms were very nice. However, I was disappointed with the Pool area. It looks like the hotels that manage it gave up on the maintenance and are letting it go to waste. Breakfast was fine. They do need a larger area. We didn’t know where to sit down or set our food down. We ended up back at our room to finish eating. The service was fine. Everyone else was able to check in but we had to wait 40+ to get our room although we had been there first. If you’re coming for the pool… save yourself money and go somewhere nicer.

The rooms are spacious and clean. Bed and pillows were comfortable. Staff was exceptional from the front staff to the breakfast attendant. In the evening there were fresh cookies. In the afternoon there was a dispenser of ice lemon water. WiFi was good and the price was reasonable. I would not hesitate to stay here again. We had a small issue and the manager, Todd, was extremely helpful in resolving the issue.

This hotel was amazing and accommodating when I had car trouble’s they were super friendly allowed late check out workout extra fees and even offered a discount if I had to stay extra days. Highly recommend them if you are headed to salt lake. The staff is above and beyond helpful.

The room is very spacious with a small balcony; the bathrooms are two suites (superb); there is no hot water kettle in the room (not friendly to Chinese tourists who like to make tea by themselves); the wifi signal is very good; it is convenient to travel, close to Temple Square 10-15 minutes walk from Greek City; there is also a bus at the door (starting at 2.5 dollars); snacks and drinks are sold in the small shop downstairs of the hotel.

Super nice staff clean rooms and clean bed I definitely will come back

We stayed here for a national competition since this is one of the Hotels that was sanctioned by the organizers. The lack of service was just apparent from checkin all the way to everyday interaction. When we checked-in, I already felt the lack of appreciation for their guests as I never felt welcome from the get go. I was not acknowledge about being an IHG rewards member and welcomed at the Hotel. I must add though that when buying things in their marketplace, the interaction of charging our things with the front desk was fast and seamless so that is a positive. Also leading to our stay, I did have phone interaction with some of their staff for my reservation and they have been very helpful and accommodating so was surprised with my current experience here. There are no safebox to store some of your valuables and when I asked the front desk I was just told they have none in a lazy way without effort of providing alternatives or if they can help in any other way. Our first day, they locked breakfast area right at 9:30 sharp without letting the people already eating that they are closing. When we inquired with one of the staff, they replied in a kind of a rude way that ”when its close, its closed”. I could understand the policy but they would not even hear about suggestion of simply announcing that they are closing the breakfast area for last call so people could have a chance to get their last servings if needed. They also literally, close off the breakfast area while people are still eating almost like telling everyone to get out. I think this shows lack of service and professionalism with no empathy to their guests. it does look like they treat their guests as like burglars to close/lock off their breakfast area. For rooms, the area is a little bit smaller compared to some area hotels but typical of a Holiday Inn property so no complains there. Our rooms did not have issue(so far fingers crossed) but a lot of people in our group had room issues. Some have their locks not working after checkins and they have to work on fixing them and someone from our group was given a room that was still occupied. They have 2 gyms in different floors but smaller compared to other gyms from different hotels. They have a sauna and a pool so another positive. I am still checked in and staying for 5 more days so will update the review later but If not for our team choosing to stay on this Hotel I would have checked out and moved to Hilton across the street where we have a very positive experience a few years ago with the same competition.

According to reviews, parking fees are charged. In fact, customers can park their cars for free with a card. Attractions in the city are within walking distance. Good location and good value for money. However, when I joined the company, I met a friend from Shanghai who had stayed the night before and said that the room door bag might have been stolen in the evening. We should pay attention to it.

Specically booked a suite at this hotel for 3 nights to ensure that we had a view from an upper floor. Also website stated that dinners & breakfasts were available at the adjacent restaurant. After checking in we soon realised that the restaurant appeared to be closed. Upon asking at reception this was confirmed - so why had they not sent an email to warn of this situation?! When querying this with reception staff, one member in particular was very curt in her response. We had to search in very high temperatures to find suitable restaurants although the free light rail system did reduce the walking distance.

Good value for money, clean, convenient and practical!

I cannot say enough good things about this hotel. We were to be departing Salt Lake City and my mother fell and broke her hip at the airport. The hospital recommended this hotel to us because it was close to the hospital and they gave a medical discount. The staff was so accommodating and helpful and it was 2 miles from the hospital my mother was in. The breakfast was great and room was so nice and spacious for me and my father or sister whichever one if us that wasn’t staying at the hospital with mom. It was much nicer than another hotel that we had stayed at in Salt Lake City Earlier. I highly recommend this to anyone staying in Salt Lake City for any reason.