Hotels in Prescot

Went back this hotel after a break of a few years for a tribute night with family. The rooms were quite decent on the top floor but the service was absolutely shocking in every aspect of the hotel. I don’t think we would return to this hotel I’ll explain….. On arrival we dropped out bags in the room and went downstairs to the bar for a few drinks - every single draft beer/lager was off and only bottles were being sold. This was really dissapointing there was no explanation from the bar staff who all appeared very miserable. Next we went downstairs to the party room and waited in the foyer with others and the beers were all off again on this separate bar too. Then I ordered some drinks and was told “we are only taking cash”. I asked why and the bar man said the card machine had broke. I explained I had no cash on me to which he replied I would have to get drinks upstairs! This wouldn’t be that bad but it was up 3 flights of stairs and a real inconvenience for the whole night having to go upstairs to pay for bottled drinks. Anyway after waiting for a minute a few people began to complain and a young man with blonde hair came behind the bar and I’m not joking shouted at everyone waiting “the card machine is off if you want a drink go upstairs” very rudely. One woman asked to speak to the manager and he actually shouted “I am the manager” very rudely - no apology or help or anything. It occurred to me after that they could have just charged the room or charged the table but nothing was offered or any help given he was clearly under pressure and his customer service was absolutely shocking everyone was gobsmacked! So the night went on and the disco finished at 1 am I think but bizarrely the bar in the hotel shut an hour earlier so we couldn’t have any drinks for the last couple of hours as the card machine was off all night ! You couldn’t make it up…. The disco was good fun, meal nice but then a gain in the morning the service let it down. Went down to breakfast and was told our room hadn’t paid for breakfast - we stood at the entrance whilst the woman greeting us walked off for about 10 minutes came back and just said “follow me”…. No apology, explanation or anything and yes we got breakfast which was actually not bad. The service was so poor it did actually really dampen our stay and I think most people were annoyed to…. Mistakes happen but you only want a smile, apology or explanation and instead we were spoken to almost like a visit to “Karen’s diner” . I’ve attached a photo of the state of the bar too!

With a stay at The Griffin Inn Hotel in St Helens, you'll be within a 15-minute drive of Knowsley Safari Park and Anfield Stadium. This inn is 10.9 mi (17.5 km) from Royal Albert Dock and 9.5 mi (15.4 km) from Sefton Park.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The inn also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.The front desk is staffed during limited hours. Planning an event in St Helens? This inn has 108 square feet (10 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Stay in one of 11 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

With a stay at this apartment in Liverpool, you'll be within a 15-minute drive of Royal Albert Dock and Knowsley Safari Park. This apartment is 6.6 mi (10.6 km) from Anfield Stadium and 6.9 mi (11.2 km) from Liverpool Pier Head Ferry Terminal.Free self parking is available onsite.Make yourself comfortable in this apartment, featuring a kitchenette with a full-sized refrigerator/freezer and an oven. A 55-inch Smart television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a microwave and an electric kettle.

With a stay at The Eccleston Hotel, BW Signature Collection in St Helens, you'll be within a 15-minute drive of Knowsley Safari Park and Sherdley Park. This upscale bed & breakfast is 11.4 mi (18.4 km) from Royal Albert Dock and 10.8 mi (17.4 km) from Anfield Stadium.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.At The Eccleston Hotel, BW Signature Collection, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.Stay in one of 9 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Beautiful hotel

Centrally located within walking distance to the town centre, shopping centres, cinema’s, fast food outlets and free hotel parking located in the hotel grounds. The room was large, spacious and very clean. Well appointed with sound proofed windows and good block out curtains. The sleep quality was great as the room was so dark with the curtains shut and the room was so quiet. Super comfortable bed with lovely linens and nice pillows in a climate controlled room - bliss. The air conditioning worked really well, especially during UK’s heat wave. The room was equipped with everything that you could possibly need for a comfortable stay. Bathroom was very clean, good water pressure and thumbs up for environmentally bottled toiletries, which were very fragrant & lovely to use. Bathroom was well lit and had a decent hair dryer. Swimming pool & gym facilities were available, however you had to book a time-slot of when you wanted to use these facilities – which wasn’t an issue, you just had to be a little bit organised. Breakfast in the restaurant was fresh & plentiful, waitstaff were very polite and friendly. Bar was small and intimate with excellent bar service and a nice range of beverages to choose from. All the staff were fabulous and very accommodating. Faultless stay and we can’t wait to return.

With a stay at The Hillcrest Hotel in Widnes, you'll be near the airport, within a 15-minute drive of Sefton Park and Sherdley Park. This hotel is 11.2 mi (18 km) from Royal Albert Dock and 7.8 mi (12.6 km) from Knowsley Safari Park.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services.Enjoy a meal at Cu Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.Stay in one of 49 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

I cannot recommend the suites enough for a wedding day. Alison is absolutely amazing she is so friendly and very helpful at all times. whenever I had to email her over a query her response was always fast. The wedding day itself ran perfectly. Everything was perfect from the ceremony, to the photographers choices for photos, Lee the DJ was brilliant. All staff were so helpful. The buffet was so nice. We literally had the best day ever and could not have asked for anything more. Thank you all again Mr and Mrs Long

The room was spacious with good beds. The shower was OK. It was heavily, but we had a good sleep. But breakfast was dramatically WERE! According to you can be up to 10 a.m. but it is not. On 9.45 everything was on: no bread, no eggs, no plates, no cups for coffee, etc. At the request, it was first sought a lot and said that everything was on because it was so busy!! Duh you know how many rooms are booked, that's called planning. The so-called manager did not do anything, only wearing the title. There are no food in the vicinity! Tisse that the other hotels are pieces more expensive but for 110 euros per night you can expect more service than you expect!

The room was clean and the service was good