Hyatt Place Pittsburgh North Shore

環境不錯，但是早餐不是很好，希望能夠多點花樣，服務人員態度很好，下次如果來匹茲堡，還希望入住這個酒店

房間比較大，服務設施還可以，但是靠近高架橋晚上車聲會比較明顯

The room was updated and spacious, clean. Maid service was excellent. Breakfast in the morning was great. Location was perfect.

The staff was friendly and the accommodations were nice. Our room was very roomy and had a fridge which is always great to have. BUT cleanliness was just surface. Had we not been EXTREMELY tired and rising really early every day of our trip, I would have noticed a lot sooner that someone had spit 2 loogies (or at least I hope thats what it was) on the wall which had dripped down and dried that way. The sink was a bit gunky so that says to me that the sink isnt clean. And if the sink isnt clean, I can only imagine the shower not being cleaned. The white hand towel looked like someone had wiped their hands on it before. Our comforter had some orangish stains on it which looked like someone wiped their licked, orange cheeto hands on. The lid of the toilet looked like someone had stepped on it. Again, I would have said something had we not been so tired the whole trip and noticed all of this until the night before we left. Super glad I travel with my own sheets, blanket, and cleaning supplies. Also, on our first night there, the alarm went off at 3:45am-ish. Walked downstairs just to be told it was a fluke and can go back to our rooms just for the alarm to go off again 10 mins later, give or take. Also...what the heck is up with having to pay for parking?!! Really ridiculous being that we already pay a good chunk of change to stay at your establisment. The room served its purpose, will we be staying there again? Highly improbable.

This was a great location for what we needed. Very clean only sad part was when we were down at breakfast a lot was gone and not refilled. Overall, definitely would stay again!

Alarm rings throughout middle of night. Only one working elevator. Service of management is subpar and lacks empathy. Communication is poor.

Would’ve been nice to know the pool was out of order. Filtered my search based on having a pool for our kids and upon arrival, informed it was closed. They had also recently had a water main break so everything was musty and humid. I understand things happen, but some sort of warning prior to booking would’ve been appreciated. Spent way too much on this stay to not get what was advertised.

The location and hotel was very good. We did have issues with the AC unit all weekend and the TV in the room would cut in & out of service.

The floor we were placed in smelled from a leak. The first room we were placed in had a broken tv and it took them about 30-45 minutes to send someone up just to tell us it was broken. They moved us to a room down the hall that had a broken toilet then but we were already running behind from having to pack up all our stuff and was gonna be late to our event so we didn’t have time to move rooms again. When we told the from desk about the toilet in our new room they just said okay and didn’t seem like they cared or apologize.