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Geplaats op4 jul 2025
Anonieme gebruiker
I booked room with pay at the hotel with breakfast ! First they took all money at the morning from card i didn’t wanna to use , then when we are arrived to hotel they get other credit card and use that for deposit , but anyway from my other card they took 10 dollars ! What management do their job like this ????? And about breakfast! Horrible ! You get the coupons for breakfast and you can’t take coffee and water ! one drink for the breakfast:coffee or water or juice ! All the days they confused our orders ! Service at the hotel one star!!!! Never seen that at Marriott hotels ! They even didn’t give water for the status like it usually do ! Because we booked through trip .com . But it is ok ! Other things are just disappointing! It was my birthday trip!
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Prijs per nacht vanaf:US$ 125
Geplaats op29 mrt 2026
Gastgebruiker
Excellent location near The Island! Smooth and friendly check-in. Beautifully upgraded room!
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Prijs per nacht vanaf:US$ 88
Geplaats op19 mei 2025
Gastgebruiker
Clean hotel staff was so friendly !! Both at check in and check out ! I really appreciated the friendly faces and the positive attitudes I look forward to seeing them again in August for Jeep invasion❤️❤️
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Prijs per nacht vanaf:US$ 44
Geplaats op2 feb 2026
Макс Максов
Overall, the hotel appears to be well managed, and it was nice to see the staff working together and supporting one another. I especially appreciated not having to wait several hours for check-in, which made the arrival much smoother.
During my stay, some areas of the floor were under renovation. While this is understandable, there was a noticeable smell and visible signs of ongoing work, which slightly affected the overall impression.
The room itself felt quite cool, and there were a few small details that could be improved. The coffee machine wasn’t working, a hair dryer was not available in the room, and there was a noticeable draft coming from the window. I also noticed a black hair on the bed upon arrival. On a positive note, an iron was provided.
One thing I did appreciate was that coffee and tea were available in the lobby most of the time.
For a 4-star hotel, 🫣🫣🫣
Overall, this hotel could be a good option if alternatives are limited, and with some attention to details, it has the potential to offer a more comfortable stay.
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Prijs per nacht vanaf:US$ 79
Geplaats op24 apr 2025
Gastgebruiker
I was worried but I am glad I gave them a chance. Some of the reviews had me scared but my experience was great. First and most important to the person who said the place had bedbugs I looked trying to find one and I never did see any. The linen was so clean I honestly think it was new, the sheets and the towels. Mirrors had no streaks or spots on any of them. The shower had no water stains or spots. The fridge looked like it had never been used. It was so clean. I have never been able to sleep on a new bed without waking up to the worse back pain and for the first time ever the pain was less than as if I was at home in my own bed. Pleasantly surprised! I also seen some complaints about the breakfast so let me tell you….awesome! There was quite a selection to choose between biscuits and gravy, waffles, cereal, yogurt an assortment of juices, muffins and they kept it stocked clean and great! When I go back my next visit I will be looking to stay here again. Thank you for such a great experience.
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Prijs per nacht vanaf:US$ 57
Geplaats op8 dec 2024
Gastgebruiker
Loved the hotel
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Prijs per nacht vanaf:US$ 36
Geplaats op27 sep 2023
Anonieme gebruiker
The staff were great but the place could have used a cleaning. We moved the bed and it looked like the floors under it hadn’t been cleaned in months. We thought there would be a pool based on what we booked online but this location did not have one when we arrived. We also booked a room with two Queen beds and received two full. Not a deal breaker but not what we signed up for either. Overall not bad for the price and it was close to everything we wanted to do. I wouldn’t stay there again now knowing there are a lot more options
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Prijs per nacht vanaf:US$ 51
Geplaats op9 mei 2023
Gastgebruiker
Hotel was older but clean. Convenient to Gatlinburg, and the Smoky Mountain parkway. The room had everything you needed mini fridge, small coffee maker, hairdryer. A elevator to the second and third floors. But it wasn’t convenient to both ends of the large outdoor entrances. The beds were comfortable. The room had a flat screen tv but the remote controls didn’t work. We tried to call the front desk, but the phone didn’t work either. When we went to the front desk to tell them, they said they didn’t know the rooms had phones. They gave us a new remote that also didn’t work. There was only 1 washcloth and towel in the room, but they gave us more when we went to the front desk. The air conditioning worked well. The pool was open but not heated as advertised.
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Prijs per nacht vanaf:US$ 33
Geplaats op5 dec 2022
Guest User
My husband was bitten by something during the night, so we are now going to have to take a trip to the ER because it is not getting any better.. Also, the pool area was closed but this was not advertised on the website.
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Prijs per nacht vanaf:US$ 46
Geplaats op8 okt 2023
Gastgebruiker
Well let's see the check inn was a little long even though it's very popular had to wait in line for about 40 minutes even with reservations. It was pretty smooth after that. Wasn't bad at all for a 2 star hotel and the location can't beat it either.
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Prijs per nacht vanaf:US$ 32