Hotels in Oyster Bay

All right.

Nice and updated good for exactly what you need it for sleep ,eat and to shower/bathe! It was a quick 2nights.Beds were comfortable and clean as well! Service was decent a little misunderstanding but we worked it out.

When you stay at Viana Hotel and Spa, Trademark Collection by Wyndham in Westbury, you'll be in the business district, within a 5-minute drive of NYCB Theatre at Westbury and Cantiague Park. This 4-star hotel is 10.7 mi (17.3 km) from UBS Arena and 4.7 mi (7.6 km) from Roosevelt Field Mall.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.Enjoy a satisfying meal at Marco Polo serving guests of Viana Hotel and Spa, Trademark Collection by Wyndham. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Westbury? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space. Free valet parking is available onsite.Make yourself at home in one of the 116 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with Frette Italian sheets. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

This was an excellent choice for my friend and me. We had a room with 2 double beds. The bed was comfortable, the bathroom shower was excellent. The hotel was very quiet. Since I have to eat gluten free, there weren't alot of choices for breakfast but the eggs, fruit and oatmeal were good. The staff were all friendly and so helpful. I enjoyed being able to sit in the area near the amazing fish tank and charge my phone while reading or eating. The front desk person who was on duty on Saturday morning, June 10 deserves a special shout out. My friend and I were in a serious car crash when leaving the hotel and the manager couldn't have been more kind and caring. We sat in the hotel lobby for hours collecting ourselves and figuring out transportation. Again, the desk clerk offered us water, asked if we wanted anything to eat, kept an eye on us and made us feel cared for. I am sorry I didn't get his name but he deserves to be recognized for the kindness he showed us.

Our visit was 9/8-9/12/2021. We arrived after 10pm sign on door read -MASK REQUIRED_ AWESOME... and were warmly greeted and quickly checked in by the 2nd shift front desk employee. The hotel lobby was small but clean. We proceeded to our room on the 1st floor. The room was very clean, the bathroom clean and stocked well with towels, soap, etc. The furniture was in great condition. the room had 2 double beds and 3 pillows on each bed. Everything was pretty good up to this point. Then I sat on the bed.. I thought I was sitting on a table! The mattresses are HARD! If you like a hard mattress great but if not you had a few nights of little sleep like I did. The housekeeping staff did good job and were always friendly. We appreciated the decent rate as other places in the area were at $200+ a night. If you want more luxury be prepared to pay it with another hotel brand. All in all ... I would return because of the reasonable rates and put up with a lack of decent sleep due to a hard mattress. The Econo lodge served its purpose for a decent price. The location was great. Close to my friends/family, parkways, restaurants, shopping mall, and great Long Island diners.

good customer service Helpful staff, room was small, hey but you get what you paid for no complaints front desk person polite and nice room was cleaned every day i stayed will definitely recommend friends and family Room was clean. TV worked with list of channels available on handy printout. Ironing board and iron available. hot water for tea (BIG PLUS!) and some breakfast items available .Bed was comfortable We were able to park close to our room.

This place has no security cameras, drug dealers hanging in the hallways no security guard or staff. House keeper doesn't really clean the rooms. Have to run to the front lobby for everything. Wifi drove me nuts. Constantly disconnected, poor signal, and everyday i had to relog into three different devices. Name room number email. Every. Day. They want 2$ a day for better wifi, and upgrading does absolutely nothing but burn your money. Even this web page took 10-20 seconds to load, YouTube videos forget it. Side area no designated smoke area, butts all over the ground. Someone lit the leaves on fire, by accident. The rooms are nice thwougb, spacious clean, quiet and modern. Tv sucks. But i usually dont watch tv. I watch YouTube and other streaming services, and use the internet to do work. Impossible here. Front desk staff are really nice and accommodating. Big refrigerator! Normal fridges not those small ones.

Where to begin… my parents got a room to look at some houses nearby. we’re from Long Island so they were quite familiar with the area. I live in NYC. Let’s not even get into the fact that the decor looks like someone intentionally picked out the more hideous individual items at a bargain basement to win some sort of contest but I get a text the morning after their first night that my dad (72) fell in the bathtub and was in the hospital. ***. so I flip out and head out to the hotel from the city. The police had to come and upon looking at the bathroom, the ADA handles were completely in the wrong place (no handle at the edge of the tub to hold onto when getting out) and no grip on the floor. They are well aware a majority of their guests are older and regardless, there should’ve been compliance. There was literally BLOOD all over the bathroom floor. The staff barely gave a sh*t except to ask why we didn’t contact them first — instead of the police????? Oh ok sure. So clearly caring more about their insurance than the well-being of my father. At one point I went downstairs to get 2 bottles of Pellegrino for my mom who was scared out of her mind and the guy started asking me what happened to my dad, so I told him the details, but don’t worry, that didn’t stop him from charging me $17 for the two waters as I did. Unreal. My father needed stitches and a cat scan. The scan thankfully came back clean but was in a ton of pain (he had fallen directly on his back) so eventually he was discharged and we came back to the hotel. His bandage from his stitches had come open so my mom went to the front desk to ask if they had tape. The guy handed her a scotch tape and had the AUDACITYYYYY to ask for her ROOM NUMBER. He was legitimately going to CHARGE HER for the scotch tape. I can’t even comprehend what kind of person does this. She refused to give him her room number on principle and said she’d simply take 2 pieces and call it a day. Unbelievable. Finally my mom goes down to complain about the entire experience to the manager because seriously ***. The manager seemed relatively apologetic and when my mom told her what had happened w the tape, the guy was right there and my mom said “do you really think that was the right thing to do given what we’ve experienced?” and this guy rudely replies “yes I do, that’s policy”. Areeee you out of your mind??? What kind of hospitality is this?!? My mom is now dealing with their insurance company because they didn’t even offer any kind of compensation (no night free, no comped anything, still charged for $17 water) and she made it clear to them she would be refuting this stay with Amex. On top of that, they both got Covid from the hospital. Like, are you even for real. This place is horrific and I will tell every single person I know to avoid it like the plague. Despicable treatment.

I made the mistake of booking this hotel for my entire family & bridal party. Everything they told us was a lie. This place looks like the motel that my friends & I used to have hotel parties at when I was a teenager. The furniture was scratched, old, & looks like it came from a garage sale. Every room had an odor, things were broken in each room, everybody was having issues.The worst part of all of this is that there was construction at the hotel. My now husband & I had driven down Jericho turnpike a few weeks prior to our wedding. I noticed a construction site in front of the hotel. We called asked if this was affecting the property in any way shape or form. We were reassured that there was no construction on the property at all . When we arrived, the parking lot was dirt, rocks, caution tape everywhere. No pavement. The big beautiful tree in the front of the hotel is ripped out & there’s temporary construction fencing, rocks, dirt & caution tape right in front. I had guests dressed for a formal wedding in heels gowns suits&tuxedos tracking through this.They also told us that hot breakfast was serve every day. Which is half true. When I asked if it was just package foods like muffins & granola bars they said “no it’s fresh made to order food that can be either delivered to the room ,picked up or eaten in the lobby.” Breakfast was basically like Jimmy Dean style egg sandwich wrap and placed in heater & microwavable pancakes. The lobby is a joke. Maybe eight people can sit comfortably to eat, And that’s being generous. I will say, they had juice water coffee, a very nice tea selection available 24/7. We were also told the the hotel provides shuttle service to any stores or destinations within five miles of the property, as well as pick ups and drop offs to the train station. Nope. Not one employee knew anything about this. Apparently, it is an imaginary shuttle. So there’s that. Although The girls at the hotel are very sweet, everyone was full of excuses as to why service was slow, etc. My mother-in-law and Aunt were splitting the cost of the room. When they went to pay, The guy at the front desk told them that they could not split it on two separate cards because his system didn’t work that way. Really? As a bride, i was hysterically crying on my wedding day absolutely mortified. We had guests from all over the country at the is place. I’ve never been so embarrassed in my entire life. This is The Worst Place Ever

I have stayed here a few times and every time it is a different experience-mostly bad. This last time I stayed has been a terrible experience. Everything in the room was broken, the tv remote, the phone, the blow dryer, the iron, the light and the sink faucet was leaking. The front desk didn't even try to help or accommodate for the issues we were experiencing or switch rooms when I complained about the issues, all she said was ”I am by my self and your TV is not Samsung so I can't provide another remote.” How is this my fault? She was unhelpful and just said I have to wait until morning for ”maintenance to arrive”. So how are you a 24 hr operation but cannot help no matter what time it is? Terrible customer service, I am very disappointed as this used to be one of my favorite spots a long time ago.