Hotels in North Hollywood

I specifically wanted to let corporate and the hotel know that the young lady working at the breakfast buffet deserves extra recognition. The hotel has families going to Universal Studios much more than businessmen, so they are really hitting the breakfast buffet hard. She is very polite and was working very very hard every minute of the morning to keep the buffet stocked. Also, our check in lady was very nice and polite and explained the weird parking situation clearly. I am a Choice Hotels club member and booked as such and I am VERY disappointed that I was not sent a ”review your stay” email. I think it's very lame that you can't leave a review on the Choice Hotels web page. I don't think I believe their ”verified guest stay reviews.” I think maybe Choice Hotels only post the reviews they want to show. Therefore, I strongly suggest you continue to use TripAdvisor to read reviews of hotels. Our stay was just fine as a launch place for our day at Universal Studios. I hope the buffet lady receives some proper praise for doing her job so well.

Whenever I’m back in LA I always stay at the Garland… It’s central, it’s beautifully run and for Los Angeles, the prices are actually reasonable! Despite that I’m not an enormous fan of 70s retro, I actually kinda love what they’ve done with the place!🧡 The rooms are delightful, comfortable, the beds are perfect… Not too soft just firm enough.. Love the Lather brand products they feature in the bathroom… Everything feels luxurious without one’s having spent a kings ransom. Many many many years ago I recall it was the Howard Johnsons… After all those years and several incarnations, it’s evolved once again, it’s immensely popular and like I said, very very well run.. The staff at the reception desk are always helpful, welcoming and courteous, and the Front Yard restaurant is excellent!!

Great location super clean and safe, They do have breakfast included with your stay. Pool was closed due to COVID 19

The surrounding environment of the hotel is generally less than the previous stay in Silicon Valley and Disney. At night, there is no way to go out at the door. The supermarket has a motel exterior. The room is still very good. The size of the twin bed is large enough. There is a small closet room and the bathroom is also spacious and self-driving. Sleeping on the last night in Los Angeles, there is nothing else to ask for breakfast, no breakfast, very simple parking, free drinking water, you need to buy it yourself.

It is located on the campus of the school. The environment is elegant and atmospheric. There is no traffic. The hygiene and safety are guaranteed. It is convenient to eat nearby. There is a large supermarket where you can purchase all kinds of food and daily necessities. There are 3 or 4 schools nearby. stores, selling the school's cultural and creative products, books, etc. recommended hotel

I went to watch the Lakers game, so the location of the hotel is very important to me. I can walk to the stadium from the hotel in 5 minutes, so I am very satisfied with this. The room is not big, and like other hotels, there are no slippers or toiletries, so you have to bring your own. I stayed in a corner room with a very good view and plenty of sunshine.

This is one of the best hotels I stayed in LA, I really enjoyed staying in the k-town area, great selection of restaurants, well-stocked supermarkets, close to the metro station and the hotel staff were extremely helpful, I will def come back to this hotel and for sure will recommend this hotel to everyone :)

Overall the room smelled clean bed was super comfy people at the front desk were very kind and helpful only thing that happened was there was no remote in the room so I had to call to the front desk but they quickly helped me out with a new one

Love the hotel! Historical building with gorgeous interior. Rooms is spacious. Location is central. Room is not very modern but has everything you need. Also service is friendly and allowed me to check in earlier! Was a great experience!

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)