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Binna Burra Sky Lodges
Binna Burra|6.66km van Natural Bridge, Springbrook National Park
This was my 2nd time staying at the Binna Burra Sky Lodges, after the bushfires hit the Binna Burra Lodge in 2019. It was fortunate that the Sky Lodges seemed relatively unscathed by the bushfires that ravaged the park. The Sky Lodges are beautifully furnished, with lots of beverages, utensils, laundry facilities and a spa bath. The only limiting aspect of service is that there were no bathroom slippers provided to shield our feet from the stone cold floor.
Due to unforeseen work circumstances, a personal friend who was supposed to drive us up to the Sky Lodge, and accompany us on a bush walk had to cancel on us about a week before our booking. I called the property hotline and Lodge duty manager, Pip was really responsive to recommend a private transport operator to ferry us up from Nerang Train Station to Binna Burra and back.
As we arrived at Binna Burra, I was surprised to find that the check-in for the Binna Burra Sky Lodges has moved to the Teahouse, which is about 200-300 metres down the road from where the Sky Lodges were located. Thankfully, we had an awesome duty manager, Justine who allayed our concerns- allowing us to deposit our bags as we embarked on a hike to Daves Creek Circuit. She also had to manage and deal with my unreasonable, demanding father who dropped out early in the hike and hounded her for our whereabouts when we were uncontactable due to poor signal reception.
When we checked-in at reception, Justine provided exceptional customer service by driving us up to the Sky Lodges and porting our heavy bags into the room. She also approved of us checking-out by leaving our keys in room, instead of having to lug all our belongings down to reception.
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