Mountain View-hotels in Chengde

"Room was clean and spacious. We requested for smoke-free treatment and the room had no smell of smoke. Good variety of Chinese dishes at breakfast, will be nice to have more porridge options. 特别感谢前台主管李晓琳热心帮我们解决问题。We would specially like to thank the front desk staff Aileen. We encountered some issues charging our EV and she went the extra mile to solve our problem."

"Hotel is very close to train station but quite far from the city. There are buses from the train ststion to the mountain resort. The room is very clean and with high tech facilities.Robot to deliver requests to the room. With the room rate charged it's very good value."

"New hotel, with spotless facilities and friendly staff. It's very close to the Chengde South Station, which is handy for high speed trains - though is a bus ride or taxi ride away from downtown Chengde and the Mountain Resort area. (Bus 29 takes you down there, but takes a while). Breakfast was good, and there are snacks in reception wheel you come back. The restaurant is only open in the morning - no bar/other facilities, but there are places to eat/shop nearby, though the area feels very new and developing. It was a great choice for me as I came in and out of Chengde South Station and I used the hotel as my base."

"Love this place ! Stayed 3 separate times. Once last year and twice this year. Nicest hotel so far in china I’ve been to. Honestly can’t beat this hotel for the price. I went before the 7 day holiday and during it. Was way more expensive during it but still amazing Modern, friendly, great bathrooms, customer service and an insane breakfast Wife mentioned we are repeat customers and they gave us free spa coupon which was great."

"Stayed over for one night at the Hilton Garden Inn hotel at Chengde. The entrance to the hotel was congested with cars. The parking attendance in front of the hotel wasn't really helpful when my driver dropped us off to check in to the hotel. What he cares was just faster unload and removed the car form that area. He offered no help at all. I was not sure if the parking attendance was employed by the Hilton hotel. If yes then the service was really not up par with the Hilton standard for customer service standard. We carried one large luggages and few smaller bags. We have to carry it over few flights of stairs to get in to the hotel entrance. The sliding path to get into the hotel entrance was not located in front of the hotel entrance but was hidden at the side that was obscured or partially blocked by the parking car at the front. The reception lady was very friendly though. We were given high floor and she scanned my WeChat to easy contact with the hotel later. The hotel room was very spacious and beautiful but the room was stuffy. Only one tiny small window was able to open a little bit to let the outside air go in. The afternoon temperature was as high as 25 degrees Celcius and rather HOT inside the room. We cannot adjust the aircon in the room as it is central setting! Called to the reception to ask why the room air con can't be adjusted and it seems not working but was told it is central setting. Well, you paid a lots to stay at the hotel without proper ventilation but to rely on the outside air to go in the tiny window. Despite the hotel facility was complete but we still cannot really enjoy and sleep comfortably as we felt HOT. The hotel separates the bathroom from toilet. The washing basin was outside of the bathroom. The breakfast was good with lots of variety. After checking out, I realised I might have left my traveller adaptor in the room. Immediately Isent a text to the hotel via WeChat but to my disappointment, it took two days for them to reply my message asking me to self contact the front desk counter to ask yourself?! What kind of service of that??? Asking hotel guest to add them on WeChat but still asking us to self call the front desk? Not all tourists will have local Sim card to make phone call. That is really a disappointment. They should have offered a better service by checking with the front desk counter and then get back to us via WeChat. This Hilton is definitely still a long way to go to achieve better rating. The hotel is closed to q night market that offers lots of street foods. There was one food stall that offer very palatable Chu Cheong fun. The experience was not pleasant for my one night stay."

"Nice stay for 1 night in Chengde. Great service, free parking lots, friendly and helpful staff. Room, very clean, bright with a grand view to the river. Bathroom divided in tube/shower, toilet room and make-up space. Breakfast with a great choice of Chinese food. Just a few things related with international breakfast. The hotel is located not directly to many shops and restaurants. We took a taxi to the recommended restaurants and scenic places."

"Went with my wife during the October 7 day holiday . Our normal go to place was the Phoenix hotel that was booked. Place was ok. I say a 3.5/5 Service was good they told us about some tours they offer discounts on and a cool show about an emperor that has like 300 actors in it. Was cheaper than just buying it at the location I booked this because my wife said it was more “central” it was not. Kind of in the middle of nowhere tho near a temple we did visit. The other hotels are near the river and you can walk and see some real nice bridges and lighted up streets. The photos make the building look really cool. While the photos aren’t fake it’s way smaller than I thought it would be. The room itself was kind of small. Like half the size of the phoenix hotel and is only 4 floors so not much of a view. Mine was of a parking lot. Bathroom was nice the toilet was automatic and had a heated seat. No breakfast. Bed wasn’t all that comfortable and not much of a view. Did have a shopping center next door and taxis stopped near it. Kind of pricey but that was because of the 7 day holiday they had. I stayed at phoenix the week before and it was 200 rnb cheaper, nicer, more modern, twice the size, nicer shampoo/soap and had free breakfast."

"The hotel location is strategic; many shops nearby the area. Apart from that, it's newly renovated with a huge size bedroom. It has a comfortable and clean king size bed with toilet, washroom and sink; all separated. We can open 3 pieces of luggage at the same time! Furthermore, it's a modern hotel embedded with robots to control the lighting, curtains, etc... The receptionist even arranges for a robot to deliver us a shower cap and bath towels (very advanced hotel). On the final day, the staff even called didi to fetch us to the airport, complimentary service. Overall, we are very happy with our stay and definitely chose this hotel again if we were to visit Chengde again although the breakfast is not fantastic but it doesn't matter to us. Recommend to stay!"

"這家酒店真的超出預期太多，住得特別舒心，必須認真寫一條好評！ 一進大堂就覺得乾淨明亮，裝修簡約又有質感，前台工作人員態度温柔，辦理入住速度很快，全程耐心解答問題，讓人一進門就覺得很安心。 房間比圖片裏還要舒服，空間寬敞，採光很好，床品柔軟乾淨，躺上去一夜好眠，完全沒有噪音打擾。衞生間乾濕分離，洗漱用品齊全，熱水穩定，淋浴體驗超棒。細節做得特別到位，燈光亮度合適，插座位置方便，Wi‑Fi速度快又穩定，辦公、追劇都不耽誤。 衞生方面真的挑不出毛病，地面、桌面、角落都打掃得乾乾淨淨，沒有異味也沒有灰塵，讓人住得特別放心。酒店環境安靜，隔音效果好，就算在樓層走動也不會被打擾，很適合休息放鬆。 位置也很方便，周邊交通便利，吃飯、購物都很近，出行特別省心。酒店服務響應很快，有需求都能及時處理，態度熱情又貼心。 整體性價比超高，無論是出差、旅行還是小住放鬆都非常合適。從環境、衞生到服務，每一處都讓人覺得用心又專業，住完心情特別好。下次再來這邊，一定會首選這家酒店，也真心推薦給身邊的朋友，這麼棒的酒店值得被更多人看到！"

"Zeer goed hotel, zwembad met prachtig uitzicht. 's Avonds barbecue op het terras en een goed restaurant. Geen tuin bij het hotel, maar een groot gazon aan de overkant van de straat. Zeer vriendelijke beheerders."