Hotels in Martin＇s Additions

There is NO Shuttle Service.(The reason for 2* for Service and 3* for Facilities) They do offer compensation for uber/Lyft/Taxi within 3 miles(Rio Shopping Center and Shady Grove Metro), however for some reason Taxis Services won't come to this location. Use the Radisson Hotel next door instead for pick up. The Breakfast is very good, and staff is very friendly! It is a great place to stay if you just want to sleep, eat, and leave. The share fitness center is well maintained as well as a 24 hours small Dunkin' Donuts. Pool is seasonal. Everything works but AC/Heating Unit (one broken Grid) and TV(30”?) is a little out of date.

We have stayed at this hotel many times over the past years. We love the location of the hotel and the close proximity to the shops and restaurants at Rio and Crown. Check in was done by a friendly agent at the Desk with a name tag that indicated his name was Juan. Juan was very warm and friendly welcoming us to the hotel. Although he didn’t recognize my status on Marriott Bonvoy (Titanium) he did ask if we wanted points or a food item from the sundry shop as our Bonvoy welcome gift. He could have enhanced the check in experience by utilizing our name and explaining the breakfast times. Signs were posted in the elevator and at the desk that listed the breakfast times and housekeeping procedures. Stay over housekeeping is on request and is a room tidy, make the bed, new towels, trash removal and amenity refill. Breakfast: I am not fond of the new breakfast offerings. Pre packaged waffles and sausage biscuits. I am on a keto diet and there are just two many carbs on this breakfast to start the day. Packaged cereal, instant oatmeal that you add hot water, cold cheddar biscuits. Yogurt was available in the refrigerator. Everything was high in carbs. Neither scrambled or hard cooked eggs were available. I missed them. I noted many other guests inquiring about where were the eggs. All of the attendants on the buffet were both friendly and hard working and kept the buffet stocked and the tables cleaned. Special kudos to Dolores who was very hospitable on Monday morning, management should commend her for her hard work and big smiles. Well, to my surprise on Monday and Tuesday they had the hard cooked eggs available and instead of the waffles and they offered egg white frittatas. I heard many negative comments on the breakfast with guests looking for English muffins, toast or bagels. Housekeeping: Our room was spotless clean and I noted that pads and pens have been added to the guest room. The bath amenity was the bulk dispensers on the wall and one small bar of soap at the sink. Shower was a tub shower and the water pressure and temperature perfect however the sink faucet had a very low water pressure and the stopper did not hold water for the morning shave. I appreciate that they are doing room tidy although on the second day the room attendant forgot to refill the coffee supplies. The Front Desk attendant at night Alison was very friendly and hospitable. She engaged everyone as they came in from the entrance warm smile. She did well to find a commonality to build a rapport for conversation. She is a natural with hospitality and should be commended for her excellent service. Another nice stay and we look forward to returning to this hotel on our next visit to Gaithersburg.

I stayed at this hotel in Silver Springs on Colesville Rd in March 2023. Both nights of my stay, I was not able to sleep because of the group next door. The second night, I called downstairs twice, after I was not able to sleep because the group next door kept banging on my door, yelling on the floor, and partying. Both times, I was told that even though the hotel has a policy stated on all floors that the hotel was quiet as a mandate from 11pm-7am, there was nothing they could do. I’m not a particularly light sleeper either. This led to me not being able to sleep all night both nights, it ruined my stay, and it is simply not acceptable to run a hotel where management denies guests the basic right to sleep in the hotel because they can't manage other guests. When I went downstairs in the morning to follow up, the person at the front desk seemed confused and told me that the standard response is to send security to manage the group. This was never offered, nor what the person at the front desk did. I find all of this unacceptable. I was staying there for a conference and I was not able to do the work I should have reasonably expected to be able to do because I was exhausted from travel and unable to rest. I think the very basic function of a hotel and the reason people stay at hotels is that they expect to be able to sleep in the room that they have been assigned. If you can't provide that, then I don't know why you offer people rooms at a price.

I want to state that the Sheraton Pentagon City is outstanding and very attentive to detail! The private breakfast and room were perfect and the rooms were clean and well maintained! The staff were helpful with any questions I had and ensured my stay was a success with the twenty rooms, I had booked with this Sheraton. Jada is the best in the business and the staff outstanding!! I'm in hotels a minimum of 100 nights a year and love coming back to this hotel with my groups. I would give this hotel 6 stars if possible!

Very far from the city, the hotel is good, but there is no laundry service, it is very inconvenient, the city is very traffic jam to the hotel, do not dare to drive by yourself, the city parking is super expensive. . . l

The hotel was clean. There were no bugs and the bed was comfortable. The bathroom was nice. There is also breakfast, but it is not included. For the price of the hotel, it was definitely worth the stay.

Nice clean rooms, comfortable bed. We stayed couple of nights good quite sleep. Lady at the front desk was nice. Property look bit old from outside. But no compaint with that once we walked in it was all remoded.

It was out first trip .. the hotel stay kicked the trip off to a good start .. it wasn’t in the heart of everything but an Uber drive to everything was just a short trip away and inexpensive .. the city was vibrant and to return to a nice quiet comfortable stay made it all nice .. would stay at this hotel again as top choice on the east coast

We had the opportunity to stay at the Yotel in Washington DC. At booking we had some hesitancy but we were so pleasantly surprised. The rooms were as described with very comfy beds. The lobby minimally furnished with no frills like gift shops or any luxury. However the staff is exceptional! Ms Dionne at Art and Soul is a wonderful presence and greets everyone with smile and pleasantries... she is wonderfully friendly and helpful. We will not soon forget her greetings or helpfulness.. Myla at the desk...saw we were distressed about the rain..in a minute she ran to a supply room and came back with umbrellas for us to use...we never asked...she just did it! And Dewan was so responsive on any and all requests. She was caring and concerned for us as hotel guests.. The bellman, maintainance and housekeeping staff went above and beyond as well! This DC vacation will stay our my memory...not because of the sights but because of Ms Dionne, Myla and Dewan and the staff at Yotel DC. Thank You! Phyllis & Vito

I stayed in a shared room (females only), and this was perfect for me because I was only there for a couple nights and just needed a place to sleep since I was out all day long. The Generator checked all the boxes and I felt safe sharing my room. The red line is only minutes away and there are multiple buses that can take you wherever you need to be! Everyone was very helpful and kind.