Gastgebruiker
5 november 2022
Stayed here on a family holiday through Thomas Cook. We chose it due to some great reviews that praised the owners. We were expecting a basic guest house and we got it. Water supply was inconsistent and turned off during the day and at night. The showers were terrible. The guest house is very basic with traditional Moroccan beds, furniture and traditionally hard pillows. No daily room cleaning and you got one small, rough towel at the start of the week for bathroom and pool use. The hotel is very far out of town…at least 30 minutes with traffic and the ‘shuttle’ costs you 15 euro per trip, which soon adds up because you need to use it daily. We were stung with a tourist tax on arrival…it started at 10 euro per day and then dropped to 7.50 euro per day, we were definitely done over with that, no official receipt so I’m sure that the money was pocketed by the owners. The breakfast was traditional and good, but the same every day. Food was reasonably priced but you had to eat at their set times, no option for snacks outside of those times. The pool was nice but being outside of the city there were frequent smells of burning rubbish and didn’t feel particularly relaxing. We booked trips through ‘get your guide’ and they were 1/4 of the price of those in the hotel, the owners weren’t happy that we organised our own trips. It was reminiscent of an upscale travellers hostel, more than a family hotel. We wouldn’t recommend this hotel to anyone and we certainly wouldn’t stay here again. Save yourself a lot of hassle and book a hotel in the city, it’ll be noisier but it’ll be more convenient.
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